Cingular rips off there customer
Why does Cingular rip off there customers? My mother in law was going to get Cingulars service for the first time. They said the V3 would be 149.99 and it would be the phone and battery, battery door and come in a Cingular box. I told her to let me order it for her, I used Lets Talk.com I got her the V3 and it came in a MOTO box it came with phone, battery, battery door, USB cable, leather case and MOTO phone tools cd. and it was FREE thats right FREE not after rebate but total cost to her was ZERO and the phone is Cingular branded with Cingular software I know I have used Medi Net to download some ring tones for her and it has the Cingular start up and shut down.
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Have you gotten the rebate yet? Careful cuz you might be the one getting ripped off.
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I can read.
And I can also read grammatical errors.
Easily noted in the topic of this thread.
Get a life, Stephen.
And I can also read grammatical errors.
Easily noted in the topic of this thread.
Get a life, Stephen.
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www.letstalk.com
what rebate? its FREE, did you not read the part about the total cost was ZERO 🙄
what rebate? its FREE, did you not read the part about the total cost was ZERO 🙄
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yeah but when the phone messes up trying going to letstalk.com and geting help. i know when people yell at me and they got there phone from some jinky place to save a buck i kinda wonder in my head "when did you become my problem"
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yea I would of given you 20.00 to take one out of my inventory. SUCKER 🤣
P.S. DO NOT bother us in store when you're $hitty razor does not work. I hate people getting stuff on line then not knowing how to use it and/or it does not work right. 30 day return in store is worth paying a little more now.
P.S. DO NOT bother us in store when you're $hitty razor does not work. I hate people getting stuff on line then not knowing how to use it and/or it does not work right. 30 day return in store is worth paying a little more now.
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On a further note, I'd be willing to bet that the '5688' in your name means that your birthdate is 5-6-1988.
Grow some pubes.
Grow some pubes.
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Many, MANY 3rd party retailers offer phones cheaper on new activations than on upgrades. They also usually have their own addendums to the contracts for services to support that price difference. Cingular doesn't have anything to do with lets talk so it's up to the consumer to read all the details.
Also, if your phone came in a moto box it's probably not a cingular branded device. It may have the cingular software on it, but it would've come in a cingular box otherwise. It still has the manufacturers warranty as well, but that's something else that has to be placed on the consumers hands instead of in Cingulars.
Also, if your phone came in a moto box it's probably not a cingular branded device. It may have the cingular software on it, but it would've come in a cingular box otherwise. It still has the manufacturers warranty as well, but that's something else that has to be placed on the consumers hands instead of in Cingulars.
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It's all about the fine print on the web, when buying phones.
Oh yeah, and Ralph, you are my hero.
Oh yeah, and Ralph, you are my hero.
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Awwwwwwww awwwwwww awwwwwwwwww
As your hero, I'll do my best to piss off everyone else.
As your hero, I'll do my best to piss off everyone else.
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dude, if you look at the lets talk you'll notice they sell everyones equipment dirt cheap. online retailers are all that way. low cost. i guess every carrier is ripping off their customers huh? you still have cingular service. talk all the sh@t you want, you still have cingular service. they we get paid reguardless. thanks for my paycheck! 😁
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Is this a brand new phone, or a refurb? Also, did you read the terms and conditions? I've heard horror stories about customers being suspended for non-payment and then being charged the full retail price of their beloved 'cheaper' RAZR..... 🙄
Make sure that you read AND understand the T&C's.
Make sure that you read AND understand the T&C's.
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I am not a first time buyer from them, Thats how I knew about them in the firts place. When I got Cingular two years ago for myself, I went through LetsTalk and never had a problem. Someone said you still pay Cingular for the service so we win, we is that what is all about? To win, means you beat someone. Is that what Cingular thinks. It beats is customer out of something. Since I do pay Cingular every month for my service I would think they would be the one to give me the best deal on a phone. 🙄
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stephen5688 said:
I am not a first time buyer from them, Thats how I knew about them in the firts place. When I got Cingular two years ago for myself, I went through LetsTalk and never had a problem. Someone said you still pay Cingular for the service so we win, we is that what is all about? To win, means you beat someone. Is that what Cingular thinks. It beats is customer out of something. Since I do pay Cingular every month for my service I would think they would be the one to give me the best deal on a phone. 🙄
"firts" ha ha! THAT is the funnies typo I've ever seen....oh scheisse, I just firted... 😳
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lefteyeiu2006 said:stephen5688 said:
I am not a first time buyer from them, Thats how I knew about them in the firts place. When I got Cingular two years ago for myself, I went through LetsTalk and never had a problem. Someone said you still pay Cingular for the service so we win, we is that what is all about? To win, means you beat someone. Is that what Cingular thinks. It beats is customer out of something. Since I do pay Cingular every month for my service I would think they would be the one to give me the best deal on a phone. 🙄
"firts" ha ha! THAT is the funnies typo I've ever seen....oh scheisse, I just firted... 😳
your my chick 👿
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Stephen-
To me it is pretty obvious how lets talk gets away with such cheap pricing and we charge more in the store. To you it may not be.
#1- Where do you think Lets talk.com is based? do you think they have to pay retail pricing for rent? Or do they have a large building in an industrial district where rent is cheaper/ft. Do they have to feild customer service? Do they have to pay multiple employees a decent wage to sell their products and service their customers or just an order filler to read things off of a screen and send it in the mail? Do they offer in store warrantees on their phones and accessories? Do they have to pay for merchandising for each of their stores? It costs a lot more to have a retail outlet than an online distribut...
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To me it is pretty obvious how lets talk gets away with such cheap pricing and we charge more in the store. To you it may not be.
#1- Where do you think Lets talk.com is based? do you think they have to pay retail pricing for rent? Or do they have a large building in an industrial district where rent is cheaper/ft. Do they have to feild customer service? Do they have to pay multiple employees a decent wage to sell their products and service their customers or just an order filler to read things off of a screen and send it in the mail? Do they offer in store warrantees on their phones and accessories? Do they have to pay for merchandising for each of their stores? It costs a lot more to have a retail outlet than an online distribut...
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Good point, but why would Cingular not include all the stuff like the case and cables and the cd that comes with the phone?
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Because they plan on making a much larger profit by selling those items in the stores. And as a rep, a large portion of my commission is from selling accessories. If they included everything with the phone I would be looking for a new job. The other thing is that sometimes when you buy a phone directly from the manufacturer they include the accessories. 2nd party distributors don't ususally include the accessories at the providers request.
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well also im sure the accessories arent the best out there like Superior branded accessories Cingy uses which include 1 yr warranties and so on, which costs a bit more but less customer complaints
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Of course it was free...
You got it from an agent, which will over you no support. Cingular has to charge something for the phones to support reps both in stores and through customer service. If you have a problem, you'll be calling Cingular and not the company you purchased it from, which lowers their cost because they don't have to deal with anything after they sell it.
I guarantee 100% if you come into a corp store, you'll be told to call customer service.
More on lets talk prices... They'll take a hit on the phones, because they make enough to cover the sale through commission. If you want to cancel early, you'll have two cancellation fees... the main one with Cingular and a secondary contract with Letstalk....
You got it from an agent, which will over you no support. Cingular has to charge something for the phones to support reps both in stores and through customer service. If you have a problem, you'll be calling Cingular and not the company you purchased it from, which lowers their cost because they don't have to deal with anything after they sell it.
I guarantee 100% if you come into a corp store, you'll be told to call customer service.
More on lets talk prices... They'll take a hit on the phones, because they make enough to cover the sale through commission. If you want to cancel early, you'll have two cancellation fees... the main one with Cingular and a secondary contract with Letstalk....
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well said, I love when people bash the company and they don't take the time to investigate why "Cingular" would do such a thing....
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Exactly, if we announced phones ahead of time, they'd bash Cingular for not meeting release dates...
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Do you think I would go in to a store for help? 🤣 I know more than they do. I was in one today, had two reps telling me that the reason they did not have the V3i was it was a 3G phone just like the Nokia 6126, so I dont think I would need any of that help. 🙄
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stephen5688 said:
Why does Cingular rip off there customers? My mother in law was going to get Cingulars service for the first time. They said the V3 would be 149.99 and it would be the phone and battery, battery door and come in a Cingular box. I told her to let me order it for her, I used Lets Talk.com I got her the V3 and it came in a MOTO box it came with phone, battery, battery door, USB cable, leather case and MOTO phone tools cd. and it was FREE thats right FREE not after rebate but total cost to her was ZERO and the phone is Cingular branded with Cingular software I know I have used Medi Net to download some ring tones for her and it has the Cingular start up and shut down.
Oh sure, Letstalk.com NE...
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Important Information Regarding Your Equipment Discount
Your price paid includes an Equipment Discount of $250 that has been provided to you by this Cingular authorized agent for activating a new non-substitute line of service with Cingular, and maintaining this new line of service with the selected rate plan in good standing for a minimum of 181 consecutive days.
By accepting this Equipment Discount, you agree that for a period of 181 days after your new line of service is activated, you
* will pay your balance due to Cingular each month
* will not disconnect this Cingular line of service
* will not transfer this equipment to another Cingular line of service
* will not port an existing phone number from another C...
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Your price paid includes an Equipment Discount of $250 that has been provided to you by this Cingular authorized agent for activating a new non-substitute line of service with Cingular, and maintaining this new line of service with the selected rate plan in good standing for a minimum of 181 consecutive days.
By accepting this Equipment Discount, you agree that for a period of 181 days after your new line of service is activated, you
* will pay your balance due to Cingular each month
* will not disconnect this Cingular line of service
* will not transfer this equipment to another Cingular line of service
* will not port an existing phone number from another C...
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You found what I had just told him earlier. I've seen customers get F&^%* without compassion because they don't read those T&C's.
I love these:
"By accepting this Equipment Discount, you agree that for a period of 181 days after your new line of service is activated, you
* will pay your balance due to Cingular each month
* will not disconnect this Cingular line of service"
If customer lets their phone get suspended for non-payment (which happens very frequently) Because you can tell the type of customer who does this. The typical cheapo who wants the "best deal" cuz he or she can barely pay their bill. Anyway, when this happens and they get charged the full retail price of the "free" phone they storm to their local cingular store......
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I love these:
"By accepting this Equipment Discount, you agree that for a period of 181 days after your new line of service is activated, you
* will pay your balance due to Cingular each month
* will not disconnect this Cingular line of service"
If customer lets their phone get suspended for non-payment (which happens very frequently) Because you can tell the type of customer who does this. The typical cheapo who wants the "best deal" cuz he or she can barely pay their bill. Anyway, when this happens and they get charged the full retail price of the "free" phone they storm to their local cingular store......
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This is the big one for me.
* will not change your Cingular service rate plan to a lower monthly service rate
They usually require you to sign up on a higher plan than what you want. You get it thinking "Oh, I'll just switch my plan to a lower one when I get it." Cingular lets you do that, but these online retailers don't. You make any changes to the "deal" they set you up on, and there's that $250 charge again.
At least it goes on their credit card instead of on their bill.
* will not change your Cingular service rate plan to a lower monthly service rate
They usually require you to sign up on a higher plan than what you want. You get it thinking "Oh, I'll just switch my plan to a lower one when I get it." Cingular lets you do that, but these online retailers don't. You make any changes to the "deal" they set you up on, and there's that $250 charge again.
At least it goes on their credit card instead of on their bill.
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wrong again 🙄 maybe you people should read up, so you dont seem so dumb, I sighed her up on a 39.99 plan.
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That is because cingular offers the 30 days where you can cancel without paying a cancellation fee. I work for an agent, and we had times where customers would walk in and get the razr for 100 dollars. They would then go home and cancel thier account and sell the phone as a new phone on Ebay.
Agents, as well as letstalk.com(which I guess would be an agent), pay for all the phones themselves. They pay a substantial admount for these phones and Cingular reimburses them after 6 months of service has been completed. Im thinking thats the admount of time where they make enough money off the customer not to care.
That is the way I explain things to the customers, and every single one has no problem giving me an imprint of thier credit card...
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Agents, as well as letstalk.com(which I guess would be an agent), pay for all the phones themselves. They pay a substantial admount for these phones and Cingular reimburses them after 6 months of service has been completed. Im thinking thats the admount of time where they make enough money off the customer not to care.
That is the way I explain things to the customers, and every single one has no problem giving me an imprint of thier credit card...
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If someone cancels within the 30 day trial and don't return the equipment they will be charged the ETF.
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And the agent doesnt see a penny of the ETF, they get screwed on the loss they take on the phone, hence the $250 contract with the customer.
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you are a dumb ass, you think that the the customer who doesnt like to pay to much is the cheap and cant pay their bill. Donald Trump will tell you himself that he is cheap and dont like to pay to much, think he cant pay his bill?
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Sir,
You should really learn to use grammer correctly. You aren't telling anyone anything they haven't heard 1000 times before. All I can do is laugh at you and your incompentence.
You should really learn to use grammer correctly. You aren't telling anyone anything they haven't heard 1000 times before. All I can do is laugh at you and your incompentence.
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WHO CARES THE KID GOT A RAZR....HE RIPPED HIMSELF OFF!!! CINGULAR WILL LOWER THE DAMN PRICE WHEN THESE DUMPS QUIT BUYING THE DAMN PHONES!!
THE PHONE SUCKS! IF PEOPLE START REALIZING THIS THEN WE WON'T HAVE TO LISTEN TO PEOPLE BITCH ABOUT PRICING BECAUSE THE RAZR WILL BE AS FORGOTTEN AS THE V400! That's all I have to say about this stupid argument. 🤣
THE PHONE SUCKS! IF PEOPLE START REALIZING THIS THEN WE WON'T HAVE TO LISTEN TO PEOPLE BITCH ABOUT PRICING BECAUSE THE RAZR WILL BE AS FORGOTTEN AS THE V400! That's all I have to say about this stupid argument. 🤣
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Sure is around two years old.
A thought it was a little under two years. It might be a little over though.
Either way. Lol.
A thought it was a little under two years. It might be a little over though.
Either way. Lol.
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I am not a kid, and if you had read the first post you would know that the phone was not for me.
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its called capitalism dude every business in in th ebuisness to make a profit. did you fail economics? 👿
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i know that but how do we know he is younger than a freshamn in high school
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That corporate reps will see in their stores, complaining about how Cingular screwed him over, because let's talk didn;t give him a rebate, or he didn't like the phone so he went to return it to a cingular store and they told him he couldn't. Sheesh....I see it time and time again.... 🙄 🙄 🙄
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First of all, let me tell you, which everyone else here already knows, you have no idea on how this business works. Zero.
Authorized Dealers, such as your LetsTalk.com, are not owned by corporate stores, and buy their products from the corporate warehouses to sell at their stores/online sites.
Authorized Dealers can sell the phones at any price they like, because they have already paid Cingular, Verizon, T-Mobile, etc. for it. Your Razr was "free" because Cingular pays LetsTalk.com for each activation they do. And believe me, the amount of money Cingular pays them covers the cost of the phone and still puts a pretty penny in LetsTalk.com's wallet.
So authorized dealers have to run these types of deals to attract customers away from ...
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Authorized Dealers, such as your LetsTalk.com, are not owned by corporate stores, and buy their products from the corporate warehouses to sell at their stores/online sites.
Authorized Dealers can sell the phones at any price they like, because they have already paid Cingular, Verizon, T-Mobile, etc. for it. Your Razr was "free" because Cingular pays LetsTalk.com for each activation they do. And believe me, the amount of money Cingular pays them covers the cost of the phone and still puts a pretty penny in LetsTalk.com's wallet.
So authorized dealers have to run these types of deals to attract customers away from ...
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HA, you people are too funny! Tell me, when half of you wake up, do you make it a point to talk crap about one another on a website? I mean, do you actually feel better about yourselves once you degrade someone for not knowing information? Hey, if it keeps you happy then I guess it's therapeutic. Next thing you know, some idiot is going to make a comment on the fact I can't spell right either, cause I've noticed that's how people are. Degrade one another until you fell better about yourselves...ahhh, America. Lovely isn't it.
And why are you guys complaining that they're screwing you over? I usually thought that if you didn't like the way you were treated within a company, you'd leave it. Right? If Cingular rips you off so much, just canc...
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And why are you guys complaining that they're screwing you over? I usually thought that if you didn't like the way you were treated within a company, you'd leave it. Right? If Cingular rips you off so much, just canc...
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Ha, calm down. I was simply enlightening him on how the business worked. Plus the fact he is downing the corporate side simply because he just doesn't know.
So lickity, maybe it is you who could use the Prozac. Sweet little tangent. 😎
So lickity, maybe it is you who could use the Prozac. Sweet little tangent. 😎
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lets talk sent her a 3rd party packaged item. sure its a razr but the 3rd party packaging, not paying employees comission, and not having the same fees to pay out like cingular does allows them to lower the price on the phone.
however i've learned my lesson from wirelfy. read their terms and conditions. because i had to stay with the same plan for 6 months, i signed a 2 year agreement with cingular and a 1 year agreement with them. so if i canceled which i did. i had to pay 2 etf's. it was horrible i had to take legal action against them to not pay the etf to them. there's more but just to much to type about while im at work.
also some of those phones sent by these vendors cingular wont cover or insure.
however i've learned my lesson from wirelfy. read their terms and conditions. because i had to stay with the same plan for 6 months, i signed a 2 year agreement with cingular and a 1 year agreement with them. so if i canceled which i did. i had to pay 2 etf's. it was horrible i had to take legal action against them to not pay the etf to them. there's more but just to much to type about while im at work.
also some of those phones sent by these vendors cingular wont cover or insure.
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I never said that I would need to go in to a corp. store for anything, nor did I say that I thought Cingular would cover the phone if something happend to it, all I said is , why cant Cingular sell the phone as cheap. They have a web site to. I also said that when you buy from LetsTalk you get everything that MOTO put in the package not like when you buy from Cingular and pay to much and get less. What up with all this talk about you have to pay your bill for six months. No ****, If you buy from Cingular do you not sill have to pay your bill.
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stephen5688 said:
I never said that I would need to go in to a corp. store for anything, nor did I say that I thought Cingular would cover the phone if something happend to it, all I said is , why cant Cingular sell the phone as cheap. They have a web site to. I also said that when you buy from LetsTalk you get everything that MOTO put in the package not like when you buy from Cingular and pay to much and get less. What up with all this talk about you have to pay your bill for six months. No ****, If you buy from Cingular do you not sill have to pay your bill.
dude you dont understand its politics. corp and indirects have a higher cost. so therefor they can only lower the cost so much. the peopl in our teles...
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Thats cool we all need to make a buck. I just get mad when everone on here goes of on someone who buys from someone other than them, they act like its wrong to try to a buck. 🙄
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I understand. I buy crap online all the time knowing that I could probably get it locally but it is usually a convenience thing I am pretty busy with school and work and I hate shopping in stores.
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to most of us. saving the bucks isnt why we get mad.
its the attitude of the customer that just got the "great deal" bashing the stores because we cant match the price.
its the attitude of the customer that just got the "great deal" bashing the stores because we cant match the price.
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I always take advantage of a deal 😁 . It was by far cheaper to go thru Letstalk for our new family plan than thru Cingular. We all got the phones we wanted free. Not free after rebate, just free. Plus we have addition rebates on two of them that I can claim thru Letstalk after having the service 3 months...but even if I never receive that money it was all still FREE. The phones were all brand new in the box, branded "Cingular",NOT factory seconds, refurbs, etc. In other words, it was exactly the same as getting them from a Cingular store. The phones came with the wrong area code so I called Cingular CS direct and they issued us all new phone numbers. We never buy phone insurance so I don't expect Cingular to ever do anything for me except p...
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Stephen I hope nothing goes wrong with your precious free phone. Because if it does cingular cant do anything to help you. Also I really hope for your sake that you don't want to cancel your service ever. Because if you do not only is cingular going to charge you 200 but the indirect will charge you as much as 400 for them taking the hit on your free phone. Way to go buy the worst phone on a gamble you are very smart for finding this great deal. Don't go to a corporate store to complain in a few months. 😎
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