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Nokia E62 Problems

macintosh16tx

Dec 6, 2006, 11:53 PM
I have had my Nokia E62 since first part of October. I am within the last 3 weeks been getting an error stating Smartchip Not Available. Just randomly does it, sometimes 10 times a day sometimes 1.

Has anyone else seen this problem?

Alos, I am having a lot of problems with my signal going up and down all the time and it will be sitting in one spot.

Anyone else seen this problem?


Thanks.
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chainsaw

Dec 7, 2006, 12:02 AM
get a new sim if it keeps happening do a warranty replacement on the device. as far as the reception going up and down i had the same thing happen with mine. but are you dropping calls?
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colione112

Dec 7, 2006, 12:51 AM
I've had the same thing...

the signal was all over the place sometimes..

I switched my 2G sim for a 3G and haven't had a problem since...
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macintosh16tx

Dec 8, 2006, 8:33 PM
I do have a 3G sim card.

Thanks.
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OSB5097

Dec 13, 2006, 10:46 AM
It's most likely your sim card. Go into a Cingular retail store and they will supply you with a new 3G sim at no charge as long as you have not had a replacement sim in the past.
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macintosh16tx

Dec 8, 2006, 8:33 PM
Yes I was getting dropped called. Would say connection error and then screen would go blank. I received my new phone via warranty exchange. The phone is 100 times faster, quality is better and reception is consistent. So, I figure since I had one of the first ones, the updates have fixed the problems.
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sowhatsowhat10

Dec 9, 2006, 9:01 AM
get a sim thats numbers start with 89014104, and NOT 89014103 those ones have been causing phones alot of problems like yours.
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