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Replying to:  Dear AT&T Reps by Jellz   Sep 15, 2011, 4:58 PM

Re: Dear AT&T Reps

by PhonemanJ    Sep 16, 2011, 5:01 PM

Perfoming an upgrade on a line implies that you are signing a new contract and getting discounted price on a new phone. However, since there is no contract on Go Phones, there is no discount on new equipment. Att only gives some discounts on a few models of phone when you sign up for new GO Phone service. When you want a new phone, unfortunately, ATT stores cannot give much, if any discount off of the full retail price of the phone. That is why customers are told to go to Target or Wal-Mart to get a new GO phone. Those stores will sell the GO Phone package to anyone at the discounted price. The customer can put his SIM card into that phone and continue his service.

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