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AT&T needs to do something about this 3G network!

Anxiovert

May 6, 2009, 11:57 PM
Somewhere I read they were spending 8 billion dollars on the network this year, and I can't wait. A little over two months with a Bold, dropped calls here and there (I don't mind dropping a call here and there, it's just that they drop when you least expect it) On GSM I could tell when I was going to drop a call, it'd break out a little and then a lot until the call dropped. But on 3G I could be having a normal conversation and POOF, gone.
"Talk and browse at the same time" my a$$! I've had three situations where I needed to browse, look something up etc while on the phone, but the phone will switch to EDGE and hang up on the caller, all THREE times!
I've come to accept the whole switching to EDGE thing, I hope that once all this money i...
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andy2373

May 7, 2009, 4:59 AM
I agree. I think with all the Internet traffic about how poor ATT's network is or has become. They may be on the fast track to becoming the next Sprint.
I've experienced the weak 3G building penetration, randomly dropping down to EDGE, and oh yes the sudden drop of 3G calls.
If there going to drop $8 billion on their network, just come out and tell us where, what, and why. So can make informed decisions.
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Burger Time

May 7, 2009, 7:48 AM
andy2373 said:
I agree. I think with all the Internet traffic about how poor ATT's network is or has become. They may be on the fast track to becoming the next Sprint.
I've experienced the weak 3G building penetration, randomly dropping down to EDGE, and oh yes the sudden drop of 3G calls.
If there going to drop $8 billion on their network, just come out and tell us where, what, and why. So can make informed decisions.


I have never used AT&T's 3G, I just use their 2G network and I've never had any major problems. but at the same time, I have noticed that the call quality is not the same. I used to have T-Mobile, and I just compared the coverage in my area. T-Mobile actually has stronger coverage here...
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jbecool80

May 7, 2009, 8:03 AM
I think the problem is that ATT didn't do to much prepping for the new iphone. A majority of people on 3G are iphone users. And iphone tend to use alot of data. Well im switching over to Sprint where people are leaving. Making the internet and voice better to use because of less congestion. 🤣 and sprint has gotten better over the years and there very cost friendly. All they need to do is get rid of there Nextel network which brought them down.
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bojmir

May 7, 2009, 10:20 AM
Also another problem is in certain areas, usually the older 3G networks anyway, AT&T didnt put every tower on 3G. So for instance you could have 20 2G towers, and of those, 10-15 could be 3G. They have also noticed this is a problem as they underestimated the demand and are doing site overlays this year which will improve congestion and in building coverage.
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desertnate

May 8, 2009, 7:44 AM
What frequency band does AT&T use for 3G?

Some of the in-building coverage problems may be a simple matter of physics. The higher the frequency the more problems you are going to see because those radio waves won't penetrate solid objects very well.

While a house is one thing, the buildings could be another matter. There are buildings I have had trouble with on several networks...the reason? They were older buildings with lots of re-inforced concrete, brick, and steel support beams...not good for getting RF signals in or out.
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bojmir

May 8, 2009, 12:46 PM
They initially rolled 3G out using 1900 MHz. Since 3G adoption is accelerating they are moving it to 850 MHz and moving 2G to 1900. They have already done this in many areas but not everywhere, including Atlanta.
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andy2373

May 8, 2009, 12:51 PM
So why doesn't ATT roll out a time line for the public of their supposed improvements? 🤨
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desertnate

May 11, 2009, 11:04 AM
The move to down to 850 MHz should help the in building problems some.

The reason they don't reveal the timelines is that once they do, the public will hold them to the dates they published. Keeping everyone in the dark allows them some flexibility in their schedules.
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EmbrintHater

May 27, 2009, 5:16 PM
+1, plus with a major job such as this there is bound to be hurtles to overcome.
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Strawberry Jamz

May 12, 2009, 12:24 PM
You will be glad you did switch. I used Sprint for about 2 years now and the service is incredible. It's not nearly as bad as people like the brainwashed Verizon fanboys make it out to be. I've only dropped 2 calls with my Sprint phone and it happened when I hit a dead zone driving through the mountains. The only complaint I have is the phones I want are always on AT&T.
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bojmir

May 7, 2009, 10:18 AM
Its quite annoying when in a 3G area, that your on a phone call and it switches to 2G. AT&T has noticed this and has said they are looking to cut this problem down to less then 1% occurence. Currently its around 5% depending on your area as this is an average nationwide. I was recently in Atlanta and OMG, the 3G was horrible. Atleast they acknowledged it and are going to fix it.

But just like 2G, it will take a bit to get it up to par. When they finish the 850 conversion things should be smooth sailing. Thats the idea anyway...
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andy2373

May 7, 2009, 2:13 PM
Right, it seems to be a catch up game with ATT. They under estimated the demand on their network when the iPhone came out and keep rolling out more 3G phones witch I can only imagine puts more demand on their network.
ATT has a good network & service it's just when you experience more problems with one carrier than with the other, you got to wonder.
I think one of the other posts had it right, go back to TMO or Sprint because of less subscribers hence less network demand.
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texaswireless

May 7, 2009, 3:19 PM
I did my upgrade to the software and it helped, a little. Still have too many issues to be dismissed as minor network flaws that everyone has.

I do hope they get things to work better, if only for my good friends that still sell the service and their commission checks.
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uscingulair

May 8, 2009, 1:04 PM
Why is does it seem so difficult for at&t to get this 3G thing right? Not trying to start a war here but come on! there has never been ANY issues with the EVDO in the area I live (western NC). Never any issues with call hand offs, phones going from 1x to EV, never any dropped calls going from a 3g tower to a 2g tower or vice versa. For Christs sake It took me a year to even realize we had it here. When I go to Charlotte which has been 3G with at&t for over two years it is a mess. My bro in law can't keep a call for more than five blocks if he is driving and calling. When he gets handed off to a non 3G tower he looses the call all together. And sitting in his Appt. it constantly goes from 3G to 2G. How can a company be that far behin...
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uscingulair

May 8, 2009, 1:06 PM
yes my grammar is a mess so what
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andy2373

May 9, 2009, 12:48 PM

Never any issues with call hand offs, phones going from 1x to EV, never any dropped calls going from a 3g tower to a 2g tower or vice versa.

🤨
I thought VZW used 1xRTT for voice & SMS. And EVDO for data & MMS. Therefore you wouldn't experience any dropped calls during a 'handoff'. Although I'm not 100% positive that CDMA networks 'handoff' the same as GSM (ATT) networks.
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uscingulair

May 14, 2009, 9:40 AM
If you go from a 3G area to a 2G area you are going from EV to 1X on your data. 1x is used when no Ev is present. but EV is ONLY used for data or mms when you are in a 3G area.
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AshDizzle

May 18, 2009, 4:40 PM
So... You basically just totally proved the previous poster's point that you can't get a dropped call from a 'handoff'. Voice will only be done on 1XRTT. Even though the Verizon goons call it "EVolution Data-Optimized", the original name was "EVolution Data-Only". They changed it because the original name, while true, sounded restrictive.
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Anxiovert

May 19, 2009, 10:26 AM
I guess he's still thinking of a good comeback to that true statement. .
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the_att_insider

May 12, 2009, 8:55 AM
I truly appreciate the frustrations caused by network issues...we are constantly fighting the network conditions where I work...

https://www.phonescoop.com/carriers/forum.php?fm=m&f ... »

check the post here and have faith, things should improve soon
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sangyup81

May 12, 2009, 1:26 PM
This is what's happening. Any CDMA-based network will experience reduced coverage the more it's being used. This applies to Sprint's and Verizon's 1xRTT and EV-DO networks as well as at&t's W-CDMA based UMTS network (also known as at&t 3G). T-Mobile's will be affected as well.

If you have a lot of iPhone users sharing that tower with you, that tower will have a much harder time reaching you
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Kayslay34

May 13, 2009, 9:34 PM
Lol... Blame it on the phone, no 3g in your zone, blame it on the I-i-i-i-i-phone baby
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sangyup81

May 14, 2009, 3:50 PM
more like blame it on other peoples' iphones 😎
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Kayslay34

May 14, 2009, 4:27 PM
🤣 LOL 🤣
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andy2373

May 17, 2009, 3:00 PM
Old news but ATT is doing something. 🙂

http://www.intomobile.com/2009/02/24/att-3g-network- ... »


AT&T (NYSE: T)’s 3G network is going to keep getting better, according to AT&T Mobility CEO Ralph de la Vega. In an interview with Engadget, de la Vega outlines his company’s plans to bring improved 3G coverage and performance in key US markets. By migrating 3G data services off the higher frequency 1900Mhz band, used to ferry data in some major US cities, and onto the 850Mhz swatch of spectrum, AT&T can offer their best network on a frequency with better range and reliability. And it’s all going to happen in Big Cities, USA (like San Francisco and New York) by the end of 2009.
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Sgt_Joker

May 18, 2009, 6:27 PM
haha anx i remember you always trolling in the verizon forum saying how bad verizon sucks, now look at you.
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Burger Time

May 19, 2009, 7:19 AM
Sgt_Joker said:
haha anx i remember you always trolling in the verizon forum saying how bad verizon sucks, now look at you.


Verizon still sucks because they have a crummy lineup of phones, their billing system is shady, and it takes months to get back money they owe you. So yes, Verizon may have coverage, but they don't have near the lineup as AT&T.
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VZW611LA

May 19, 2009, 8:35 AM
Can you be anymore wrong?
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Burger Time

May 20, 2009, 8:08 AM
VZW611LA said:
Can you be anymore wrong?


Oh, poor lil Verizon fanboy, did I offend you? Go back to your Verizon forum.
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Sgt_Joker

May 19, 2009, 8:51 AM
yeah right...you must of got turned down lol i have had verizon since airtouch and never had a messed up bill. that is why they have the lowest churn in the industry. please. att network is a joke it is always going down, you guys are the laughing-stock of the Internet everyone know how crummy your network is. well hope you network can get fixed one day, but it has sucked for a long time so i doubt it. have fun with your edge and piss poor 3G that works well sometimes..maybe lol
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dromant

May 19, 2009, 5:50 PM
Easy to tout your network when you don't have a single device that chews up data/bandwidth like the iPhone.
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Menno

May 19, 2009, 6:42 PM
Right, because Blackberries, aircards, phones with mobile tv, etc all use no bandwidth...

Oh, and slingbox streams over our network, not wifi.
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dromant

May 19, 2009, 9:09 PM
You're right - and ATT doesn't have any Blackberry users or aircard customers on top of their iPhone customers. I would wager that the average iPhone user uses far more data than the average Blackberry user - and when you add in the high number of iPhone users on top of the existing data centric devices already on ATT's network that's a strain that Verizon really doesn't have to worry about.
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Sgt_Joker

May 19, 2009, 9:11 PM
sure sure excuses excuses and when verizon gets their iphone next year we will not have a network meltdown like att 🙄 not to mention most everyone with an iphone will go back to Verizon.
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dromant

May 19, 2009, 9:20 PM
Not excuses - I have no reason to back up ATT's network, I really don't care about this whole Verizon Vs. ATT merry go round. I have an iPhone, and I also have a Verizon account for my laptop. I'm simply stating a fact - I know its hard to see through all the fanboy BS on this site, including your own, but try to think logically. I can guarantee you that if you activated millions of iPhone's on Verizon's network it would cause congestion and problems in some areas. Would it be as widespread as ATT's? Who knows, but the fact is, its easy to criticize someone else when you've never had to go through the same thing.

Stating that you have blackberry's on Verizon as proof that it wouldn't is nonsense. There are numerous studies out there sho...
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Sgt_Joker

May 19, 2009, 9:55 PM
neither here nor there verizon has more spectrum and the ability to execute so i doubt that would ever happen..but att has sucked from the beginning so i rest my case..
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dromant

May 19, 2009, 10:55 PM
Great factual argument. Here's a question for Verizon Fanboy #1 - When your taking it from behind from Verizon, do they at least have the courtesy to give you a reach around?
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Sgt_Joker

May 19, 2009, 11:05 PM
that is a fact att network has been inferior to verizon for a long time..time and time again verizon ranks number one in JD while att has garbled calls. verizon also has the lowest churn, and if it wasn't for the iphone att would not of signed anyone up last quarter..you seen to take this way to personal.
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dromant

May 20, 2009, 7:57 AM
Not taking anything personal, just find it amusing that you continue to spew information that has no factual backing. Yes, Verizon has ranked higher in JD Powers consistently, and overall, has a higher performing network, that's why I rely on Verizon for my laptop connect. But to say w/o the iPhone ATT would not have signed up anyone is absolutely ridiculous. I'm not taking anything personal, just find it amusing how quick you are to back up all things Verizon, and smash all things ATT w/o any factual backing for most of your claims.
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Sgt_Joker

May 20, 2009, 10:47 AM
look it up last quarter the iphone saved att numbers, google it and learn.
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bojmir

May 20, 2009, 12:02 PM
40% of all iPhones sold were new iPhone customers in the 2nd quarter. 1.6 million were sold. So that equivilates to about 640,000 new customers who purchased iPhones. Which is roughly half of net new customers added in the 2Q09. So to say AT&T wouldnt sign up any customers if it wasnt for the iPhone is simply moronic.
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dromant

May 20, 2009, 6:52 PM
I took your advice and googled it. And all it did was prove how idiotic your statement was. Congratulations for pointing out your own stupidity. 🤣
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Burger Time

May 20, 2009, 8:11 AM
Sgt_Joker said:
that is a fact att network has been inferior to verizon for a long time..time and time again verizon ranks number one in JD while att has garbled calls. verizon also has the lowest churn, and if it wasn't for the iphone att would not of signed anyone up last quarter..you seen to take this way to personal.


Not in my area, Verizon bot. Verizon's coverage here sucks, but AT&T is stellar, as is T-Mobile.

You verizon bots need to get together and get off on your carrier.
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Burger Time

May 20, 2009, 8:08 AM
Sgt_Joker said:
yeah right...you must of got turned down lol i have had verizon since airtouch and never had a messed up bill. that is why they have the lowest churn in the industry. please. att network is a joke it is always going down, you guys are the laughing-stock of the Internet everyone know how crummy your network is. well hope you network can get fixed one day, but it has sucked for a long time so i doubt it. have fun with your edge and piss poor 3G that works well sometimes..maybe lol


You are full of it, fanboy, go suck the Verizon guy's knob.
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Anxiovert

May 19, 2009, 10:23 AM
Yep, look at me. Still put with AT&T. I have had some issues since switching to 3G/Bold. But unlike some of you who switch carries or write long dead end threads on here after dropping one call; I stick with AT&T because it works for me. I know AT&T's network needs some fine tuning, but they have made announcements about a fix that's coming soon. Now, if we could just get the facts str8. AT&T's network complexity is the reason for the issues we're having. Plus, the amount of iPhones on the network make things worse. All my coworkers who own an iPhone are constantly browsing the web, and why wouldn't? Since browsing on the iPhone is amazing...
Once they complete the allocation of 3G, the network will be at its best. It's not that bad as you ...
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uscingulair

May 20, 2009, 12:03 PM
Anxiovert you still have problems with at&t in Florida! For christs sake anything should be able to work great in such a flat state. I have never had to "put up" with my cell phone provider cause it always works...ALWAYS. This is a dumb thread anyway we all know it is crappy why argue
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Anxiovert

May 20, 2009, 10:17 PM
uscingulair said:
I have never had to "put up" with my cell phone provider cause it always works...ALWAYS. This is a dumb thread anyway we all know it is crappy why argue


so, why are you here? Go back to your "perfect" carrier's forum.
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uscingulair

May 22, 2009, 1:44 PM
i would but it's so perfect it's borring (like our phones). Plus it's more fun to pi$$ off people over here.
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superawesomefones

May 26, 2009, 2:37 PM
Dearest uscingulair,
Hello old sport! I just wanted to say that your attempts to "pi$$ people off over here" is very troll like and maybe you need to reassess your commitment to phonescoop's forums.
Thanks for playing,
superawesomefones
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jeremyinmi

May 21, 2009, 3:32 PM
I live in Holland Michigan, And our newly added 3g has ruined the network! My phone hovers on one bar of 3g in most places throughout Holland. Only time i get full 3g service is within 1 mile from the tower. Versus edge the 3g looses for coverage and power to penetrait buildings. The EDGE was far more powerful and had little dropped calls where as 3G is dropping calls from here to grand rapids stuck on 3G. Four dropped call on one trip from holland to grand rapids no EDGE used just 3G.

They need to go to their tower people and ask them why this technology doesn't work well and make sure its not a network problem. Otherwise they are going to fall behind on network build out and tech upgrades. See map on verizon wireless that compairs cove...
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uscingulair

May 22, 2009, 10:28 AM
🤣 🤣 🤣 🤣 Well you know you have great EVDO service in that area But then I will get flamed for talking about VZ on the at&t forum. Yea at&t has some kewl phones BUT THEY DON'T WORK CORRECTLY. I can't wait to see how badly they screw up LTE.
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WonkotheSane

May 27, 2009, 12:07 PM
The iPhone accounts for 8% of smart phone sales. iPhone users account 43% of all mobile web requests and 65% of HTML traffic.

http://metrics.admob.com/2009/05/april-2009-mobile-m ... »
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andy2373

May 27, 2009, 12:40 PM
Figures, it's the iPhone users ruining it for the rest of us. 😛
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