Help with Cingular Seeing my phone as UMTS!!!!
Hi all,
I am new to cingular -- and just purchased a HTC Tytn - 3G PDA phone. This is being used by other Cingular users in my area (NYC) on the UMTS network without a probelm. My issue -- when I am home (non-UMTS) I ger GPRS connections without a problem. Once I get in the city -- the "U" pops up and I cannot connect for email, etc (only can use the phone).
When opened my account--I bought a free phone (Samsung PTT)....non UMTS and placed that SIM in the Tytn.
After speaking with various Cingular reps the issue is:
- Their System is not seeing the phone as a UTMS phone and will not allow it to access the 3G network.
- Other users who have the Tytn have "UMTS Compatible" noted as a feature on their account.
- The reps bas...
(continues)
I am new to cingular -- and just purchased a HTC Tytn - 3G PDA phone. This is being used by other Cingular users in my area (NYC) on the UMTS network without a probelm. My issue -- when I am home (non-UMTS) I ger GPRS connections without a problem. Once I get in the city -- the "U" pops up and I cannot connect for email, etc (only can use the phone).
When opened my account--I bought a free phone (Samsung PTT)....non UMTS and placed that SIM in the Tytn.
After speaking with various Cingular reps the issue is:
- Their System is not seeing the phone as a UTMS phone and will not allow it to access the 3G network.
- Other users who have the Tytn have "UMTS Compatible" noted as a feature on their account.
- The reps bas...
(continues)
...
Chances are it won't work because you don;t have a 3G SIM card. You should probably be able to go down to a store and purchase one and it should work just fine afterwards.
...
