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Replying to:  iphone unlimited data by tnyflrs   Apr 12, 2011, 11:10 AM

Re: iphone unlimited data

by nextel18    Apr 12, 2011, 6:20 PM

I decided to rip your post, since i have insight on this situation...

"Yes the unlimited iphone data plan is available." yes and no. the regular rep cannot add this.

"No you don't have to be a manager to add it."

yes you do. you have to be a manager and/or higher than that.. (maybe credits and activations or have special profile)

"I don't know if it is a COBC violation or not that's the discretion of some manager above you who either likes you or dislikes you."

it is a violation Smile unless there is a good reason to add it back (a rep messed up and didnt add it etc..) but it has to be added by someone who has that profile and the correct notation on the account has to be entered..

"Do you need telegence? Maybe? Is there a report generated as to who adds it etc. Yes, absolutely YES! Everything you touch in the system generates a report."

this is a yes

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