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Top message:  Dropped Calls? - No Surprise by f38urry   Apr 5, 2011, 2:24 PM

Replying to:  Re: On the Subject of Statistics... by deepskyblue   Apr 6, 2011, 3:19 PM

Re: On the Subject of Statistics...

by CellStudent    Apr 6, 2011, 7:12 PM

deepskyblue said:
Do you think polling customers is an accurate way to determine a dropped call rate?


No.

But reality is irrelevant. Perception is what matters.

Polls show opinions. Only opinions. If a large portion of Volvo owners think Volvo's are awesome cars- that matters.

It doesn't matter how good the latest Ford is.

This survey (if accurate) shows nothing more then that AT&T iPhone owners in general think they drop more calls than Verizon iPhone owners.

Only AT&T leadership knows what the dropped call rates are, and whether the iPhone drops more calls than other AT&T handsets.

Good luck getting them to release those numbers.

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