AT&T issues with canceling phone from Amazon.
I'm giving them one more shot. I've spoken with both Amazon and UPS reps and they both assured me that I would get my phone on the 18th. If the phone does not come in I will cancel the order with Amazon.
Amazon says that I have to cancel AT&T service with AT&T. Am I going to get charged any kind of cancellation fee? Amazon's return policies sort of implied that I might be held to some penalty which AT&T may h...
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Because with any phone (minus the iphone) you have 30 days to try out the phone and either exchange it for a new one, or cancel your service altogether. the only thing you would pay is proration charges for the duration of the month that you used it. of course, you havent even used the phone, so you shouldnt have any charges.
next time, go to a store or the at&t website for your phones. at least at&t can track those things for you.
My advice is save your self the headache in the future and order from www.wireless.att.com or go get it at a store. You might spend more, but atleast you now what you are getting.
Is that what you are asking?
Make sure the rep who is doing your contacts transfer where you DIDNT buy your phone hears that question as well.
Good luck and glad you saved some money.
And I don't agree with the saving money part. Every day people de-value their time. That same person will be the one who can't live for a day without their phone for a warranty exchange.
Agreed...
well, i know you're a business owner, and i am sure if you could save a buck, you would jump at the opportunity. maybe showing a little compassion and helping a fellow phonescooper wouldn't hurt.
i just get frustrated coming here and seeing folks get blasted for not going to a store. they can just as easily mess things up. i used the advice here and avoided on-line retailers, and still got burned, or i should say things got a little screwed up. what happened to customer service 🤣 i think the word does not exist anymore.
well, buddy, guess you were looking for a fight. appears that your experience with customer service sucks too... 🤣 🤣
chihbu said:...
Hi. I ordered a LG Expo from amazon and was given the delivery date of 03-16. I checked with the UPS tracking system constantly and was eagerly awaiting my phone since 5am that morning. At 10pm on the 16th a new update came up informing me that the it shipped from NC after it was supposedly out-for-delivery from 5am that morning.
I'm giving them one more shot. I've spoken with both Amazon and UPS reps and they both assured me that I would get my phone on the 18th. If the phone does not come in I will cancel the order with Amazon.
Amazon says that I have to cancel AT&T service with AT&T. Am I going to get charged any kind of cancellation fee? Amazon's return policies sort of implied that I might be held
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