STATIC is what it is!!!!!!!!!
Someone on here had the nerve to tell me once that it's not static I'm hearing when I talk on a cingular phone hmmmmmmm...... For that person and they know who they are, Consumer reports just did the largest cell phone survey to date with more than 50,000 people responding it's in the 1/06 issue. Cingular rated last in almost every city in the country and in another article they clearly state " Static is a widespread problem" now I guess I'm not the only one who knows what that terrible staticy sound is when you use cingular. By the way Verizon was the #1 provider in every city but Chicago where they came in almost tied with U.S. cellular. Test was conducted in Sept. 2005 post merger!!! 🤣 🤣 🤣
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Hmmmm, I'm moving to Chicago in a few months and wanted to go ahead and get new phone service. I had been thinking about one of the Cingular free RAZR deals, but this has me worried. How's T-Mobile there? Sprint?
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T-mobile is really good, Verizon is still better here. Let me tell you though I don't know how much you travel but U.S. cellular here is as good as verizon. My choices in order would be #1 Verizon #2 U.S. Cellular #3 T-mobile. U.S. Cellular is mainly just a local provider. Cingular is terrible here tons of dropped calls and nothing but static
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Wow, that really shoots down my Cingular plan! Thanks for your quick response, though. I'll probably be travelling about once a month on average. I'd go with T-Mobile (as I like their rates and phones and my girlfriend likes them for their magenta RAZR), but at least some of my travel may be to small towns.
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I live in Chicago, I had T-mobile, and Cingular. I had horrible service with both. I swtiched to U.S. Cellular and have has no problems. T-mobile I kept getting static and dropped calls. And my phone was replaced 3 times. Cingular nothing but static and sometime I get system is busy when I try to call someone. It was awful. I have a friend who switched to Cingular from Verizon and got the new razr phone. He loves the phone but hates the service only static. He stuck for 2 years. I will say T-mobile was far worse then Cingular however. If you feel the need to get the free Cingular Razr it may make a lovely paper weight but thats all its good for, at least in Chicago.
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Wow, that really shoots down my Cingular plan! Thanks for your quick response, though. I'll probably be travelling about once a month on average. I'd go with T-Mobile (as I like their rates and phones and my girlfriend likes them for their magenta RAZR), but at least some of my travel may be to small towns and I'm not sure how T-Mobile does outside of Chi, NY, and a few other large cities.
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You will be happy with T-mobile here good service overall, and yes the magenta razr is cool for chicks!
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Thanks for the advice. Should I not consider Sprint? In other places, I've found that I can't always get a Sprint signal, but when I do, it's quite clear.
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Sprint here in the the city is nothing but dropped calls like cingular, granted when you do get a signal here with sprint there is no doubt the audio is crystal clear only problem is getting a signal! Your much better off with t-mobile here
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Okay, that fits my experience with Sprint in other places, so thanks again. I'll definitely check out T-Mobile.
BTW, I can't wait to move to Chicago. What a great city!
BTW, I can't wait to move to Chicago. What a great city!
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WOW!!!!!!!!!! what a way 2 push t-mobile.
are we carrier egnostic? 🙄
are we carrier egnostic? 🙄
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No they just work here plain and simple!!! If cingular actually worked I would recommend them too but they don't
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bluespark said:
Wow, that really shoots down my Cingular plan! Thanks for your quick response, though. I'll probably be travelling about once a month on average. I'd go with T-Mobile (as I like their rates and phones and my girlfriend likes them for their magenta RAZR), but at least some of my travel may be to small towns and I'm not sure how T-Mobile does outside of Chi, NY, and a few other large cities.
You can try a coverage check for those smaller cities you will be traveling to on T-Mobile's site. http://www.t-mobile.com/coverage/?class=cover age The only faults I've heard about it is that people get coverage in places where the map says there is none.
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they are terrible don't waste your time! Also they have probably the worst customer service in the business.. Thats why whenever you go into a sprint store here in chicago they have a security guard standing by the service and repair section.. 🤣 🤣 No other cell carrier here has that that should tell you something!!! 🤣
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😕 Funny neither mine nor my customers has those issues in CHICAGO. I wonder if you work for VZW.
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I thought It was my phone. I get a lot of static to. I say 1 out of every 10 calls....so it is not a HUGE problem, but none the less annoying. I will place my call and as soon as it iniates it is soooo staticy. I can barlery here the person on the other end. When I hang up and call back it is fine.
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ant1171984 said:
I thought It was my phone. I get a lot of static to. I say 1 out of every 10 calls....so it is not a HUGE problem, but none the less annoying. I will place my call and as soon as it iniates it is soooo staticy. I can barlery here the person on the other end. When I hang up and call back it is fine.
Anytime you're not sure if a problem is with your phone or with the network, the best test is to put your sim in another Cingular phone or an unlocked phone to test.
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Static is impossible with a GSM phone, UNLESS it is a manufacturer problem with the earpiece speaker of the phone itself. GSM is 100% digital. if there were a conenction problem, you would hear dead spots, but not static.
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So myself and the other 50,000 plus people are all wrong and your right? I DONT THINK SO!!!
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maverick96 said:
So myself and the other 50,000 plus people are all wrong and your right? I DONT THINK SO!!!
yes
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i just read the synopsis of the article and here are some points you are omitting:
the 50,000 number was the TOTAL number of people surveyed among ALL carriers in ONLY 18 metro areas.
And the static was never mentioned specifically to Cingular, it was made as a blanket statement as one of the top reported complaints from the group of carriers.
it also noted that more than half of the Cingular customers who participated in the survey were former AWS customers, and customers who kept their old AWS phones were far less satisfied with their service than those who bought new Cingular phones.
the 50,000 number was the TOTAL number of people surveyed among ALL carriers in ONLY 18 metro areas.
And the static was never mentioned specifically to Cingular, it was made as a blanket statement as one of the top reported complaints from the group of carriers.
it also noted that more than half of the Cingular customers who participated in the survey were former AWS customers, and customers who kept their old AWS phones were far less satisfied with their service than those who bought new Cingular phones.
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jinx7676 said:
it also noted that more than half of the Cingular customers who participated in the survey were former AWS customers, and customers who kept their old AWS phones were far less satisfied with their service than those who bought new Cingular phones.
That's a good point. But considerin' that ATTW had nearly as many customers as Cingular when the merger happened, wouldn't it stand ta reason that 'bout half of the 'Cingular' customers surveyed would be former ATTW customers?
It'd be hard for Consumer Reports ta get around that.
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Cingular was number two in the country when the merger hit...AT&T had sever million less than cingular.
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RX240 said:
Cingular was number two in the country when the merger hit...AT&T had sever million less than cingular.
It was pretty close though.. I think Cingular had 25 million customers an' change at the time o' the merger, an' ATTW had 21 million an' change.
That's somethin' like 45% ATT customers fo' the combined company, post-merger.. pretty darn close to half.
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SystemShock said:RX240 said:
Cingular was number two in the country when the merger hit...AT&T had sever million less than cingular.
It was pretty close though.. I think Cingular had 25 million customers an' change at the time o' the merger, an' ATTW had 21 million an' change.
That's somethin' like 45% ATT customers fo' the combined company, post-merger.. pretty darn close to half.
You're not considering the large amount of people who have migrated from AT&T to Cingular since the merger (which I remind you was over a year ago). I myself am one of them, and have four lines. I know several others who have made the switch too. I see that percentage of AT&T customers bein...
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If you got the stats, pls share.
I'm sure there's still a lotta people on ATT, be interestin' to see 'xactly how many.
I'm sure there's still a lotta people on ATT, be interestin' to see 'xactly how many.
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SystemShock said:
If you got the stats, pls share.
I'm sure there's still a lotta people on ATT, be interestin' to see 'xactly how many.
Another thing to understand is that most of AT&T subscribers were (and still are) TDMA customers with analog support. As I've told you before, AT&T's GSM wasn't that popular because they never finished their network overlay of GSM.
I assure you that most former AT&T GSM customers have made the switch because AT&T's GSM wasn't that extensive, and they can't take advantage of the entire Cingular GSM network without migrating. On the other hand, AT&T's TDMA network was probably the most expansive cellular network the US has ever seen, so there are definitely going to ...
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Yeah, but thing is, the old ATTW price plans were pretty unbeatable price/value-wise, weren't they?
Strong economic incentive NOT to switch, or so i hear.
Strong economic incentive NOT to switch, or so i hear.
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SystemShock said:
Yeah, but thing is, the old ATTW price plans were pretty unbeatable price/value-wise, weren't they?
Strong economic incentive NOT to switch, or so i hear.
As far as GSM price plans went, yes their plans were unbeatable. The reason? Because they didn't and still don't have a very large GSM network. If just the AT&T GSM network isn't cutting it for you, then you're going to either have to migrate, bite the bullet, or leave. A lot of customers have chosen to migrate. A lot of customers have chosen to leave. Not many are holding out with AT&T GSM.
Which brings another good point. The combination of the unbeatable prices and sub-par network that AT&T customers are used to give them...
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RUFF1415 said:
That, I believe, is some explanation of the steady churn. Otherwise, I really do see it going down. Cingular has improved in so many ways since the mege. It's just the unappreciative AT&T customers holding them back.
Yeah.. but i think Cingular's churn actually went UP a little bit last quarter. Worrying sign or short-term hiccup? Guess we'll know soon enough.
Point heard on the ATT customers but I find it kinda hard to feel sorry for Cingular on that one. Certainly the top Cingular execs musta seen some o' that comin', an' could've predicted what the big price increases (relative to ATT prices) would do to their ATT base. Otherwise, they'd be clowns.
In any case, by this time next ye...
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Well actually it was to 2.7% during the quarter immediately preceeding the merge. Then from Q4 of 2004 through Q2 it remained at 2.2% which is a major drop. Last quarter it rised to 2.3%, but that quarter wasn't a particularly pretty one for Cingular in general. I don't see a repeat of last quarter happening again. I do blame much of the failure that last quarter was on their lack of marketing.
On the subject of the executives foreseeing what would happen to the AT&T customer base, their wasn't much they could do about it. I'm sure they knew it was coming, but after spending $41 billion to purchase a company, you can't easily lower your prices to match those of a company that was going under. You have to make a profit to keep the bu...
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On the subject of the executives foreseeing what would happen to the AT&T customer base, their wasn't much they could do about it. I'm sure they knew it was coming, but after spending $41 billion to purchase a company, you can't easily lower your prices to match those of a company that was going under. You have to make a profit to keep the bu...
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Yeah, but Cingular COULD get a lot of those ATT TDMA guys to switch if they wanted to badly enough tho'.
Simply offer a great deal, like allowin' them to go to a Cingular GSM plan fo' the same price as their ATT TDMA plan for ONE year. At the end of the year, give 'em the option to go back to ATT TDMA at the price they was payin', or to switch to Cingular GSM an' pay at the normal GSM rate. A 'No risk trial offer', as it were.
If Cing's GSM really is 'all that', a significant number of the 'holdouts' will gladly pay a bit mo' for the better network an' will switch. After all, that's a big part o' why Verizon routinely clobbers T-Mobile in net adds, right? The better network is worth it.
Simply offer a great deal, like allowin' them to go to a Cingular GSM plan fo' the same price as their ATT TDMA plan for ONE year. At the end of the year, give 'em the option to go back to ATT TDMA at the price they was payin', or to switch to Cingular GSM an' pay at the normal GSM rate. A 'No risk trial offer', as it were.
If Cing's GSM really is 'all that', a significant number of the 'holdouts' will gladly pay a bit mo' for the better network an' will switch. After all, that's a big part o' why Verizon routinely clobbers T-Mobile in net adds, right? The better network is worth it.
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With the TDMA plans, the issue was never pice, it was coverage. TDMA plan prices are actually higher than current GSM offerings, but like I said, that's because the TDMA coverage cannot be beat. TDMA customers are not going to be enticed off of their plans by lower prices, unless the price is FREE. You're right, they'll pay the higher price for more coverage (on TDMA).
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RUFF1415 said:
TDMA customers are not going to be enticed off of their plans by lower prices, unless the price is FREE.
I find that kind of hard to believe, considerin' the low call capacity/lower reliability of the old TDMA network. There's gotta be some price at which they'd switch. Maybe its lower than Cingular's willing to offer?
Thanks fo' the correction on the ATT TDMA pricing, tho'. I assume its the ATT GSM plans actually that are extremely cheap.
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I work at a blue inbound customer care center and we are still resigning the AT&T contracts for up to another 2 years, so they won't be expiring anytime soon, if anything another 2 years from today and as far as TDMA goes we have special offers for them now to entice them to go GSM Cingular. Cingular has decided to lower their plans to $29.99 for TDMA as well as AT&T GSM these are avialable only to former AT&T not Cingular or new customers
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longsleeves said:
I work at a blue inbound customer care center and we are still resigning the AT&T contracts for up to another 2 years, so they won't be expiring anytime soon, if anything another 2 years from today and as far as TDMA goes we have special offers for them now to entice them to go GSM Cingular. Cingular has decided to lower their plans to $29.99 for TDMA as well as AT&T GSM these are avialable only to former AT&T not Cingular or new customers
Enticing the ATT customers to switch? That IS smart.
Cingular, there's hope for ya yet. 🙂
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You are sooo wrong. In the section of the article "How the four major wireless carriers stack up in terms of service", it states:
Cingular
How Good: Middling to low levels of consumer satisfaction. STATIC IS A WIDESPREAD PROBLEM. Relatively low marks for helpfulness in handling customer questions and complaints.
This is no generalization.
Cingular
How Good: Middling to low levels of consumer satisfaction. STATIC IS A WIDESPREAD PROBLEM. Relatively low marks for helpfulness in handling customer questions and complaints.
This is no generalization.
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in the 2 years i have had a GSM phone i have NEVER heard static. NEVER. i have used around 10 different phones for various lengths of times, and not one nanosecond of static. i have had "gaps" in calls occasionally. i have had a few dropped calls. the nature of the GSM system prevents it from generating static.
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True, static is a problem with analog only. If one has a 100% digital phone, static is not possible - garbled or "robot sounding" talk is possible.
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jinx7676 said:
Static is impossible with a GSM phone, UNLESS it is a manufacturer problem with the earpiece speaker of the phone itself. GSM is 100% digital. if there were a conenction problem, you would hear dead spots, but not static.
We forget that some phone calls are routed through a landline network. Those trunks at the local bell company may have some issues but we tend to ignore that...
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i also find it amazing how one research firms' results vary so much from the next. Look at Telephia's results (more respected results in the wireless industry)
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You have to subscribe to that site in order to see what their results are. So none of us can find out that do not work in the industry.
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i wish they made the details a little more accessible to the general public as well. their results are more factual rather than opinionated like CR's results tend to be. i mean if people are complaining about static on GSM, they A. obviously shouldn't be in the study pool, B. are reporting TDMA results, which would be a flase indicator of the service, since Cingular doesn't sell TDMA anymore, or C. a large portion of the group got bad phones.
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very true jinx. A recent drive test conducted by Telephia in the Pacific Northwest confirmed that Cingular's network is THE MOST RELIABLE! Less than 1% of calls were dropped now that the network integration is complete.
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More respected? 🤣 🤣 Sorry friend C.R. is just a little more of a respected non-bias reporting agency. But your comment was humurous just very,very,very un-true
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So I haven't even noticed it and I haven't heard complaints about it though it could be because my friends and family aren't big complainers haha
I should try this out some time calling from a landline to a Cingular phone
I should try this out some time calling from a landline to a Cingular phone
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STOP BUYING UNLOCKED PHONE THAT ARE NOT QUAD-BAND 0R SOELY 850/1900MHZ'S AND YOU WONT HAVE THAT PROBLEM!!!!!!!!!!!!!!!!!!!!!!!!!! 👿 👿 😈
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www.suntimes.com/output/news/cst-nws-cell06.h tml
The only thing that this article really says is that, no one is ever happy with what they've got. According to the story 47% of the people polled are not satisfied with their service no matter who they have. So people are unhappy not only with cingular but, with all of the other carriers! Consumers always think the grass is going to be greener and the service will be better.
The only thing that this article really says is that, no one is ever happy with what they've got. According to the story 47% of the people polled are not satisfied with their service no matter who they have. So people are unhappy not only with cingular but, with all of the other carriers! Consumers always think the grass is going to be greener and the service will be better.
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I guess its just that more people are not happy with all the other carriers except verizon. I mean sure a lot of people are unhappy but verizon has the least amount of those people
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atx45 said:
Consumers always think the grass is going to be greener and the service will be better.
Sometimes the grass IS green an' the service IS better, tho'.
Which is why you got carriers like Verizon an' US Cellular with really low churn rates (high customer loyalty), and a lotta other carriers (T-mobile, Sprint, Cingular, etc.) with not-so-good churn rates (comparitively high numbers of customers leavin' them).
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I don't know of a wireless provider whose customer service or transmission quality gets overwhelming rave reviews. Of course, customers rarely call in to say that "everything's fine, no problems to report..."
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Hey, I said it before and I'll say it again. It is not static that you are hearing on GSM. I'll give you garble, but not static. Static is an entirely different thing from garble, and it's just not possible within the GSM technology itself. GSM was designed to remove any and all static in a conversation, which is the very reason you may get a garbled spot out of the blue in a conversation.
Nice try with that article, but I didn't see anywhere in it that said "static is a widespread problem for Cingular."
So you can take your faux statement and shove it. 😉
Nice try with that article, but I didn't see anywhere in it that said "static is a widespread problem for Cingular."
So you can take your faux statement and shove it. 😉
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Garbled/Dead Spots/Signal Breaking Up/Digital Clipping
All can sound very much like "static". Perhaps "white noise" (which also sounds very much like static) or even "pink noise" (which again, sounds very much like static) are better terms for it.
Regardless, the *consumer* is going to percieve it as static. You can pI$$ and moan all you want about how "its not technically possible" with GSM. It's not "technically possible" to get snoy screen with HDTV, either....but you can still get "artifacts" and "missing pixels" and "pixelization" that look an awful lot LIKE a "snowy screen" If you tune in to your same channel number (say, I am used to watching channel 2 on, well, channel 2, when I get my HDTV, I don't tune to it on channel 2 ...
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All can sound very much like "static". Perhaps "white noise" (which also sounds very much like static) or even "pink noise" (which again, sounds very much like static) are better terms for it.
Regardless, the *consumer* is going to percieve it as static. You can pI$$ and moan all you want about how "its not technically possible" with GSM. It's not "technically possible" to get snoy screen with HDTV, either....but you can still get "artifacts" and "missing pixels" and "pixelization" that look an awful lot LIKE a "snowy screen" If you tune in to your same channel number (say, I am used to watching channel 2 on, well, channel 2, when I get my HDTV, I don't tune to it on channel 2 ...
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mupi said:
GSM phones are VERY sensitive to "white noise" picked up as wind noise or traffic noise; at any rate, every GSM phone I have tried has proved to be, and others have posted similar stories here. Breath noise is a type of wind noise, too.
The point is, the average consumer doesn't care a whit about the technical specs, if it "sounds like" static, then, it "is" static. Consumer perception is absolutely the most important thing in the wireless busines; in most any business, really, but the wireless business especially given the near-saturation of the market.
Yeah, have ta agree. The average joe on the street don' give two craps 'bout fine technincal distinctions.. all they know is that the soun...
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the bottom line is cingular still continues to suck worse then all other providers. cingular is nothing more then a group of 50 million people waiting for their contracts to end.
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Turn on your radio to a dead station, or a station that isn't coming in clear.
That is static. You will never hear anything like it on a GSM phone unless it is a handset issue. Period.
The proper thing a rep should do when confronted about static issues is suggest a handset replacement. There is no other reason for there to be static. GSM was designed to remove all static from a conversation. The most common problem you'll have in a GSM conversation is a few quick and short pieces of garbled sound.
That is static. You will never hear anything like it on a GSM phone unless it is a handset issue. Period.
The proper thing a rep should do when confronted about static issues is suggest a handset replacement. There is no other reason for there to be static. GSM was designed to remove all static from a conversation. The most common problem you'll have in a GSM conversation is a few quick and short pieces of garbled sound.
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Yeah, I think we all know what static is. That wasn't the point.
Point is, the customer don' really care if its static, garble, warble, or Aunt Bea lettin' out a humungo bean fart.. they jus' know it sounds bad, an' they don' like it. Or to reiterate:
mupi said:
Garbled/Dead Spots/Signal Breaking Up/Digital Clipping
All can sound very much like "static". Perhaps "white noise" (which also sounds very much like static) or even "pink noise" (which again, sounds very much like static) are better terms for it.
Regardless, the *consumer* is going to percieve it as static.
Thas' all he was sayin'. No need ta split hairs, bro.
Point is, the customer don' really care if its static, garble, warble, or Aunt Bea lettin' out a humungo bean fart.. they jus' know it sounds bad, an' they don' like it. Or to reiterate:
mupi said:
Garbled/Dead Spots/Signal Breaking Up/Digital Clipping
All can sound very much like "static". Perhaps "white noise" (which also sounds very much like static) or even "pink noise" (which again, sounds very much like static) are better terms for it.
Regardless, the *consumer* is going to percieve it as static.
Thas' all he was sayin'. No need ta split hairs, bro.
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Garble and static sound very much different. It is ignorant to even categorize garble as static because it has nowhere near the same affect on a conversation that staic does.
Experiencing static in a conversation is a constant, becomes quickly annoying, and makes an entire conversation hard to hear.
Garble on the other hand is short and quick "jumbled" pieces of sound that doesn't much affect the content of a conversation at all.
Pick up a GSM phone and tell me how hard it is to understand what a person is saying when the conversation becomes garbled in places. I'm sure you'll find the answer is, not very.
Experiencing static in a conversation is a constant, becomes quickly annoying, and makes an entire conversation hard to hear.
Garble on the other hand is short and quick "jumbled" pieces of sound that doesn't much affect the content of a conversation at all.
Pick up a GSM phone and tell me how hard it is to understand what a person is saying when the conversation becomes garbled in places. I'm sure you'll find the answer is, not very.
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RUFF, we get it. I think everyone understands that your technically right, but the point that was made is that it DOESN'T MATTER, 'cus the CUSTOMER perceives most of the bad audio stuff to be 'static', even if it technically isn't. Even if the garble is short-term an' static sometimes isn't, so what? Customer spoiled by landlines will perceive it to be a knock. There are the same people who think their cell phone should work EVERYWHERE, remember.
All i know is, a few peeps splittin' hairs on an internet forum not a lotta people read ain' gonna matter much, while Consumer Reports goin' out to a few hundred thousand peeps with a sidebar on how 'Static is a widespread problem for Cingular' IS gonna matter. Keep it all in perspective.
All i know is, a few peeps splittin' hairs on an internet forum not a lotta people read ain' gonna matter much, while Consumer Reports goin' out to a few hundred thousand peeps with a sidebar on how 'Static is a widespread problem for Cingular' IS gonna matter. Keep it all in perspective.
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The reason that I'm "splitting hairs" is because Maverick, every other month, comes into this forum and complains about static on GSM (namely Cingular) when he doesn't even use the service. He also doesn't understand that it isn't technically possible for GSM to produce static. So what does he do? He comes parading in here with a Consumer Reports poll saying that because people call it static, that must be what it is. The fact is that it isn't. So until he gets it through that thick troll-skull of his, then I'm going to continue to argue the fact that it is not static.
Just because a poll shows that however many uneducated people on the subject call it static, doesn't mean it is. That's what I'm arguing, and that's what I will conti...
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Just because a poll shows that however many uneducated people on the subject call it static, doesn't mean it is. That's what I'm arguing, and that's what I will conti...
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First off I'm not parading second off people could give a sh&&t less what term you use for it to. For the majority of the people out there it sounds exactly like STATIC!!!
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maverick96 said:
First off I'm not parading second off people could give a sh&&t less what term you use for it to. For the majority of the people out there it sounds exactly like STATIC!!!
Yes, because everytime I use my Cingular phone it sounds like I'm putting my ear up to a $5 AM radio. 🙄
Get real. 😳
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Ruff,
Just signed on with Cingular 2 days ago and I'm experiencing a problem with noise on my phone. At the risk of sounding uneducated, I must share that I am experiencing the seemingly impossible 'static' noise with my new service. It was so annoying tonight, I discontinued the call until tomorrow morning when I have access to a land line. I must admit that the noise did not sound like a ‘$5 AM radio.’ But it did sound like the person on the other end was standing next to an AM radio and it was difficult to hear what he was saying over the noise.
I am experiencing a noise similar to the following description of static ... 'a constant (noise), becomes quickly annoying, and makes an entire conversation hard to hear.'
I am not expe...
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Just signed on with Cingular 2 days ago and I'm experiencing a problem with noise on my phone. At the risk of sounding uneducated, I must share that I am experiencing the seemingly impossible 'static' noise with my new service. It was so annoying tonight, I discontinued the call until tomorrow morning when I have access to a land line. I must admit that the noise did not sound like a ‘$5 AM radio.’ But it did sound like the person on the other end was standing next to an AM radio and it was difficult to hear what he was saying over the noise.
I am experiencing a noise similar to the following description of static ... 'a constant (noise), becomes quickly annoying, and makes an entire conversation hard to hear.'
I am not expe...
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I have used many Sony Ericsson phones and I swear by them. I have never had an audio issue with all the SE handsets I have used but it is quite possible that the handset you have is defective. I would first highly suggest exchanging you're phone for a new one as opposed to trying an entirely different phone. If that does not resolve the issue, then move on to option two.
I think that if you swap your current phone out for another one of the same model, you will find yourself very pleased in the end.
Good luck!
I think that if you swap your current phone out for another one of the same model, you will find yourself very pleased in the end.
Good luck!
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I forgot to mention that the point he was making wasn't that even if it isn't static, it doesn't matter because consumers percieve it that way.
The point he was attempting to make was that he must be correct in that it is static he is hearing, because other uneducated people on the subject say it too.
😳
The point he was attempting to make was that he must be correct in that it is static he is hearing, because other uneducated people on the subject say it too.
😳
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In that case, I can agree wit' you. 🙂
But again, the moral victory is cold comfort when you got CR out there hangin' the 'static' bell 'round Cingular's neck, for things that sound like static but technically aren't. In the larger scheme o' things, Mav's jus' one guy. Tens of thousands of CR surveyees callin' static is a larger problem.
Perhaps you should write in to CR an' educate them on the diff'rences 'tween what the CR surveyees were actually hearin', an' true static?
But again, the moral victory is cold comfort when you got CR out there hangin' the 'static' bell 'round Cingular's neck, for things that sound like static but technically aren't. In the larger scheme o' things, Mav's jus' one guy. Tens of thousands of CR surveyees callin' static is a larger problem.
Perhaps you should write in to CR an' educate them on the diff'rences 'tween what the CR surveyees were actually hearin', an' true static?
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I don't see me writing a letter changing Consumer Reports' polling and calculation methods. I mean, what company like that is going to want to admit they've been going about it all wrong?
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RUFF1415 said:
I don't see me writing a letter changing Consumer Reports' polling and calculation methods. I mean, what company like that is going to want to admit they've been going about it all wrong?
Not them for sure....
I hate CR. I think they are the most biased mag ever. Sometimes I even think they get paid to "recommend" (advertise) things to people.
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Anxiovert said:
I hate CR. I think they are the most biased mag ever. Sometimes I even think they get paid to "recommend" (advertise) things to people.
I really doubt that. 'cus if proof ever got out that they were biased, they'd be done as a consumer resource. Game over, go out of business.
You honestly think Verizon pays 'em off? Get real, bro. That's like sayin' that Honda an' Toyota don' make more reliable cars, they pay JD Power off. Trust me, as someone who's owned a lotta cars, I don' think so.
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SystemShock said:
You honestly think Verizon pays 'em off? Get real, bro. That's like sayin' that Honda an' Toyota don' make more reliable cars, they pay JD Power off. Trust me, as someone who's owned a lotta cars, I don' think so.
I never said that!
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No, but you sure implied it:
Anxiovert said:
I think they are the most biased mag ever. Sometimes I even think they get paid to "recommend" (advertise) things to people.
Anxiovert said:
I think they are the most biased mag ever. Sometimes I even think they get paid to "recommend" (advertise) things to people.
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Hey system, I still remember a consumer reports issue one time that rated the Buick Bravada better then the GMC Jimmy. SAME FREAKING VEHICLE!!! They said they tested the Jimmy in the slalom and the Buick in the slalom and the Jimmy kept wanting to tip over but the Buick hugged the curbs...the only think I could figure is that GM used more weight in the emblems on the side of the Jimmy then in the Bravada and those emblems cause the vehicle's center of gravity to be much higher. Of course the other, more plausable, answer was the consumer reports blew it on that one and just had someone that tested the Jimmy that couldn't drive...
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Funny how the people who get slammed by the magazine are always the first to run around and accuse them of "bias" or "advertising"
I have never come across a statement in CR that is anything but the truth of what they have experienced. In the case of a survey, of course, who knows, because maybe the people responding to the survey lied...you as the surveyor don't have any way to know. (granted, I don't read them a whole lot, but I do pick up thier "buyer's guide" from the library when I want to buy something, and I browse through their mag every now and again if they are talking about something I find interesting (this ariticle would qualify, I think...) I did have an internet membership for a while...) 😈
I have never come across a statement in CR that is anything but the truth of what they have experienced. In the case of a survey, of course, who knows, because maybe the people responding to the survey lied...you as the surveyor don't have any way to know. (granted, I don't read them a whole lot, but I do pick up thier "buyer's guide" from the library when I want to buy something, and I browse through their mag every now and again if they are talking about something I find interesting (this ariticle would qualify, I think...) I did have an internet membership for a while...) 😈
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RUFF1415 said:
I don't see me writing a letter changing Consumer Reports' polling and calculation methods. I mean, what company like that is going to want to admit they've been going about it all wrong?
Its kinda like votin'.. you don' get to complain (convincingly) unless your willin' to do somethin' 'bout it.
To be fair, what they're doin' ain't all that horrible. They're simply lumpin' all audio issues together as 'static'. And from a consumer point o' view, that's pretty much what it is.
Calling it 'miscellaneous audio issues' would be more accurate, but still wouldn't help Cingular much if they were still highlighted as being the carrier havin' the worst time with that.
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SystemShock said:...RUFF1415 said:
I don't see me writing a letter changing Consumer Reports' polling and calculation methods. I mean, what company like that is going to want to admit they've been going about it all wrong?
Its kinda like votin'.. you don' get to complain (convincingly) unless your willin' to do somethin' 'bout it.
To be fair, what they're doin' ain't all that horrible. They're simply lumpin' all audio issues together as 'static'. And from a consumer point o' view, that's pretty much what it is.
Calling it 'miscellaneous audio issues' would be more accurate, but still wouldn't help Cingular much if they were still highlighted as being the carrier havin' the w
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Well, if its jus' about you an' Maverick goin' back an' forth, that's fine. My name is Paul, an' that's between y'all.
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Turn on your radio to a dead station, or a station that isn't coming in clear.
That is static. You will never hear anything like it on a GSM phone unless it is a handset issue. Period.
That is static. You will never hear anything like it on a GSM phone unless it is a handset issue. Period.
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then you must not have read the article it clearly states that comment!!!!!
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I have gone through eight phone's and they all have static. Cingular also told me they know they have this problem. Also it is not the phone's it's their service. And this is the Dallas area.
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I don't know if you're a bigger idiot for believing that digital phones have static or reviving a two year-old thread.
BTW, I live in Dallas. You're full of it.
BTW, I live in Dallas. You're full of it.
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i talk to a lot of people who have cingular, and in my experiences with them, samsungs are the WORST with static, every time i talk to my friend bridget, there is a constant "BUZZ". but when i talk to my friend jack, he has a motorola, he sounds pretty good, but when he gets in a bad spot ( 2 or 3 bars) he does cut out. and i have experienced this with Verizon-Cingular calls, Cingular-Cingular calls, and Home-Cingular calls, that is one thing they need to improve on.
does anyone have a similar experience?
does anyone have a similar experience?
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VZW429 said:
i talk to a lot of people who have cingular, and in my experiences with them, samsungs are the WORST with static, every time i talk to my friend bridget, there is a constant "BUZZ". but when i talk to my friend jack, he has a motorola, he sounds pretty good, but when he gets in a bad spot ( 2 or 3 bars) he does cut out. and i have experienced this with Verizon-Cingular calls, Cingular-Cingular calls, and Home-Cingular calls, that is one thing they need to improve on.
does anyone have a similar experience?
The buzzing is a handset issue. From what you're saying, it seems as though Samsungs have major issues with that. Otherwise, the buzzing you're hearing has nothing to do with the network ...
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Hummm...and people crap and moan about VZW locking phones for use only on their network, delaying launches, etc. But it seems to me that all they do is ensure a better product and better call quality (which is what people really want.) So Cingular allowing a customer to just pop their SIM card into most any GSM phone and use it...well, maybe that wouldn't be to Cingular's best interest...
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crazyeaglefan236 said:
Hummm...and people crap and moan about VZW locking phones for use only on their network, delaying launches, etc. But it seems to me that all they do is ensure a better product and better call quality (which is what people really want.) So Cingular allowing a customer to just pop their SIM card into most any GSM phone and use it...well, maybe that wouldn't be to Cingular's best interest...
Yeah, because we all know that Verizon never releases a phone that has to be yanked. Nooo, the v710 never existed. My cousin was constantly complaining about the hassle she went through with that phone. Three swap outs, all for different reasons, one of them being that the phone wouldn't stop rin...
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The v710. I must have sold about 100 of that phone and only had 2 come back. I personally have that phone with zero problems. So does the owner of the indirect store I work for...and the manager of another of our locations. Not one problem.
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I had soooo many problems with verizon, i had 23 different phones!!!!! 23!!!!! and all of them had SOME kind of problem. 23!!! How do you sell 23 bad phones to one person. i FINALLY found one i could use but found it was too big, it was the LG-VX 9800 or the "v".
I am now with Cellular One and have not had a single problem, not to mention i'm using cingular AND cellular one phones and switching my SIM about 5 times a day between my 7 phones. NOT A SINGLE PROBLEM and i've been through over 45 Phones in about 8 months just because i LOVE being able to import Unlocked phones, ALL of my phones have worked PERFECTLY. :-)
Verizon Sucks. CDMA Sucks. They Need To Realize That. I Don't Care What Anyone Says, But CDMA will NEVER Be As Good As G...
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I am now with Cellular One and have not had a single problem, not to mention i'm using cingular AND cellular one phones and switching my SIM about 5 times a day between my 7 phones. NOT A SINGLE PROBLEM and i've been through over 45 Phones in about 8 months just because i LOVE being able to import Unlocked phones, ALL of my phones have worked PERFECTLY. :-)
Verizon Sucks. CDMA Sucks. They Need To Realize That. I Don't Care What Anyone Says, But CDMA will NEVER Be As Good As G...
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Anxiovert said:
Period.
Impossible.
ummmmmmmmmm, I've heard GSM custs with static. I worked in tech at T-Mobile.
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Anxiovert said:
Period.
Impossible.
Doesn't really matter, if from a customer point-of-view GSM has other audio issues dat sound like static.
They'll jus' lump it all together as 'static' anyway, fo' good or bad.
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Not to take a dumpsky on such a respected (to people over sixty) organization such as Consumer Reports, but:
They've had their problems in the past with acqusations based on them showing favoritism towards products they got for free (which they ended up keeping) vs items they were forced to pay for.
The bestest bestest is of all the reviews done (I don't care what they say in the mag article) there really no experts present to give their opinion on what makes a good product. It's like me (knowing nothing about automotive stuff) explaining what makes a BMW better than a Mercedes... I know what I like, it's my opinion but...
With computers, there's never an A+ certified technician or 'ex' engineer from HP helping out... It's ju...
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They've had their problems in the past with acqusations based on them showing favoritism towards products they got for free (which they ended up keeping) vs items they were forced to pay for.
The bestest bestest is of all the reviews done (I don't care what they say in the mag article) there really no experts present to give their opinion on what makes a good product. It's like me (knowing nothing about automotive stuff) explaining what makes a BMW better than a Mercedes... I know what I like, it's my opinion but...
With computers, there's never an A+ certified technician or 'ex' engineer from HP helping out... It's ju...
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Wrong answer! The people they are testing are regular people such as you and I and the every day people that use cell phones. Are you saying that maybe they should only inquire from doctors engineers and such? That would be silly. Are you saying that a highschool janitor cannot determine wether or not his/her cell phone works in a given location? If so you are being ridiculous. Consumer reports along with J.D. power and associates are the (2) most respected reporting agencies in the country, while there results may upset you because you believe so much in your carrier they are the truth and yes the truth hurts sometimes.And yes there is static on gsm especially with cingular 🤣
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on a digital network it is impossible to have static, dead spots at times but no static. Think of HDTV for example there is no way to get static with an antenna, either u have picture or a dead spot with nothing. There is no half ass image, and there is no static. I think that you should read up on just what it means to be digital. I bet if they are saying that there is static then they are just confusing that with dead spots.
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Wrong answer....
Digital is NOT all or nothing.
Digital isn't really even digital.
the only "digital" part about cell phones is the data being transmitted. Radio waves are by definition analog; even a square wave. HDTV, Digital cable, satellite TV...all of them are trasmitted using analog radio waves.
Now, analog radio waves are prone to interference. Some worse than others (AM v FM, for example, FM is much less likely to be interfered with, but it can still happen).
Someone, I think it was RUFF, said "GSM is designed to 'remove' static" This is much closer, becuase simply by being a digital signal, you aren't going to get very much "static" through. However, there are lots of digital artifacts that will SOUND just like st...
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Digital is NOT all or nothing.
Digital isn't really even digital.
the only "digital" part about cell phones is the data being transmitted. Radio waves are by definition analog; even a square wave. HDTV, Digital cable, satellite TV...all of them are trasmitted using analog radio waves.
Now, analog radio waves are prone to interference. Some worse than others (AM v FM, for example, FM is much less likely to be interfered with, but it can still happen).
Someone, I think it was RUFF, said "GSM is designed to 'remove' static" This is much closer, becuase simply by being a digital signal, you aren't going to get very much "static" through. However, there are lots of digital artifacts that will SOUND just like st...
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Then, the every day people such as you and myself never bothered to read the portion of the T&C that states the coverage is not guaranteed, certain conditions effect signal, yada yada. Then according to your post the entire synopsis is based on a bunch of people that the only thing we know about them is that they're unhappy, not that there are faults with network, hardware, or anything else...
Trust me, VZW sucks as much as Cingy & the rest of them as far as coverage, in-building penetration, billing and just about every other conceivable issue that can arise.
Congratulations on learning nothing from that review except:
VZW rules!
Cingy has static?
Consumer Reports is reputable!
High school janitor still sitting t...
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Trust me, VZW sucks as much as Cingy & the rest of them as far as coverage, in-building penetration, billing and just about every other conceivable issue that can arise.
Congratulations on learning nothing from that review except:
VZW rules!
Cingy has static?
Consumer Reports is reputable!
High school janitor still sitting t...
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dca said:
Trust me, VZW sucks as much as Cingy & the rest of them as far as coverage, in-building penetration, billing and just about every other conceivable issue that can arise.
Sorry, but stats do not seem to bear that out, even ones not generated by Consumer Reports.
Fo' example, the FCC reported that they receieved customer complaints at FOUR TIMES the rate from Cingular as they did from Verizon. The site where the article is located is Consumer Reports, but they is simply reporting what the FCC said:
http://www.consumerreports.org/cro/electronics-compu ... »
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Yeah, but then that puts a spin back on the AT&T thing again... blah blah, all the complaints were from AT&T customers and the merge...
Bottom line: there will always be a vast amount of complaints about wireless... It's the technology the average human knows the least about, even though they think they know everything there is to know about a computer until they get an 'explorer.exe has generated errors and will close' message. They think it's over-priced for what they get (which is unbelievable to me and I'm not even in the biz anymore) and should be flawless at all times. The report is biased because never any of their reports is it impressed upon the limitations of the technology. Until people are up to speed as much as they a...
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Bottom line: there will always be a vast amount of complaints about wireless... It's the technology the average human knows the least about, even though they think they know everything there is to know about a computer until they get an 'explorer.exe has generated errors and will close' message. They think it's over-priced for what they get (which is unbelievable to me and I'm not even in the biz anymore) and should be flawless at all times. The report is biased because never any of their reports is it impressed upon the limitations of the technology. Until people are up to speed as much as they a...
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dca said:
Yeah, but then that puts a spin back on the AT&T thing again... blah blah, all the complaints were from AT&T customers and the merge...
Does it really matter that much? Cingular bought ATT wit' open eyes. Its now all under one company. If there's complaints, its on Cingular to fix 'em, not jus' say, "Well, its more the ATT side that's havin' problems.."
Bottom line: there will always be a vast amount of complaints about wireless...
Perhaps, but as the FCC stats show, not all companies are created equal when it comes to the number o' customer complaints they generate.
Meanin' that, some companies seem to be doing a better job on the billing, service, an' network...
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Exactly... (that just means by the end of 2007, the entire wireless populace will be LNP'd over to VZW and the real complaints about capacity start to surface)
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Haha, that would be funny. Let's hope that VZW's competition never becomes THAT weak.. every industry needs competition in order to best serve the customer.
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VZW sucks to you because you are close minded and don't truly understand things. Sounds like you might have to grow up a little first. Consumer reports, J.D. power and the FCC can't all be wrong and your right? Didn't think so please learn about your company then try to back them up. Don't forget cingy got thrown out of the N.Y. better business bureau must be because there so good 🤣 🤣 🤣 🤣
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I would bet that they didn't survey people in cities smaller than 500,000 people. Good stats. If I went by everything that consumer reports said, I would be one unhappy person.
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tadams said:
I would bet that they didn't survey people in cities smaller than 500,000 people. Good stats. If I went by everything that consumer reports said, I would be one unhappy person.
Why? CR's sure been helpful to some friends o' mine when it comes to car reliability reports. Me also, as a matter o' fact.
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I personally don't feel that they survey enough people in different areas, but that is not what the post is about.
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No my friend you would be a much smarter person and not have to waste your money on crap. Thats what C.R. does they weed out the crap for you!!!!
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tadans,
You are probably correct in that CR didn't survey people in cities smaller than 500,000 people. The survey results are probably statistically insignificant because they only evaluated 50,515 responses in the following 18 major metropolitan areas:
Atlanta, Boston, Chicago, Dallas, Denver, Detroit, Houston, Los Angeles, Miami, Minneapolis/St. Paul, New York, Philadelphia, Phoenix, San Diego, San Francisco, Seattle, St. Louis and Washington DC.
Cingular came in either last or next to last in respondent satisfaction in every one of the eighteen metropolitan areas.
You are probably correct in that CR didn't survey people in cities smaller than 500,000 people. The survey results are probably statistically insignificant because they only evaluated 50,515 responses in the following 18 major metropolitan areas:
Atlanta, Boston, Chicago, Dallas, Denver, Detroit, Houston, Los Angeles, Miami, Minneapolis/St. Paul, New York, Philadelphia, Phoenix, San Diego, San Francisco, Seattle, St. Louis and Washington DC.
Cingular came in either last or next to last in respondent satisfaction in every one of the eighteen metropolitan areas.
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Given GSM/GPRS is a packet switched technology, you will not get static caused by the network. You will get audio corruption or dropped audio. I've never heard anything that sounded like static on any packet switched service, including verizon and sprint.
One thing to note is a phone will be the biggest problem in a packet switched network to cause audio problems. Either the phone missed a packet due to signal degredation, or the phone will not decode it properly (it's encrypted and compressed).
While I was one Verizon, I hade NUMEROUS problems with signal quality. At work, I had constant dropped calls, and people were hard to understand when I did have a signal (not just at work on this one). The audio quality was the fault of the pho...
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One thing to note is a phone will be the biggest problem in a packet switched network to cause audio problems. Either the phone missed a packet due to signal degredation, or the phone will not decode it properly (it's encrypted and compressed).
While I was one Verizon, I hade NUMEROUS problems with signal quality. At work, I had constant dropped calls, and people were hard to understand when I did have a signal (not just at work on this one). The audio quality was the fault of the pho...
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Nice try at writing an intelligent article, but it doesn't work. You've never had verizon because if you did you would have never of written this non-informative post. Nice try though I'll give you that much! 🤣 🤣 🤣
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What was uninformative and what makes you think I never used Verizon? Please, tell me where my lie falls through. Is it because I'm not a big magazine like Consumer Reports (which by the way constantly spams me, even after I told them I was dead)?
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Nimdae said:
Is it because I'm not a big magazine like Consumer Reports (which by the way constantly spams me, even after I told them I was dead)?
Actually bro, I hate to break it to ya (an' its a bit ironic), but.. you ARE dead. You jus' don' know it yet. 😳
Its basically like that old Twilight Zone episode. Or Bruce Willis in The Sixth Sense.
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🙄 When all cellphones have the call quality of say a Star Trek communicator then I'll be impressed.
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We forget that some phone calls are routed through a landline network. Those trunks at the local bell company may have some issues but we tend to ignore that...
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😲 😳 the length of this forum has got be some kind of record. Cant we all be friends... umm answer myh own question NO!! Some people its just to fun to hate. Also with technology things are not supposed to do thing but they do. As said somewhere in the heap above gsm may be all dig but all the links a wireless call has to go through are not always. Until the complete system is all digital only we will always hear these types of things. Which will maybe happen is 150 years. So all companies may have these issue so just sit down have a good cold drink and will someone pass the chips and dip please! 😎
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Your not hearing static, because Cingular has the fewest dropped calls, duh. Your hearing......squirrels. Thats right phone squirrels, they really mess things up. 😳
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yeah thats it thats what cingular meant the whole time it was not dropped calls it was the squirrels hold help with their network they are having the fewset dropped nuts. Thats it and the sky opens up and there is music. Hey i guess cingulars next slogan will be come to cingular where we do not drop our nuts.
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