Just make sure the v400 is not one of the phones that is black listed. Those phones(there about 10) cannot be insured.

Telegence is the same way. The tower can recognize your IMEI as lost or stolen and prevent you from making calls from what I understand, but there is no record of it on CARE or Telegence or even Siebel.

I just incquired with customer service on lock/line insurance availability and it has just recently changed to allow the S710a to be insured. When I wrote about it not being able to be insured, it wasn't. A lock/line representative told me it has just very recently changed.

While you were right on that note nygiants, you were very wrong to assume that I do not know what I am talking about. Do not come in here and patronize me and say things like

you just make your self look like you don't know what your talking abou

...
(continues)

Well i have been lock lineing s710's since june thanks so you are very wrong. oh and my typing skills have nothing to do with my knowledge of cingular or life or what ever elese you think. All it means is I can't type very well now that I have admited my problem we can move on. now all you have to do is admit you where wrong about the s710 and you can move on. So keep it real "gangster"!

Your typing skills show that you certainly must not be completely educated, so maybe everything else you say should be taken with a grain of salt.

This has to be the most ridiculous presumptive statement I have read on this board or anywhere.

Have you ever read a note from a doctor? Have you ever seen a lawyer's typing skills or a physicist?

My brother has a Master's in Mathematics. You should see his spelling and typing skills.

So okay you will make a great secretary to someone very fortunate to have you. But spelling and typing skills have nothing to do with education.
In fact your perfect typing and spelling more then proves my point.

Your constant Cingular bashing to all those who remotely support it in this forum leads me to take all of your comments with a side of BS as well. How can anyone ever expect to take anything you have to say seriously when you are just here to bring down everyone who has Cingular?

Stay in your Verizon forum unless you have something useful to say.

I was right on all of my points and proved nygiants wrong. That is fact. Don't try and turn this around with attacks on my little side comments.

Ash no you did not prove me wrong, CS knows what type of phone you have after you make a call with it, they can go in there comp and see I have had it done to me befor. And with the s710, i claimed mine in june, so no you did not prove any thing except for the fact that you can get on here and type with out useing your brain. Now I am not a fan of tenmidgits cingular bashing but he does have a point here. I feel he is a alaround good guy and you just need to stop crying about how crappy of a sales person you are.

If CS knows what kind of phone I have whenever I make a phone call, then explain this one to me Genius.

I use a Sony Ericsson S710a. I have used it for the past month. Every time I call in, including TODAY, they ask me if I have a Motorola RAZR (the phone I used to use all the time).

CUSTOMER SERVICE HAS NO IDEA WHAT PHONE YOU HAVE UNLESS YOU PHYSICALLY GIVE THEM THE NEW IMEI NUMBER!!!!! Learn what the hell you are talking about before you start telling a long-time credible member of this site that you are better than him. 🙄

I think many of you make good points. The system that Care uses, Cingular.com arfe slightly different. By simply putting your SIM into a device,letting it register, it does show your current device on the website. I too have called into Care about my personal line and employeed line and whatever they use did not tell them the piece of equipment being used,only what was present on the account. It can be done to register equipment with they SIM, they just need to get on the same page. The IMEI does need to be on your account for Lockline to cover it of course. Everyone relax

Well no see you are wrong trust me, see i broke a cool phone used my friends crap phone, and then went to lock line and they said that the phone they are going to give me was the crap phone cuz i made calls with it. Thanks now I know you and ash know way more then me, the person who has been selling for 4 years. And who has had a cell since they where 12. So ya you don't have to call CS, thanks!

Crap phone and cool phone, huh? I don't remember when Cingular offered those models.

We have always been able to put lock/line on any phone we want, but it won't let you make a claim on it if lock/line doesn't insure it. I know for a fact lock/line didn't cover the S710a in June, so you were wasting your customers 3.99 (cost of insurance at the time) a month when they couldn't even make a claim.

Who cares how long you have sold or had a cell phone? If I go home every night for 6 months and do nothing but cell phone research and all you do is watch Family Double Dare and play Yahtzee, that still puts me ahead of you, doesn't it?

NO fool, i claimed my s710 in June MY OWN! Thats right my own! So I know for a fact it works! Now just stop admit you are wrong so we can move on! ASH you are not as cool as you think get over your self please, you are just makeing your self look like a jerk.

You are the one that looks like an idiot. I have experienced both of these situations that you are saying AshDizzle is wrong about, and I can confirm, from personal experience, that YOU are wrong and Ash is right.

Well from my experience I am right and that all I have to go on, Change your phone call CS and ask um what the last phone you made a call with is, and they will tell you. So you don't need to call um. And the s710 I did my self so take it as you will, im right now please move on with your life.

You are an idiot is what you are. I just got the S710a as a replacement for my damaged 6230 and when I tried to put the insurance on it I was told it was not insurable. AND THAT WAS AT THE BEGINNING OF OCTOBER!!!!!

And as far as calling and asking which phone I made my last call from, I tried this 3 times today and all 3 times, they said a MOTOROLA RAZR!!!! When indeed I was actually using my S710a.

Thank you for proving that you are nothing more than a newby trying to stir up trouble. And for also proving that you KNOW NOTHING!!!!!

Okay, enough arguing.

Here's the lockline list of "uninsurable" phones as of July 25th 2005, since it's shorter.

AUDIOVOX SMT5600 (GSM) (PDA DO NOT ENROLL)
AUDIOVOX PPC4100 (GSM) (PDA DO NOT ENROLL)
BMW MOT V60I (DO NOT ENROLL / POP REQUIRED)
ERICSSON P800 (PDA DO NOT ENROLL)
ERICSSON P900 (PDA DO NOT ENROLL)
ERICSSON P910 (PDA DO NOT ENROLL)
HANDSPRING TREO 180 (PDA DO NOT ENROLL)
HANDSPRING TREO 270 (PDA DO NOT ENROLL)
HANDSPRING TREO 600 (PDA DO NOT ENROLL)
HANDSPRING TREO 650 (PDA DO NOT ENROLL)
HANDSPRING Visor (PDA DO NOT ENROLL)
IPAQ 6320 (GSM) (PDA DO NOT ENROLL)
IPAQ 6325 (GSM) (PDA DO NOT ENROLL)
IPAQ 6500 (GSM) (PDA DO NOT ENROLL)
MERCEDES MOT STARTAC (DO NOT ENROLL / POP REQUIRED)
MERCEDES MOT TIMEPORT (DO NO...
(continues)

I realize that the S710a is insurable now, but, for the timeframe in question with nygiants, it was not insurable. It only became in the last month or so.

the s710 has ALWAYS been insurable. i repeat ALWAYS. i don't know whay there has always been a discussion on this.

Then explain why I was told, when they were replacing my 6230 with the S710a, that I couldn't transfer my insurance that I had on my 6230 to the S710 because the cost was too high on the replacement phone????

You could put the insurance on the account, and bill the customer for it on their account, but when that customer tried to file a claim, they were told their phone was not covered.

SForsyth01 said:
Then explain why I was told, when they were replacing my 6230 with the S710a, that I couldn't transfer my insurance that I had on my 6230 to the S710 because the cost was too high on the replacement phone????

You could put the insurance on the account, and bill the customer for it on their account, but when that customer tried to file a claim, they were told their phone was not covered.

someone didn't know what they were talking about. unless it was when the phone FIRST came out. it was not covered then, but shortly after it bacame covered. (i'm thinking sometime in April-ish?)

i've seen a couple people who put in claims on theirs without a problem.

NEWBY? You better watch what your saying son, I have been selling for 3 years and guess what know what im talking about, I bet you are going to tell me there is no way you could get a s710 out of warenting a v400, well pal I have seen that to. I only talk about things I have done or seen done I don't BS, so you and your ego are shown the door...and don't come back.

nygiants said:
NEWBY? You better watch what your saying son, I have been selling for 3 years and guess what know what im talking about, I bet you are going to tell me there is no way you could get a s710 out of warenting a v400, well pal I have seen that to. I only talk about things I have done or seen done I don't BS, so you and your ego are shown the door...and don't come back.

Yes, newby!!!! Only been around the site since October 30, 2005. So now you think you can come in here and tell everyone that they are wrong and you are the only one that is right??? I don't think so. I don't care if you were selling since you were in your mother's womb, you have proven that you don't know $hit.

I have ...
(continues)

Get cought? Every thing that I have typed I have done my self, I have been threw it, get it? Are you to thick headed to understand that? Perhaps stupid is the word, Just because you have not had some thing done to or for you does not mean it has never happend.

I don't have a problem getting it. I have a problem believing you when your credibility was shot in the a$$ from the beginning, when you decided to start picking fights with people and then making sad attempts to change the subject when people called you on your false statements.

Well how can some thing that happend to me not be true?

In plain english, for those of you that don't understand (nygiants), I AM SAYING THAT I DON'T BELIEVE THAT THESE THINGS HAPPENED TO YOU!!!! You have no credibility on this website as of now.

why would he be making something up on here and why would you care if it is true or not?

(just curious)

Establishes credibility -- or lack thereof.

interesting..

i dont understand why you care if he is telling the truth, or not, and has no credibility, becuase he is talking about his personal situation.. not sure why you doubt it.

Because initially he was attempting to help someone else and gave false information. He stated that Cingular's system updates your IMEI every time you make a phone call so they know what phone you are using even if you don't report it to them. So you will always get the right updates for your phone. That is VERY false.

Something is not right there. I work for Cingular at a Call Center. In fact, I am a help desk rep. My position on paper is Manager Relief... I think I know what I am talking about. If our billing system changed your equipment every time a customer changed phones it would crash. An IMEI has to manually be put in CARE. I do not know where you get your info from, but something is wrong. I know our billing system better than probably anyone on this forum and the whole company. I am on the testing team when new versions are released. I know that you cannot simply make a call and it get changed. Fraud can trace an IMEI, but our billing system requires someone to actually change it.

i agree with hello moto...i would think that should be obvious

Then why could CS tell me the last 4 IMEI's I had used? And the days I had used um.