Can I switch from T-Mobile a week before contract expires?
Has anyone here switched to Cingular from T-Mobile shortly (couple weeks) before their contract expired? Cingular insists T-mobile won't care since it's so close to the end of the contract but I don't know...... Anyone?
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Dont we want you as a customer but dont want you to get charged for canceling for contract
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t mobile or any carrier will charge you a termination fee if you cancel even 1 day early.
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I had a customer who ported 6 lines from T-Mobile. When she called to get her account number, the rep told her she was still in contract. She had been having a lot of problems with them and so the rep changed her contract date to the day before so she wouldn't have any ETF's. I thought that was super nice.
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lilmissqt28 said:
I had a customer who ported 6 lines from T-Mobile. When she called to get her account number, the rep told her she was still in contract. She had been having a lot of problems with them and so the rep changed her contract date to the day before so she wouldn't have any ETF's. I thought that was super nice.
And super against policy! If that call was monitored, she's probably no longer a rep with T-Mobile, so don't count on getting THAT rep!
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I tried to get out of mine about 3 months early. I even said that I would pay the remaining months bills and they said NO, BUT they did offer me an extra 75 minutes a month for the remainder of my contract... 🙄
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That is what is maddening about this ridiculous system. 👿 All you do by not allowing something like that is ensure horrible word of mouth and a customer who will try every other provider before considering a return to their original.. ATT used to prorate the ETF I beleive.. and I think I heard VZW is going to start prorating.. but I could be wrong on that last point..
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i thought that you could port your number and it wouldnt cancel! Maybe im wrong!
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xyzpdq123456 said:
i thought that you could port your number and it wouldnt cancel! Maybe im wrong!
Yup! Porting your number automatically cancels your account with your old carrier...did you think both accounts stay open at the same time?
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I know that you are allowed a 30 trial period when you get a new phone. Not sure if this helps.
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You definitely cannot switch even 1 minute before your 2 year contract is up or else T-Mobile will hit you with the ETF. What you can do is have the Cingular sales rep activate you temporary numbers, and then in a week when your contract is up with T-Mobile, you can port your numbers over. Then this also gives you a week to tryout the Cingular service. You have 30 days to tryout Cingular without being penalized with ETF. Also if you cancel within the first 3 days you avoid having to pay activation fees as well.
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Whenever you port over a number, you automatically close out the old account, even if you are on a 30 day trial. You can't have a single number on two different carriers...it just doesn't work and doesn't make sense. I mean, unless you want to pay two phone bills 😛
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