Shoot Me!!!
...not again âšī¸
ralph, how would you handle a call where a customer says she didnt make the DA calls..then she changes her story (45 mins later) and says that tech called her and made her make all those calls (check account, she had been credited for those calls already) but she says these were MORE calls that tech made her make??
Shayby said:
There is no tech rep on the account....thats the problem. She says it was a tech rep out of Chicago and actually asked me to tell her names of tech reps and she would be able to remember it then.
because there is only ike ten, right?? 80
I do the same thing... I eat lunch when I go home (but I dont work ten hours)