T mobile needs.....................
I like T mo but their not having repair centers sucks! That's about the only thing I miss about Sprint.
Depending on the type of problem and amount of time you've had your phone, you might be eligible to have it replaced with a new or refurbished phone, free of charge. (Shipping will be free if you have insurance, which I assume you do. If not, 10 dollars.)
If you've had your phone for less than 1 year, and you bought the blackberry brand new from a corporate t-mobile store, you are eligible for the 1 year manufacturer's warranty and should go in and get an opinion.
Since it's the trackball, it might go either way, but if you came into my store, I'd try to put it under the manufactures warranty first.
Check around with differen...
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Once more thanx guys! 🙂