Please help T-mo wing problem
Loyal t mo customer with 4 lines and about a $200 a month bill. I have a wing and am generally disappointed with can you guys help me figure out what my options are. I have insurance but thats a waist why pay $110 for a phone that constantly drops calls, losses messages on me and then delivers them whenever it wants, freezes up constantly.
is there any way I can get tmo to let me get a different phone? i would be more than happy to do a warranty claim or even an insurance claim but I don't want to have to pay all the shipping charges to get the same bogus phone? as it stand know I think I am going to cancel that line and just go down to 3 lines maybe go get a single line with a different carrier and take them for a test drive that would t...
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is there any way I can get tmo to let me get a different phone? i would be more than happy to do a warranty claim or even an insurance claim but I don't want to have to pay all the shipping charges to get the same bogus phone? as it stand know I think I am going to cancel that line and just go down to 3 lines maybe go get a single line with a different carrier and take them for a test drive that would t...
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honestly, you should just go into a t-mobile retail store or call up their customer care to try and solve the issues that you are having before try a claim or cancel the line. but, how often do you turn your wing off?
also, if you do 3 claims on the same phone in one year you will be offered a different phone that is somewhat similiar to yours.
also, if you do 3 claims on the same phone in one year you will be offered a different phone that is somewhat similiar to yours.
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thaks for your help i figured that was gonna be the best option i can go I figure if i gonna have topay 110 to do an insurance claim i might as weel see if tmowill offer to sllme a different phone for about that price i turn my phone off only when it freeses up somaybe 1 every 10 days or so.
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