In need of some help.
I have a very nice customer who purchased a Treo 650 from me. He is a lawyer and people are emailing him constantly. He purchased this device under the impression it would open and read PDF files. He states that in the manual it says it will work. Unfortunatly it doesnt. He along with multiple co-workers of his get an error whenever opening up a PDF file via VersaMail. I logged onto palms website and there was a post saying that users would have to convert the "Native PDF" file, into one the Treo would support. This post was made in 2004 though so Im not sure if they fixed this. Has anyone heard anything like this? Any help?
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PDF
(Adobe Reader) PDF files are a bit of a complicated story. On your desktop computer, you must run native PDF files through the Adobe Reader for Palm OS application, which converts them into a format readable on the handheld version of Adobe Reader. The version you read on your Treo 650 smartphone is not native PDF. Visit the home of Adobe Reader for Palm OS for more information.
If you receive a PDF file that has been converted to the handheld-readble format (i.e. if the sender ran the PDF file through the Adobe Reader for Palm OS converter on their desktop computer), you should be able to read it on your smartphone with Adobe Reader for Palm OS.
At the time of writing, Adobe Reader for Palm OS does not let you open native PDF ...
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(Adobe Reader) PDF files are a bit of a complicated story. On your desktop computer, you must run native PDF files through the Adobe Reader for Palm OS application, which converts them into a format readable on the handheld version of Adobe Reader. The version you read on your Treo 650 smartphone is not native PDF. Visit the home of Adobe Reader for Palm OS for more information.
If you receive a PDF file that has been converted to the handheld-readble format (i.e. if the sender ran the PDF file through the Adobe Reader for Palm OS converter on their desktop computer), you should be able to read it on your smartphone with Adobe Reader for Palm OS.
At the time of writing, Adobe Reader for Palm OS does not let you open native PDF ...
(continues)
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oops, sorry, that quote was from the Palm website:
http://kb.palmone.com/SRVS/CGI-BIN/WEBCGI.EXE?New,kb ... »
http://kb.palmone.com/SRVS/CGI-BIN/WEBCGI.EXE?New,kb ... »
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It's just like on a desktop PC...in order to open a file on the handheld, there has to be an application on the handheld which will open it. Even if the user has Adobe Reader on his handheld, that won't do it because it requires PDF files to be first 'converted' for use on the handheld with the desktop Adobe Reader application.
The newest version of Documents To Go (version 😎 has support for 'native' PDF files, that is, it is supposed to be able to open PDF files in their 'native' pdf format without first having to be converted. I haven't tried it out yet...haven't been willing to drop another $30 to upgrade just for that.
That is what I was told on palm's forum. I think this way would be easier for the user so that each sender doesn...
(continues)
The newest version of Documents To Go (version 😎 has support for 'native' PDF files, that is, it is supposed to be able to open PDF files in their 'native' pdf format without first having to be converted. I haven't tried it out yet...haven't been willing to drop another $30 to upgrade just for that.
That is what I was told on palm's forum. I think this way would be easier for the user so that each sender doesn...
(continues)
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