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Top message:  Best Customer Service, no question! by Brancieri   Jun 27, 2012, 5:09 PM

Replying to:  Re: Best Customer Service, no question! by vercetti   Jul 7, 2012, 7:54 AM

Re: Best Customer Service, no question!

by truthinsuffering    Jul 7, 2012, 5:50 PM

I truthfully believe that AT&T customer service gets a bad rap because they are not consistant. A store may tell you there is no way they are upgrading you early and over the phone we will authoize it no questions asked, or if someone wants a credit for something, one person will say no the other will say no problem.

I'm personally one of those I have no problems with overriding upgrades or crediting accounts.

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