Upgrade
I'm confused.
I’m coming up on the 11th month of my contract so I went to a retail store and the rep told me that "something" happened on my account 9 months ago. He asked if I changed numbers, switched plans and/or was suspended. No to all; I have been a customer since 2004 w/ the same rate plan. I switched numbers almost three years ago when I moved. I'm set up w/ easy pay and have never been suspended. He said it that I could upgrade on Thursday, (my 11th month) but I would have to speak w/ cust care. He did say the upgrade price on a nokia 6133 would be $79.
So I called cust care and they didn’t see anything on my account from 9 months ago. They said I wouldn't be eligible for upgrade until 6/10 (my 12th month) and the price f...
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I’m coming up on the 11th month of my contract so I went to a retail store and the rep told me that "something" happened on my account 9 months ago. He asked if I changed numbers, switched plans and/or was suspended. No to all; I have been a customer since 2004 w/ the same rate plan. I switched numbers almost three years ago when I moved. I'm set up w/ easy pay and have never been suspended. He said it that I could upgrade on Thursday, (my 11th month) but I would have to speak w/ cust care. He did say the upgrade price on a nokia 6133 would be $79.
So I called cust care and they didn’t see anything on my account from 9 months ago. They said I wouldn't be eligible for upgrade until 6/10 (my 12th month) and the price f...
(continues)
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Well.. it kind of depends.. if you were on a one year contract you can upgrade at the 11th month... the 6133 would be 79.99 with no accessories. We're told to push them and have you pay 100 out the door. So thats where that price came from.
if you wereon a 2 year contract you can't upgrade until the 22 month at full discount. IF thats the case then then you wouldn't be eligible for full discount and thats where the 119 comes in.
if you wereon a 2 year contract you can't upgrade until the 22 month at full discount. IF thats the case then then you wouldn't be eligible for full discount and thats where the 119 comes in.
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