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Phone Warranty Issue...

mcardente

Jun 26, 2006, 9:32 AM
OK This really pisses me off... 👿
I currently have a SE 710a that I absolutely LOVE. Best phone ever!!! or was! For some reason the phone will NOT dial out nor receive calls or send or receive text. Everything else works... I called Cingular and they said my warranty expired non-sense! I purchased a phone last Jan. that broke 3-4 months later, Cingular replaced it w/ a 710a (refurbished) and then something went wrong w that phone. Once again cingular replaced my phone w another refurbished 710a. Now this phone is broke and they said they won't replace it b/c my warranty is up on the 1st initial phone I purchased. I feel like I shouldn't have to purchase a good phone every year... Is there ANYTHING out there i can do??? They said th...
(continues)
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KrazyJoe

Jun 26, 2006, 10:56 AM
The warrenty is from the point of purchase, not when you receive a new phone. So, unfortunately, if you first purchased the phone in January of last year, they're right. You're SOL.
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mcardente

Jun 26, 2006, 11:02 AM
You would think there is something that can be done tho... I can't be spending 350-400 on a phone every year. Do you think if i call SE that they might be able to do something?
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mes3010

Jun 28, 2006, 4:04 PM
Yes I would try that call Sony at 866-766-9374. Good luck!
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