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Top message: Best Customer Service, no question! by Brancieri
Replying to: Re: Best Customer Service, no question! by vercetti
I truthfully believe that AT&T customer service gets a bad rap because they are not consistant. A store may tell you there is no way they are upgrading you early and over the phone we will authoize it no questions asked, or if someone wants a credit for something, one person will say no the other will say no problem.
I'm personally one of those I have no problems with overriding upgrades or crediting accounts.
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