Warning this is a vent about a customer! You've been warned! -- BLAH BLAH BLAH!
You know what is worse, do you ever get customer's that don't even talk!
Can I help: no reply
Do you currently have service: no reply
did your phone get wet: no reply
Do you like little boys: no reply
I have had a few of those before they are kinda of creapy, and possibly worse than the people that will not shut up. Were they def? if so why are they in a cell store? weird? Or the guy that came in on friday who threw his phone on the counter and said it doesn't work then walked to the other side of my store and sat down. That's great could you please go into a little more detail! People suck i think I am going back to lawn services and take my aggression out on some shrubs
My supervisor took the call, and had the privalege to listen to the same rant for another 25 minutes.
Me: Hello! Welcome to Cingular my name is Jon, what can we help you out with today?
Customer: Well I want to look at some phones.
Me: Well are you a current Cingular customer, or are you looking for new service?
Cust: I'll probably be moving my number from verizon
(Secret shopper metal alert goes off)
Me: Ok so what kind of plan do you have with Verizon (Family, Single) and about how many minutes are you currently using?
Cust: Just one line and I'm not ...
The scariest customer I ever had was at a software store. I asked for an id for his credit card, he said "Being a robot is useful because I can morph into anyone." I didn't know what to say. Then when I had him sign the receipt, he said "Loading signature... signature loaded."
Holy crap. That's funny.
You should have given him a random address and told him Sarah Conner was there.
"Do you have any questions about any of our products or service?"
Speaking of this.. one day we were really busy and this lady walked up to the counter and cut in front of everyone. She insisted I help her next because she's been her for over half an hour. (she just walked into the store) I asked if she signed in and she nearly had a fit, saying she couldn't read or write and all she wanted to do way pay her bill. I asked how she was paying and she said check. so I asked her how does she write the check out if she can't write? She looked at me like I was dumb as I called the next person on the sign in list. She promptly left the store, and I haven't seen her since.