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Cingular Network Achieves 'Most Reliable,' 'Fewest Dropped Calls' Status in More Places

Anxiovert

Apr 18, 2006, 1:18 PM
(another intenal communication email) for the enjoyment of the Vzw fanboys in denial...


-The latest drive tests by independent, third-party researchers have confirmed that Cingular's network excellence continues to grow.
The following cities have achieved "most reliable" network and "fewest dropped calls" status among national carriers:

· Baton Rouge, La.

· Cincinnati, Ohio

· Fort Smith, Ark.

· Hammond, La.

· Jackson, Miss.

· Oklahoma City, Okla.

· Pine Bluff, Ark.

· Portland, Maine

· Washington, D.C., suburbs

These cities have achieved "most reliable" network status among national carriers:

· Bloomington, Ind.

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Its-The-Network

Apr 18, 2006, 1:24 PM
thats really good im really happy with cingular they blow verizon away
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securitybreach

Apr 18, 2006, 2:01 PM
Great another internal email. Anx. you sure do get alot of these!
Of course if any of this were true why doesn't cingular provide the test results to the rest of the country. It seems to me this is something to be proud of why not make the studies public instead of keeping the results locked away???
Anyway, good luck to cingy
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Anxiovert

Apr 18, 2006, 2:27 PM
Haven't you seen the commercials, billboards, posters, etc.... 😁
If not, you will soon. 😉
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securitybreach

Apr 18, 2006, 2:33 PM
Yea 've heard some ads but they all say "the leading independent research group" If I were cingy and was beating VZw that bad man I'd be like "yo dennis this is stan I just faxed some paperwork to your office of facts that show we are kicking your ass nanananna" but since nothing like that has happened and "telephia"(unnamed in cingy ads)has not released this info where the general public can see it I SAY BULLSHIT!!!
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Anxiovert

Apr 18, 2006, 2:42 PM
Denial!
...and I'm not talking about that river in Egypt.
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securitybreach

Apr 18, 2006, 2:48 PM
whatever! I have asked you a million times to provide a link or some info. to prove these claims and you still have not! So it's not denial it's absence of proof! Now I'm sure you won't respond to this post b/c that is your way to continuing believe the bs you post on here! Of course hard numbers will be released soon so i guess we will see what the customers have to say
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ridavid81

Apr 18, 2006, 9:45 PM
You people are unreal? These are just advertisments!!! You ever heard of that? Its something companies do to get more customers.

Next time you drop a call on Cingular's network you wont be so proud of all their stupid ad's..
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securitybreach

Apr 19, 2006, 3:15 PM
First off I'm not sure why your addressing that to me but since you did:
They are not just ads EVER HEARD OF FALSE ADVERTISEMENT and what it does to a co. there have to be some facts behind them!!!! I'm only asking why this facts are only released to Cingy employees??? I am also asking why all the other consumer report and test people do not with this "leading independent research co." findings???? Anxiovert continues to post this BULLSHIT and when confronted for some facts he never responds!!! But, from my understanding cingy teachs there staff to be full of BS (that's why the low ratings in CS)
Also CONGRATS to Cingular for turning a profit for the first time in 3 years WHoaa let the party begin. I'm surprised the Q1 phone call wasn't dr...
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kmcfarlin

Apr 20, 2006, 12:14 PM
I used to be a Cingular customer and I dropped plenty of phone calls. I wasn't to happy with their advertisements when I saw them. The only cool thing about Cingy is that they have nice phones. What good are nice phones if you pull off of a highway and 2 minutes later don't have any signal?
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texaswireless

Apr 18, 2006, 4:39 PM
They do, you just have to dig into your grubby pockets to pay for them. They were also published in the WSJ, another place/item you would have to pay for to read.

http://www.forbes.com/technology/wireless/2006/04/17 ... »

Like it or not, Telephia is an independant company, unlike Verizon's "internal studies". Forbes isn't knocking them, but yet you are.

Forbes article:


--------------------------------------------- -----------------------------------
E-mail | Print | Comments | Request Reprints | E-Mail Newsletters | My Yahoo! | RSS



Telecom
Slvr Of Doubt
Rachel Rosmarin, 04.18.06, 6:00 AM ET


Burlingame, Calif. - When Motorola announces first-quarter ea...
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alejandro

Apr 19, 2006, 4:09 PM
telephia cannot be completely "above board"

a small san francisco based "company" they were in the news in statements from cingular in november of 2004 with telephia saying cingular is number 1 in that area, contrary to the consumer reports out at the time. and then them declining to publish those results.

Also what is "national carrier" i cant speak to most of those other areas, but huntington, ripley and charleston WV are all in the same general area, cingular has less coverage in the stater of west virginia than any other company, i wouldnt be suprised if cricket beat them out here. Verizon owns nothing in the state of west virginia, as far as CDMA it is divided between Altel and Us Cellular. So what is a National Carrier?
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texaswireless

Apr 20, 2006, 2:41 AM
Come on man, I know you aren't this shallow as to challenge this with NOTHING.

JD Powers used subjective opinions to survey an area based on polling data from less than 1/2 of 1% of a particular customer base. Telephia uses marketing, drive test and sales mix data to publish reports (depending on the particular report at that time). It is objective and cannot be swayed by a small % of a customer base's opinion due to the sheer volume of data used to compile said reports. Did Verizon do better in it's survey than Cingular did in No Cal according to JD Powers? I guess so (going by your post above). Did Telephia's data show Cingular dropped less calls than Verizon (if that is what the report said which you cited), yes.

And declining ...
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alejandro

Apr 20, 2006, 12:24 PM
ah come on, you arent even responding to my post. And I am not attacking them, I am only asking questions because i myself do not know the answers.

I cannot trust telephia because they are a no-name group that is funded by venture capitalists, all of their "press releases" all start out with "telephia is the leading provider of ______ for the mobile communications industry" (replacing the blank with a different praise for them) It is in their best interest to pick a side, they are a for hire group, that is to say they offer their services and then provide findings that would be in their best interest to be favorable to their client. Go to their website take a look at their "studies" Most of them don't even make sense! They list white peo...
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alejandro

Apr 20, 2006, 12:31 PM
Also, their "chairman" is credited in his biography with

"Jack created BellSouth's early mobile strategy and directed the cellular expansion through numerous joint ventures and acquisitions."

Another of its "board members" used to be on the board of Airtouch

"Jack" also sits on the board of XM Radio, so expect them to publish findings that "Sirius is for B*tches"
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securitybreach

Apr 20, 2006, 10:05 AM
I am not knocking anyone! It does not appear that forbes mag recgonized there great abilites or anything:
"In fact, the trendy, all-but-ubiquitous phone boasts the highest market share of any individual handset in both the U.S. and Europe, according to Telephia, a mobile market research firm."

Uhh no **** I could've told you this by the amount of them I've sold. It really didn't take "experts" to figure this out!!!
It just amazes me that cingy puts so much faith in telephia studies when CR and JD Power tell a different story!
Also nowhere in the article does WSJ say that telephia is the leading independent research co. Tex please just face facts Vzw HAS a better network! Sure cingy works great in some places and yep they had an awesome...
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asiatic1982

Apr 20, 2006, 7:15 PM
It amazes me how much faith people put in JD Power and CR reports, do you know the consumer base they poll, let me quote you something from JD Power's press release:

"Volume 1 of the 2006 Wireless Call Quality Performance Study is based on responses from 23,368 wireless users. The results are from the two most recent reporting waves, which were conducted in October 2005 and February 2006. Volume 2 of the 2006 Wireless Call Quality Performance Study will be issued in September 2006."

You do the math: 23,368 people polled, out of how many cell phone users in the nation, hmmmmm, thats like doing a presidential poll and polling everybody in one backwoods town in North Dakota, and saying hey, Ross Perot is the favorite for president in 2008...
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alejandro

Apr 20, 2006, 7:55 PM
there is a reason they have specific numbers so low, because the bigger the number is the further off a poll actually is, which is why presidential polls poll 1,000 - 2,000 people.
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asiatic1982

Apr 21, 2006, 8:55 AM
Let me get this straight, so you're telling me the smaller number of people polled, the more accurate the poll is? Are you kidding me? Any "sane" person would tell you that the more people polled , the more reliable the poll is. Just sampling a few people lets people with a certain bias or pre-judged outcome to carry more sway, and thus push the poll in the direction they want it more easily.
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alejandro

Apr 21, 2006, 7:49 PM
no, but dont take my word for it, look it up, thats the standard for pretty much every poll.
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alejandro

Apr 21, 2006, 7:57 PM
http://www.msnbc.msn.com/id/3704453/ »


i forgot people in online arguments dont like to look up stuff for themselves... my bad.
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asiatic1982

Apr 21, 2006, 8:42 PM
Hmmmmm.....sweet, so next time JD power does a presidential poll or a poll on who likes peanut butter I'll be the first to agree with it. But this is supposed to be "concrete" information on who has the best wireless service in the country. Please don't tell me you seriously think that 30,000 random people telling how their service is, is more reliable than a company that that test drives almost every major market in the US, placing hundreds of thousands of test calls and logging each ones data into a statistical anaylysis of each area. If so, well, my friend your either A: a lost cause, or B: an employee of JD power 😁
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Anxiovert

Apr 21, 2006, 8:57 PM
Let it go asiatic1982. They are in denial. 🙄 They think cingular hasn't made any improvements at all. Which is good, cause by the time the realise this; it will be too late... POOF! 😲 Blew up in their face! 😳 🤣 🤣 🤣
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alejandro

Apr 22, 2006, 2:15 PM
my posts are not so much about cingular as they are about telephia. I am not a cell phone carrier troll who bows to his corporate master.
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averagejoe

Apr 22, 2006, 11:37 PM
alejandro said:
my posts are not so much about cingular as they are about telephia. I am not a cell phone carrier troll who bows to his corporate master.


You know its funny soeone who like their product and defends their point of view is a troll.

Well then i'm a Sanyo phone troll, and a sony tv troll as well.

They are trolls??? they are people who have a product they like and believe in, their product
provides them with what they need ,and they don't like it when people disrespect their product.

its just the same feelings people get like going to Fenway Park and yelling the "Red Sox suck", i guess all those people in the stands would be considered trolls too!!!!!
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alejandro

Apr 23, 2006, 11:54 AM
ok... i dont know if you are unintentionally not understanding this but let me put it simply and crass... if you have a corporate logo in your avatar, you officially care too much about your corporate overlord....
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Anxiovert

Apr 23, 2006, 1:40 PM
alejandro said:
ok... i dont know if you are unintentionally not understanding this but let me put it simply and crass... if you have a corporate logo in your avatar, you officially care too much about your corporate overlord....


Ok, and this is coming from someone with an AK Press logo as Avatar????? 🙄 #%&$, please! give me a #%$&!# break!
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alejandro

Apr 23, 2006, 1:56 PM
that is not an ak press logo it is a syndalcalist flag with my state on the bottom (cant see it in an avatar). You avatar says TM, for those who are confused as to how much you love a billion dollar corporation.... that is if they dont see you arguing cell phone services day in and day out.....
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alejandro

Apr 23, 2006, 2:00 PM
but again, you are missing the whole point of this subject line and its deviation from your cheerleading thread. Millions of people are happy with cingular, they have great service and no problems.

Telephia on the other hand does not seem to be the most legitimate source, and nobody has really addressed that aspect of that. If i cared about your cheerleading i would have replied to you, but my questions were for someone a little more intelligent about telephia, like texaswireless, which is why i replied to him.
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adilus

Apr 24, 2006, 7:12 AM
asiatic1982 said:
Please don't tell me you seriously think that 30,000 random people telling how their service is, is more reliable than a company that that test drives almost every major market in the US, placing hundreds of thousands of test calls and logging each ones data into a statistical anaylysis of each area.


I would choose 30,000 random people over a controlled company that makes money off selling reports to said companies they are reporting about.

Lets see... Telephia knows that Cingular needs a good PR boost so they create an environment where they can shape their outcome to what Cingular would want using the best cell phones that Cingular offers, prime locations, proper battery charging...
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phonefriend

Apr 21, 2006, 4:20 PM
I agree, Alejandro needs to stop the meds and take a statistics class. 🤣 🙄
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texaswireless

Apr 21, 2006, 11:52 AM
What is funny is you make this a Verizon versus Cingular thing. I have said countless times, VERIZON has a good network.

But the fact that you and a few other want to witch hunt with Telephia is hilarious. It counters your religious doctrine about Verizon so you do everything you can to knock them.

Sorry, but if WSJ or Forbes is willing to publish their name in an article as a cited reference and NOT mention all the biases you guys dig up then I (as will any other sane person) will take them as reasonable facts.
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awashi

Apr 18, 2006, 4:02 PM
Cingy is a lost company who doesn't know if they want to be cingy or ATT. Too Bad. By the way-the worst customer service ever!! Dell beats these guys. I feel bad for the people stuck in 2 yr contracts with such poor performance in a company. 😛 🤣 😉 😳
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averagejoe

Apr 18, 2006, 4:36 PM
awashi said:
Cingy is a lost company who doesn't know if they want to be cingy or ATT. Too Bad. By the way-the worst customer service ever!! Dell beats these guys. I feel bad for the people stuck in 2 yr contracts with such poor performance in a company. 😛 🤣 😉 😳


Too bad you can't see the forrest for the trees.att is a world name brand.Cingular was only a recently new company.In that short time and through mergers and buyouts manageed to build the biggerest wireless company.

As for customer service, its a growing period since merging of all the company's, and let's also be real, certain customers will complain because thats how they spend their day.

Notice how VZW preached the network, ...
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wolfspider73

Apr 19, 2006, 9:22 PM
interesting ... I don't recall a single fact or statistic or any kind of actual study released by verizon to back up their claim of best network. Verizon comes out, says, we determined our own network is the best and everyone jumps on board. When Cingular comes out and says someone (Telephia) on their own initiative did instrumented drive testing nationwide covering 80% of the US market and that their uncommissioned findings (they sell the results to interested buyers) determined the allover network is most reliable, suddenly it can't possibly be true. Why is that? How does Consumer Reports test a phone? Do they drive test it? Do they drive test nationwide? No, they do not. Why is it so hard that a company who invested 13 billion in 2 years,...
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lilgabe1

Apr 20, 2006, 9:39 AM
I find it interesting that although Cingular is the biggest carrier, even it's employees have to say that Verizon is STILL the best. Cingular matches VZW pricing, and now it's marketing strategy. Cingular fans are now wanting to brag about something verizon has been saying for years. No wonder vzw is the industry leader. Now that vzw is strengthening and expanding its data network, as well as refreshing its handset lineup, it will continue to be the carrier everyone strives to emulate.
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WonkotheSane

Apr 20, 2006, 10:24 AM
lilgabe1 said:
I find it interesting that although Cingular is the biggest carrier, even it's employees have to say that Verizon is STILL the best. Cingular matches VZW pricing, and now it's marketing strategy. Cingular fans are now wanting to brag about something verizon has been saying for years. No wonder vzw is the industry leader. Now that vzw is strengthening and expanding its data network, as well as refreshing its handset lineup, it will continue to be the carrier everyone strives to emulate.


So how long have you worked in VZW's marketing department? 😛
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queensyankee

Apr 20, 2006, 6:35 PM
Missoula, Mont.-Visalia, Calif.- Bloomington, Ind.-Charleston, W.V.-Huntington, W.V.- Pittsfield, Mass.- Ripley, W.V.- Pine Bluff, Ark.-Hammond, La.-Fort Smith, Ark.-

I couldn't even tell you where these places are, and this is Cingy's claim to fame. Wow, keep up the good work guys. The Allover network just keeps taking big market after big market. Congrats Cingy, now the only metropolis' left for you to take over are ****sville, WI.-Borger, TX and any city in North Dakota 🤣
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scttlam

Apr 20, 2006, 6:40 PM
These cities are not main cities in the states. I don't think verizon is the best by any means but did telephia do any of these tests in major cities.

For example I live in Chicago and would like to know which carrier scored highest here.

Thank you.

🙂
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tmolover196

Apr 20, 2006, 7:07 PM
tmobile and verizon. 🙂 😁
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ygbhen

Apr 21, 2006, 4:16 PM
🤣 t what?
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scttlam

Apr 21, 2006, 6:35 PM
Verizon and t-mobile. DOn't make me laugh. I have had verizon and try to get reception in buildings it is nonexistent. I know people that have t-mobile and they are the same way. Also in the local newspaper they are advertising that Sprint has the best network.

Please explain how T-mobile and Verizon are the best.
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djdanska

Apr 24, 2006, 9:32 PM
Im not going to say they are the best in chicago or anything but its extremely rare for me to get dropped calls with t-mobile. (and the few places i did, they put up new towers.)
Hopefully cingular will make public the street level maps so people can judge for themselves. (without having a cingular employee right next to them.)
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RUFF1415

Apr 20, 2006, 8:22 PM
Yeah, I know! I was amazed to see advertisements from Cingular boasting the best network in NYC and the Bay area. WTF...podunk towns!

🙄
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Giovanni_aka_Phoenix

Apr 23, 2006, 4:27 PM
Fort Smith and Pine Bluff are the 3rd and forth largest cities in Ark, I happening to be from there and the only three carrier that are used their are Cingular, Alltel, and Sprint in that order. No body even consirders Vzw or Tmo
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adilus

Apr 24, 2006, 7:23 AM
I'm sorry your from Arkansas.

I drove cross country from Tennessee to Flagstaff on Rte 40 west bound and I thought was in another world driving through Arkansas, not a good world either.
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adilus

Apr 24, 2006, 6:56 AM
Did you just make this up?

Telephia has came out and said to the Boston Globe that they will not be releasing any specific information concerning their tests.

I just recently added Cingular service and I am for the most part happy with the service but I'm going to call a turd a turd when I read it.
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Anxiovert

Apr 24, 2006, 7:55 PM
adilus said:
Did you just make this up?.


No, I didn't make this up. 😎
This is internal info. Well, not so internal anymore, since there's ads and billboards re-establishing this claim. 😛
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djdanska

Apr 24, 2006, 9:33 PM
Still, without going into details.. "3rd party" or "J.d. Power". It's not just the fact they got it, but who said.
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