deepskyblue said:
Do you think polling customers is an accurate way to determine a dropped call rate?

No.

But reality is irrelevant. Perception is what matters.

Polls show opinions. Only opinions. If a large portion of Volvo owners think Volvo's are awesome cars- that matters.

It doesn't matter how good the latest Ford is.

This survey (if accurate) shows nothing more then that AT&T iPhone owners in general think they drop more calls than Verizon iPhone owners.

Only AT&T leadership knows what the dropped call rates are, and whether the iPhone drops more calls than other AT&T handsets.

Good luck getting them to release those numbers.