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T mobile needs.....................

bdublz

Feb 11, 2008, 11:15 PM
Service centers! Why have to pay $110 for a new phone when I can get the part off Ebay for less than $20? The trackball on my Blackberry broke and Asurion wants to charge me $110 for a replacement.

I like T mo but their not having repair centers sucks! That's about the only thing I miss about Sprint.
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GrandHustle413

Feb 12, 2008, 9:51 AM
thats odd. when i broke the trackball on my curve, i bought it to t-mobile and they gave me a refurbished 1 free of cost. try a corp. store.
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m.hamner

Feb 12, 2008, 3:40 PM
I agree with you, however I used to work for sprint and we usually ended up giving you a refurb anyways.

Depending on the type of problem and amount of time you've had your phone, you might be eligible to have it replaced with a new or refurbished phone, free of charge. (Shipping will be free if you have insurance, which I assume you do. If not, 10 dollars.)

If you've had your phone for less than 1 year, and you bought the blackberry brand new from a corporate t-mobile store, you are eligible for the 1 year manufacturer's warranty and should go in and get an opinion.

Since it's the trackball, it might go either way, but if you came into my store, I'd try to put it under the manufactures warranty first.

Check around with differen...
(continues)
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bdublz

Feb 12, 2008, 10:08 PM
Thanx m.hammer and grandhustle. I'm 11 days away from having the phone for a year, I already ordered a new trackball on Ebay and I'm just waiting for it to arrive. I would have settled for a refurbished phone as long as it doesn't reset my eligibility for an upgrade down the line.

Once more thanx guys! 🙂
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