Cingular Wireless Reports Strong First-Quarter 2006 Results
- Best-ever overall churn of 1.9 percent
ATLANTA, April 19 /PRNewswire/ -- Cingular Wireless LLC, which is a joint venture between AT&T Inc. (NYSE: T) and BellSouth Corporation (NYSE: BLS), today reported strong first-quarter results driven by its best-ever postpaid and overall churn, solid net and gross customer additions, continued progress on merger initiatives, growth of data ARPU, and sales to enterprise customers.
For the quarter, the nation's largest wireless provider reported overall monthly subscriber churn of 1.9 percent, its lowest ever. This represents an improvement of 30 basis points over the year-ago first quarter and a sequential improvement of 20 basis points...
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- In the first quarter of 2006, Cingular's revenues were $9.0 billion, an
improvement of 9.1 percent over revenue for the year-ago first quarter
and 1.5 percent versus the fourth quarter of 2005.
- Average revenue per user (ARPU) in the first quarter of 2006 was
$48.48, which was down 2.3 percent from the year-ago first quarter
(when ARPU declined 3.3 percent year over year) and down 0.8 percent
versus the fourth quarter of 2005. Impacts on ARPU primarily reflect
an increase in the number of wholesale customers in Cingular's base.
These impacts were largely offset by a continued increase in data ARPU.
- ARPU from data services continued its strong growth in the firs...
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what was your take?
the call is very upbeat though, too bad i didnt write anything down...
all i can say is, WOW!
nextel18 said:
well, that is obvious but many carriers, but verizon rely heavily on their prepaid business becuase it is still revenue but at less expenses than postpaid.
And that was my only point to begin with cingular is relying on Gophone to much, and verizon doesn't need to
at $5-15 arpu for their gophone isnt a big deal especially at lower expenses.
ArmySF said:
But prepaid does not provide as steady stream of income and postpaid is my point, and they are relying to heavily on Gophone
I would disagree with that.Pre pid people tend to bemore consistent with their money.Post paid accounts since are generated an invoice each month can carry over previous charges past due balances etc..., while pre paid as soon as they run out of money run out of service, so they keep paying to keep their service on.
I woulsdn't depend on strictly them, but they are very good source of revenue.
you were right on the overall churn but you were off on the net adds.
we were probably all wrong on everything.. they did well and suprised everyone.
I'm still very happy for the results since the Q1 is the slowest quarter of the yr.
those glitches didnt seem to have any problem with this 1st quarter, and it looks like the marketing campaign with the best network seems to be working.
can this continue? time will only tell.
MistaBlue1914 said:
With all the billions of dollars Cingular is making you would think that they would pay the customer service reps "the front and strongest line" more money instead of trying to bit$h feed us with a petty 2.5% pay increase....
Maybe I don't understand the news article correctly, but this is the first time Cingular has ever shown a profit. Also, why complain about your pay? You accepted the pay when you applied and got the job. I wouldn't pay the customer service reps for Cingular crap because you do a crappy job in general. Why reward that? 😢
I have been EXTREMELY pleased overall with customer care's job as of late. I call in to customer service about 10 times a day for customers, and I must say it has improved drastically. I say good job to all CSRs and I would petition for a pay increase to all of you in a heartbeat.
Keep up the good work.
AshDizzle said:
Take that back. I'm not even kidding. Take it the f*** back or else.
I have been EXTREMELY pleased overall with customer care's job as of late. I call in to customer service about 10 times a day for customers, and I must say it has improved drastically. I say good job to all CSRs and I would petition for a pay increase to all of you in a heartbeat.
Keep up the good work.
I can't take it back, but will say that sometimes one or two bad customer service reps will make the whole company look like crap. I left Cingular for other reasons. I had awful customer service reps and I had good customer service reps - just depends on who you get and what kind of mood thay are in.
Plus, Cin...
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Billions?
You might want to re-read that news release.
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