Since this is a Nation wide forum....
Since this is a Nationwide forum, you have to understand that what you able to do in one area of the US, like lets say the West market, you are not able to do in the Southeast market.
So if somebody ask a question, or answer to a question they should refer to which area they are from. There are quiet a diff practices out there for the same thing. In one market it is possible to do and in the other market it is ot possible to do.
AT&T was able and could access all accounts in the US, hence that is why they could put a CA and a NY number on a family talk plan.
Cingular is still market specific, maybe for another few months, then it will be swiched too. NBI has already switched, the rest will come soon.
Different areas, different ...
(continues)
So if somebody ask a question, or answer to a question they should refer to which area they are from. There are quiet a diff practices out there for the same thing. In one market it is possible to do and in the other market it is ot possible to do.
AT&T was able and could access all accounts in the US, hence that is why they could put a CA and a NY number on a family talk plan.
Cingular is still market specific, maybe for another few months, then it will be swiched too. NBI has already switched, the rest will come soon.
Different areas, different ...
(continues)
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You can be right, the other can be right, but here it will inflate a war between reps. specially reps from the same carrier who work in diff departments. None of the reps have knowledge of everything, but good reps ask questions before they call a dept and see what they can do to avoid calling that dept again and fix it themselves.
That is the only reason I wrote this.
That is the only reason I wrote this.
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