Shoota said:

elisjourney said:
If that still doesn't work just ask for the address of the Office of the President as well as the CUID of the supervisor/manager who denied your request. If you well-document your case the OOP team will hand out all kinds of goodies, including perhaps waiving all or part of the ETF. Make sure in your letter to the OOP that you warn them that you are willing to take your complaing to your local Better Business Bureau and/or your particular state's Attorney General's consumer complaint division. Worth a shot as you don't have anything to lose by trying it.

yea we dont care much about the BBB 🙂

and this is another thing.. I'm not a rich man by any

...
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If you have a problem with coverage, you would know it in the first 30 days. If you want out for another reason, you have to deal with it. you made a legal decision, so stand by it.

Oh, I also have to add that no cellular company guarantees coverage. If you're not getting a signal and you're living in an area that we do provide service, then it's probably your fault for not realizing this in the very generous 30 day trial period. We have it for that specific purpose. If you've moved from one area to another, that's a different story and I do apologize. I have little pity for people who aren't responsible, however.

ralph_on_me said:
Oh, I also have to add that no cellular company guarantees coverage. If you're not getting a signal and you're living in an area that we do provide service, then it's probably your fault for not realizing this in the very generous 30 day trial period. We have it for that specific purpose. If you've moved from one area to another, that's a different story and I do apologize. I have little pity for people who aren't responsible, however.

That is the problem I am running into. I have moved to a new part of Pittsburgh, and I do not have service in or around my house. If I go a block away (up a hill), then I get service. But on my property (inside or outside), I drop calls like crazy.

SForsyth01 said:

ralph_on_me said:
Oh, I also have to add that no cellular company guarantees coverage. If you're not getting a signal and you're living in an area that we do provide service, then it's probably your fault for not realizing this in the very generous 30 day trial period. We have it for that specific purpose. If you've moved from one area to another, that's a different story and I do apologize. I have little pity for people who aren't responsible, however.

That is the problem I am running into. I have moved to a new part of Pittsburgh, and I do not have service in or around my house. If I go a block away (up a hill), then I get service. But on my property (inside or

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SForsyth01 said:
And I'm still not trying to get out of a contract.....So everyone else should quit their complaining.

lol, you're a model citizen. That still sucks though. Do you know anyone who's had luck with a wireless amplifier? I've only read about them, but as I've never heard a first hand experience I'm hesitant about recommending one or buying one.

ralph_on_me said:
Do you know anyone who's had luck with a wireless amplifier? I've only read about them, but as I've never heard a first hand experience I'm hesitant about recommending one or buying one.

Well, as long as we aren't talking about those stupid little stickers that go on the battery, I'd say the principle is sound--it's just an RF booster for the correct band, ought to work...

Yeah, I'm not talking about the stickers. I've seen banner adds for them on this site before. I think you'd still have to put up an external antenna outside your house to broadcast it inside, so if the signal is shoddy outside your house it wouldn't be much better... correct?

the tricell is quite effective (the sticker that goes on the battery)... ive heard many truckers that swear by it & love it

Oh god no... no no no... when I come across those on a customers phone I peel them off and throw them in the trash.

really?.. i've heard otherwise.. never tried one myself tho so i cant say for sure

It doesn't make any mechanical sense. The sticker would have to make contact with the antenna inside the phone. If it did, then it would theoretically benefit reception.

Funny. I have let customer's try them on phones and they do in fact work. I sold the VZW Audiovox 8600 for awhile and found it had horrible reception. I let these customers I sold that phone to try one of these stick on antennas. Every one came back and told me they now got reception in areas they didn't, and the issue of dropped calls stopped. Every one. So I started selling this phone with one added from the start. Zero complaints about reception.

I also have seen on other phones such as the Motos, and the LG phones (LG with fixed stubby antennas, any Moto) that it wouldn't make a difference. So for some reason I guess it depends on the phone...

As far as the antenna boosters. They are amplified so they will actually pull ...
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Are you serious? Don't they get mad? I sure would if I dropped $30 on that thing and some jerk in a store peeled it off and threw it away.

ralph_on_me said:

SForsyth01 said:
And I'm still not trying to get out of a contract.....So everyone else should quit their complaining.

lol, you're a model citizen. That still sucks though. Do you know anyone who's had luck with a wireless amplifier? I've only read about them, but as I've never heard a first hand experience I'm hesitant about recommending one or buying one.

Yeah, I'm not putting a little sticker on my phone, and I'm not paying $400 for a device just to make my cell phone work. I would pay the $150 ETF before I did that.

Have you tried a Wilson external antenna...

crazyeaglefan236 said:
Have you tried a Wilson external antenna...

I thought the purpose of a cellular phone was to get away from the wires, not have one connected to your phone in order to get signal.

I will just continue using my VZW phone at home and only use my Cingular one when I am away from home.

OK. Just remember that it is impossible for every cell carrier to have 100 percent coverage. If it isn't worth it to buy a 40 dollar item to have steady signal at your house because you feel a cell phone should work everywhere...then that is up to you. Unreal expectations, but your perogative. And I do not sell Cingular. I am a VZW and a Nextel dealer. We have an area here that VZW doesn't work at currently, but Nextel does. But I have seen that with one of those external antennas, people can get signal in that pocket of space (about a half mile stretch between two mountains). Nextel has coverage there. So people that live there say how VZW sucks and their friends have Nextel and Nextel is so much better. Well, yeah because you have ...
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SForsyth01 said:

ralph_on_me said:
Oh, I also have to add that no cellular company guarantees coverage. If you're not getting a signal and you're living in an area that we do provide service, then it's probably your fault for not realizing this in the very generous 30 day trial period. We have it for that specific purpose. If you've moved from one area to another, that's a different story and I do apologize. I have little pity for people who aren't responsible, however.

That is the problem I am running into. I have moved to a new part of Pittsburgh, and I do not have service in or around my house. If I go a block away (up a hill), then I get service. But on my property (inside or

...
(continues)

cnglrmgr said:

SForsyth01 said:

ralph_on_me said:
Oh, I also have to add that no cellular company guarantees coverage. If you're not getting a signal and you're living in an area that we do provide service, then it's probably your fault for not realizing this in the very generous 30 day trial period. We have it for that specific purpose. If you've moved from one area to another, that's a different story and I do apologize. I have little pity for people who aren't responsible, however.

That is the problem I am running into. I have moved to a new part of Pittsburgh, and I do not have service in or around my house. If I go a block away (up a hill), then I get serv

...
(continues)

What if the tower starts sucking after the 30 days? Around here, whenever we get any kind of precipitation, even fog, the signal starts to go out. Heavy rain or snow? Might as well turn it off and put it in a drawer because you won't be able to use it for at least a day. And it's not just because of the weather, because if I start to travel out of town, as soon as I get on a new tower, my phone comes back to life. I've told them about this, and they really don't seem to care. I guess they feel it's just an isolated problem, but I know a lot of people in the area that are really getting tired of it.