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Thinking of switching to T-Mobile looking for pros & cons

dan327

Apr 15, 2007, 12:49 AM
I'm currently with Sprint and thinking of switching to T-Mobile. I would like to find out what the good & bad of T-Mobile is.

Are there any quirks in their service? For example while I was with Cingular I had several incoming calls that I could hear the caller but they could not hear me. This happened about 3 out of ten calls and would force me to hang up and call back.

The T-Mobile phone I'm thinking of buying is a Nokia 6133 - any feedback on that?


Any one from the New Jersey area have T-Mobile? Do you like it?

Thanks
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Islander37

Apr 15, 2007, 10:37 AM
My best advice to you is plain and simple. Do not switch! I am currently with T-Mobile and have been with them since 2003. As of the 17th I am starting with Sprint. (Kind of ironic between us 2). T-Mobile is behind the times in many ways. The handsets they sell are 2nd rate, the services they offer are 2nd rate and dont be fooled by all the JD Power and Assoc rewards on customer service. They flat out stink. I dont care that they bought up all this spectrum and things are going to be changing soon. I want the here and now and have waited to long. Sprint has so many Pros compared to T-Mobile. For example unlimited mob to mob is free. T-Mobile charges if you want that serive. N&W start at 7:00 no other carrier offers that. Handset selection is...
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wombough

Apr 15, 2007, 11:16 AM
It depends on what you want out of a phone. Cheap voice and allot of min then go with tmobile. If you like text Internet and all the high tech stuff then don't go with tmobile. Not yet anyway. Also they all offer trials. Try them out and see for yourself if it will work with you. I did tried 3 companies and returned their phone and did not proced with them were I live sprint couldn't be beat. But that may not be the case were you live. Oh and one thing I am from NJ dont' live there now. But have family. I will say verizon and sprint will be tough to beat in that state. My opinion leads to verizon however they are more expensive and don't offer some options. Just something you will have to look at when you compare them!
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titans2323

Apr 15, 2007, 11:51 AM
I am with Tmobile and i love there custoerm service. I have been with every major carrier but verizon an altell and tmobile is by far my favorite. there phones are good. they continue to release new phones all the time. and as far as the comment for the 7pm n&w there are other carriers that offer it. i dont know were you are located but celluar one offers that service for $5 more per month. as far as tmobile phones go i use the blackberry pearl and will be getting the 8320 in may when it comes out. the phones are good.
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dan327

Apr 15, 2007, 12:31 PM
I appreciate the feedback and hope I get more. It's not that I have any complaints about Sprint or any other carrier. I've been a customer of all except T-Mobile.

When I look at T-Mobile I see even better prices than Sprint. Verizon & Cingular are expensive. My main needs are voice and text messaging & I look at weather reports on wap sites.

T-Mobile has a very organized, easy & clean website. Their plans are easy to figure out. I wonder if that reflects the rest of their services & company?
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wombough

Apr 15, 2007, 12:42 PM
voice and text then I would go with them. There not bad for those. Internet is almost non existent with tmobile. At least from what I remember. They are cheaper. Just remember that Tmobile did not build in NJ. It was built by small start up GSM companies then bought up by then Voice Stream. Remember PrimeCo. My mom had them and had a few issues with service. She recently switched to Cingular.
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lancekalzas

Apr 17, 2007, 3:27 PM
PrimeCo was CDMA and bought by Verizon, not T-Mobile.
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Sprintel

Apr 15, 2007, 12:55 PM
I have been with T-mobile for 4 or 5 years now and never had any complaints. I worked for sprint in tech support for almost two years they have a great network but horrible billing and customer service. I have been working for tier 3 for verizon for about six months now and there network is good to but they are way to proud of it and that reflects in there pricing. I can tell you this only one person per 50 agents here has sprint or verizon and I think 3 people on the whole floor have cingular. T-mobile has good pricing on voice and text and there picture messaging works well to. I have the Nokia 6133 and so does my sister and it is a great phone. It will take a 2 gigabyte mini sd card and plays music great. Everyone says T-mobile doe...
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Sprintel

Apr 15, 2007, 1:04 PM
Also forgot there internet is ok not the fastest or the best but works good if you use it for reading the news or do searches some phones like the 6133 though are locked by either tmobile or in this case Nokia to where you cannot use programs like opera mini or other programs that try to access the internet on there own. If you want the best phone for internet and email and browsing try the pearl it is a very good phone roomate has the white and it is an excellent phone.
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Fear The Cubans

Apr 15, 2007, 2:46 PM
If you are unsure about the coverage, go to www.t-mobile.com/coverage, and type in your address. From what I've seen, it is more accurate than the coverage maps for other carriers. I'm from northern NJ (near Morristown), and for the most part, I had no problems with coverage.

Nokia makes excellent phones. The 6133 has excellent reception, with an awesome colorful screen and a great camera and mp3 player.

If you just want to check weather and basic news updates, the T-Zones internet should work fine.

I have had T-Mobile for almost 2 years, and have no complaints. Their billing is straight foward, and offers free detailed billing. I've never had sprint, but have heard the horror stories about their customer care. But T-Mobile offers a...
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wombough

Apr 15, 2007, 3:24 PM
Don't go by what you hear. I have had sprint for 7 yrs and never a problem with billing. In those years I have been able to even get free stuff from them. Something that is close to impossible with other carriers and impossible with verizon. Yes I have had a rude person or two and a few that didn't know what they were talking about but every company has them in in the 7yrs I don't think a few issues with CS here and there is that big of a deal. So don't go by what you hear rather what you know!!!
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Islander37

Apr 15, 2007, 11:28 PM
I couldnt agree with you more. I have been with T-Mobile since Nov 2003 and am happy to be going to Sprint. I am getting a discount through my employer so I am saving money on my plan. Yes, I wont get the minutes I got with T-Mobile but I am getting far much more starting with N&W at 7pm. People here definetly dont know what they are talking about. I made a point of the pros and cons about 7pm start time for n&w not being available from any other carrier and some schlub says "well you can get it for $5 from Alltell. Who the hek wants to pay for it if Sprint gives it for free. This and many other reasons why Tues morning cant come fast enough! Good riddance T-Mobile hello Sprint!!!
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Sprintel

Apr 16, 2007, 12:40 PM
Good bye and good riddance.
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Islander37

Apr 16, 2007, 7:17 PM
Typical answer from a typical T-Mobile jerk. Don't let my door hit you on my way out. That would be just so terrible.
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LilShorty

Apr 17, 2007, 9:51 AM
Islander37 said:
Typical answer from a typical T-Mobile jerk. Don't let my door hit you on my way out. That would be just so terrible.


I would say that you are being a jerk as well. 🙄 It's fine that you feel that SprintPCS would be a better fit for you. No company is perfect for everyone. I wouldn't get Sprint if they offered their service for free. I know people who were offered it for free and declined. It required that they go work for their call center again, and that is a fate worse than death. I worked for them for 7 months, the shortest length of time that I have worked for any company, and I am thoroughly soured on them. My experience with them told me that they cared for neither the ...
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Sprintel

Apr 17, 2007, 12:44 PM
I wasnt being a jerk until you started complaining about tmobile and how you could not wait to go to sprint. I will tell you this as I stated before I worked for sprint for two years they have a very good and reliable network but and this is known with all carriers they have customer service issues and billing issues but so do the other carriers I was telling the person that started this forum that tmobile is pretty good and to try it and if he didnt like it then by all means go back to sprint if he is happy with them. But you decide to jump in here and tell everyone the evils of tmobile without even thinking that the other carriers have there own problems and weaknesses to. When you go to sprint you will probably never have a problem and ...
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lancekalzas

Apr 17, 2007, 3:31 PM
You have a point. There is never a need to bash any carrier. They all have the positives and negatives, pluses and minuses.
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dan327

Apr 18, 2007, 12:41 AM
If I switch from Sprint to T-Mobile I am also making a switch from CDMA to GSM. I have used both but is this something that should even matter? I see pros & cons from both. Here's an article about CDMA vs GSM that makes sense.

http://danmobile.blogspot.com/2007/04/cdma-vs-gsm.html »
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lancekalzas

Apr 18, 2007, 4:42 AM
That's a very good article. If you go with T-Mobile, I recommend getting a Blackberry. The Pearl is an awesome PDA. Haven't had any problems with it. I know someone else who has it also, he's used every PDA T-Mobile has had, and he says the Pearl is the best yet.
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