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WTF

stephen5688

Mar 9, 2006, 7:01 PM
I have just called Cingluar 5 times and I hang up when this rude girl answers the phone and I call back but every time I get the same person. How the hell is this possible?
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6037

Mar 9, 2006, 7:16 PM
maybe you should stop hanging up on her...then she wouldnt be so rude.
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stephen5688

Mar 9, 2006, 7:21 PM
I hung up because she was rude 🙄
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anotherorangerep

Mar 9, 2006, 8:12 PM
Your in the repeat call que now. Eventually a AM is going to call you to tell you to stop calling in. The repeat call que speaks to the same customers multiple times a day
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stephen5688

Mar 9, 2006, 9:49 PM
And if that happens, I will tell them if they would do a better job I would not have to call in so much. I have only been with Cingular three months and they have messed up so much that they have given me $200.00 credits so far. I don't want anymore damn credits, I just want they to stop screwing up all the time. I can afford to pay my bill. Also it would be nice to be able to get a white person when I call in. No offense but I am from the south and I have a hard time understanding anyone else.
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colione112

Mar 9, 2006, 10:50 PM
whats the reason they are screwing up?
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z34007

Mar 10, 2006, 1:11 AM
You can only understand white people????? It must be very annoying for you to watch television with all of those non-southern people talking that you cant understand.
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mamosley

Mar 10, 2006, 1:21 PM
In other words you want a redneck when you call in. Cingular has a call center in birmingham. Maybe the person really wasnt rude, just to your determination they werent white so you hung up. prick.
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6037

Mar 9, 2006, 9:57 PM
stephen5688 said:
I hung up because she was rude 🙄


Did you hang up because she was rude or because she wasnt white?

Im from the south too and i have a perfectly simple time understanding non-white people, maybe you should have gone to school.
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stephen5688

Mar 9, 2006, 10:12 PM
Because she was rude, I didn't say that she was not white, did I? I have a college degree. Thank you. And before you try to play the race card, I don't have anything against blacks, I just don't like talking to anyone who's first language is not English.
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6037

Mar 9, 2006, 10:44 PM
stephen5688 said:
Because she was rude, I didn't say that she was not white, did I? I have a college degree. Thank you. And before you try to play the race card, I don't have anything against blacks, I just don't like talking to anyone who's first language is not English.


I didnt say you had a problems with blacks, i said you didnt like talking to anyone who wasnt white, which you just confirmed.
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z34007

Mar 10, 2006, 1:14 AM
What an idiot (stephen568😎.
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alejandro

Mar 9, 2006, 8:21 PM
I guess that would make you rude too.
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elisjourney

Mar 9, 2006, 8:59 PM
That's pretty weird considering how many call centers Cingular has across the country. FWIW though I do the same thing pretty much when I need assistance with my personal Cingular account -- I hang up until I get a Caucasian which sometimes takes a little while. 😉
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stephen5688

Mar 9, 2006, 9:39 PM
I know what you mean. 🙂
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Icyhot

Mar 10, 2006, 12:27 AM
For you and stephen to openly confess you are discrimanatory pretty much sums up the type of people you are. And I would be highly surprised to see any help thrown your way on this forum. Ya'll are sad (can you tell I am from the South)
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elisjourney

Mar 10, 2006, 7:44 AM
I do not come on this forum for assistance so I would never have any need of your help anyway. I come here to see what the latest scoop/rumors are regarding the cellular phone industry.

By the way, it is "y'all" not "ya'll". 🙄
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Icyhot

Mar 10, 2006, 11:17 AM
Take you phone, type something in predictive text. Type the word y'all or type the word ya'll. And see which one it will spell. Don't ever try to correct me. You are a classless individual, and I feel sorry for you.
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joeyramone30

Mar 10, 2006, 1:10 PM
Icyhot said:
Take you phone, type something in predictive text. Type the word y'all or type the word ya'll. And see which one it will spell. Don't ever try to correct me. You are a classless individual, and I feel sorry for you.



I am sorry you are incorrect it is y'all - someone added the wrong spelling in your predictive text dictionary.
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Icyhot

Mar 10, 2006, 1:15 PM
I really could care less to be honest. It's trivial in my opinion. The whole point is their racism and discrimination, and their blatant openess about it. It really is sad.
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eric Lin

Mar 10, 2006, 12:56 AM
if you are referring to non caucasian americans, it makes me sad to see how far the civil rights movement has not progressed. if you are referring to non caucasian foreign call center workers, it makes me sad to know how few americans leave our shores. they would soon discover there are capable people all over the world. the only thing that bothers me about getting a foreign call center worker is the awful english names they choose. dude, just tell me your real name is annup or shrish, that's fine with me. i feel so weird calling some indian dude ted. it feels so patronizing
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sowhatsowhat10

Mar 10, 2006, 10:26 AM
this is so true. i have a frien that has a girlfriend thats in the IT field and she HATES to call DELL for anything. she's gotten so mad one time she told an indian lady name susan 🙄 her name was JENNY ALUPOPPOP. 🤣 is was funny stuff.
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z34007

Mar 10, 2006, 1:15 AM
Another idiot
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Icyhot

Mar 10, 2006, 2:38 AM
Agreed. I hope their pc doesn't ever have problems that require them to call tech support and they get somone in India perhaps. If they only want to talk to someone that English is their first language, then they may be redialing for quite sometime 🙂

On another note, perhaps stephan would like to tell us exactly what the first language of African American people is, if its not English. Perhaps he assumes it is Russian 🙂
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elisjourney

Mar 10, 2006, 10:21 AM
Perhaps it is Ebonics. 😁
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jcoberg10

Mar 11, 2006, 2:07 PM
have you ever heard someone from africa speak maybe you should leave your cave some time it's not english!!!
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Icyhot

Mar 11, 2006, 3:10 PM
Ok Spanky, I came out of my cave to ask how many times you've called Cingular customer service and talked to someone on the continent of Africa.
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jcoberg10

Mar 11, 2006, 3:43 PM
you said the first language of african american people i didn't say anything about cingular customer care.
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Icyhot

Mar 11, 2006, 4:08 PM
You're correct. I said African American. Not AFRICAN. Can you not read and comprehend? Is English not YOUR first language??
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jcoberg10

Mar 11, 2006, 4:56 PM
do you not know what the word first means??
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Icyhot

Mar 11, 2006, 5:00 PM
No. Tell me please
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hemobile

Mar 10, 2006, 2:40 PM
ok for everyone who has posted for this thread.. I have to agree/diagree with you ALL and with stephen.. I AM IN no way racist. however.. I do not care if you are from russia or from korea.. indian or german.. if I CANT UNDERSTAND YOU i will hang up. i dont care how capable you are. IM NOT LISTENING TO MUMBLING AND CROSSED WORDS.. this is a free country yes. I think these call centers need to choose people with better speaking skills..
thats my 2 cents.
😕
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jcoberg10

Mar 11, 2006, 2:14 PM
I think stephan has a good point...BUT!!!... He went about it the wrong way america is selling all of these jobs that could be taking the homeless off the streets to teh nations far away from home. they may be completely qualified to do the job may be even better but when it comes to speaking the english language they are very distored and unclear, whether because of accent or just a small vocabulary of english words i you surveyed you would find that the majority of people would rather speak to someone whoms first language is english and has very little accent it can even be difficult to talk to a british (white) person because of their accent or try scottish (white) person. What about canadian (white) what about new yorker or bostoninia...
(continues)
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z34007

Mar 11, 2006, 9:02 PM
It may have been considered racism because Stephan decided to complain that he was not talking to a white person, not because of anyone's ignorance. Had he chosen his words better, and focused on a preference for a lack of accent, this whole string would have been much shorter.
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stephen5688

Mar 12, 2006, 12:43 AM
Somw how we got off point. I was mad that the peson I talked to was rude and she was a white person. I hung up and called back and got the same person five times. But I did say that I dont like talking to sommeone who dont speak Enlish very well.
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