Absolute truth to this, since I'm the referenced person. I did not have a soft cap- I have true unlimited. Soft cap was initiated after I signed up. As for excessive use, didn't happen. On EDGE network, was almost impossible to get to 5 gigs in a month. AT&T started this when they activated 3G in my area. In fact, I think all their antennae are now 3G. I have used as many as 9.5 gig in amonth, the first month after 3G was activated.

The NY state attorney general has a copy of all my dealings with AT&T concerning this, and the letter I received from that office recently told me the information was given to their internet fraud division. I'm waiting to hear back.

In the meantime, I still haven't changed my plan. And the AT&T website I log on to for my account still refers to my plan as "unlimited data connect".