Nokia 6682 Gone????
What happened to the Nokia 6682???? It is no longer on the Cingular website? Where did it go?
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SForsyth01 said:
What happened to the Nokia 6682???? It is no longer on the Cingular website? Where did it go?
SOLD OUT. I tried to buy one last night. Calling Nokia today, so we'll see if they have one.
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So, how about this!!!!!!
I am having problems with my 6230 (VERY choppy call quality). And it is definately a phone issue, because if I put my sim in my RAZR, the call quality is perfect. So....I call customer care, who refers me to XBM. They offer me a V551 or an S66 (telling me that they are not able to get me another 6230, which is all I really want). Both have lackluster features when compared to the 6230, plus I would have to buy all new accessories (data cable and wired headset).
So, when I ask for another BT Nokia phone (instead of what they offerred me, since I already have the Nokia accessories), they tell me the only things XBM is permitted to offer is the V551 or the S66. So....they refer me to the retention departmen...
(continues)
I am having problems with my 6230 (VERY choppy call quality). And it is definately a phone issue, because if I put my sim in my RAZR, the call quality is perfect. So....I call customer care, who refers me to XBM. They offer me a V551 or an S66 (telling me that they are not able to get me another 6230, which is all I really want). Both have lackluster features when compared to the 6230, plus I would have to buy all new accessories (data cable and wired headset).
So, when I ask for another BT Nokia phone (instead of what they offerred me, since I already have the Nokia accessories), they tell me the only things XBM is permitted to offer is the V551 or the S66. So....they refer me to the retention departmen...
(continues)
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Call XBM and request a nokia 6620 your battery from the 6230 will fit the 6620.
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simplymarcus said:
Call XBM and request a nokia 6620 your battery from the 6230 will fit the 6620.
They won't give me the 6620. They have said that they won't give me anything but a V551 or S66. Marcus, or anyone for that matter, is there anything I can do? Or am I just stuck?
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The Nokia 6620's and 6230's are not available. If you speak to a supervisor, you might be able to get them to allow a 6682 as a replacement - but the Siemens S66 is the phone that was chosen by the company to replace the 6230.
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themike314 said:
The Nokia 6620's and 6230's are not available. If you speak to a supervisor, you might be able to get them to allow a 6682 as a replacement - but the Siemens S66 is the phone that was chosen by the company to replace the 6230.
I have spoken with a supervisor, and the second time I called, the rep put me on hold and says he spoke with his supervisor. Both times, I was told that I could have nothing other than V551 or S66. I guess I'm just another screwed Cingular customer. But, the upsetting thing is that I really love my Cingular service. I never believed how bad their customer service could be, even with all of the complaints on here.
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something to do with the voicemail and the sim card, they have pulled them all and are uploading new software... will be released again in a few days.
mac
mac
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