Why Cingular sucks
Here is the main reason that Cingular sucks. Cingular takes a lot of the idiots that they have working for them and they make them supervisors and managers, and then the good smart people that actually know how to do their jobs can't do them properly, because having an idiotic supervisor is very draining and it burns people out very quickly. Cingular would be a better company if they could just start throwing out the idiots starting from the CEO's office and going down.
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OH... and not to mention getting 50 calls a day from customers who can't figure out what end of the cell they are supposed to speak into can make someone want to jump off a bridge.
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cubbie1423 said:
OH... and not to mention getting 50 calls a day from customers who can't figure out what end of the cell they are supposed to speak into can make someone want to jump off a bridge.
that has nothing to do with why you think cingular sucks, it has to do with why you think your job sucks.
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I don't work for Cingular, or any wireless company. If you don't think having idiotic employees can make a company suck, then you are nuts.
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No, don't commend him for his ridiculous comments. You are stating pointless comments that any carrier can have a problem with, and pinning it on Cingular.
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lets try this again...YOU said:
YOU said calls from CUSTOMERS not know how to use their phone, not EMPLOYEES. now does my reply make sense?. i don't think i am crazy...
cubbie1423 said:
OH... and not to mention getting 50 calls a day from customers who can't figure out what end of the cell they are supposed to speak into can make someone want to jump off a bridge.
YOU said calls from CUSTOMERS not know how to use their phone, not EMPLOYEES. now does my reply make sense?. i don't think i am crazy...
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one last recap:
THEN
(continues)
cubbie1423 said:
Here is the main reason that Cingular sucks. Cingular takes a lot of the idiots that they have working for them and they make them supervisors and managers, and then the good smart people that actually know how to do their jobs can't do them properly, because having an idiotic supervisor is very draining and it burns people out very quickly. Cingular would be a better company if they could just start throwing out the idiots starting from the CEO's office and going down.
THEN
cubbie1423 said:...
OH... and not to mention getting 50 calls a day from customers who can't figure out what end of the cell they are supposed to speak into can make someone wan
(continues)
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They have nothing to do with each other, I was just listing another reason why Cingular sucks. Stupid customers get the reps fed up, and they are in turn rude to the non stupid callers.
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i eat corn, so then deer suffer because they have less corn to eat...in other words that was a stretch as to why cingular sucks, it was actually a defense as to why some reps are short tempered now that i think about it. oh well, forget it. its a dumb thread to begin with
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jinx7676 said:
i eat corn, so then deer suffer because they have less corn to eat...in other words that was a stretch as to why cingular sucks, it was actually a defense as to why some reps are short tempered now that i think about it. oh well, forget it. its a dumb thread to begin with
Regardless of what this guy says now, he sounds like a disgruntled call center employee that got in trouble. Just read the first post. Sad.
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If no customers called in with stupid questions-
How would many of you make your living instead?
Perhaps then you would not need those terrible supervisors. In fact there would be no job. Unless Cingular in benevolent enough to pay people to sit at cubicles waiting for the inevitable multitude of customer calls just calling to say hi, or thanks.
How would many of you make your living instead?
Perhaps then you would not need those terrible supervisors. In fact there would be no job. Unless Cingular in benevolent enough to pay people to sit at cubicles waiting for the inevitable multitude of customer calls just calling to say hi, or thanks.
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Yeah I heard Cingular is going to create a new position in all COR stores called "fun and happy comment reciever". This position will be filld by a person who sits in a fluffy orange chair and every customer who comes in to say thanks and you guys rock, he will just sit there and beam with a smile on his face. I'm actually going to apply for one of the positions next month. This is really going to be great.
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cubbie1423 said:
They have nothing to do with each other, I was just listing another reason why Cingular sucks. Stupid customers get the reps fed up, and they are in turn rude to the non stupid callers.
Customers PAY for the privilage of being ignorant.
Cingular Reps Get some of their money to listen.
Cingular NEEDs customers...Customers do not need Cingular
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As far as employees go we are hired and put through class after class to learn what we explain to our customers. 9 times out of 10 we call customer service to back up the answers we give them. So maybe because the service is bad every now and then doesnt mean that we dont know what we are doing at the jobs we are paid for and do a damn good job at.
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😁 Well I look at the cup as half full! It's a trade off idiotic customers deserve idiotic reps 😁
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nextel18 said:
very true. i agree mostly with the ceo and top execs part.
Oh, and lets see the wonderful top execs with your precious sprint/nextel do better. They were not capable of the organic growth you stated in another thread either. They had to merge in order to compete too.
The grass isn't going to be any greener for your wonderful, highly touted merger either.
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very interesting how i am talking about cingular then you bring in sprint-nextel. lol. very pathetic.
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Geez, I have to squeeze in some work between posts and you guys are moving too fast.
In sprints claim that they cover 290 million people, is that worldwide or just in the US? Cuz the estimated population of the US is only 295.7 million.
In sprints claim that they cover 290 million people, is that worldwide or just in the US? Cuz the estimated population of the US is only 295.7 million.
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cubbie1423 said:
Geez, I have to squeeze in some work between posts and you guys are moving too fast.
In sprints claim that they cover 290 million people, is that worldwide or just in the US? Cuz the estimated population of the US is only 295.7 million.
Thank you....I made the same exact point.
They do cover 290 million prospective customers, but Nextel18 is stating that they cover 295 million.
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yea but thats not important (how many "perspective" customers they cover) Whats important is how many customers they actually have, and the quality of their network.. u know... dropped calls, download speeds... Yea, their plans are cheaper, but look at their coverage map. Hmmm... cheaper plans would be better if you could use the phone.. right?
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colione112 said:
yea but thats not important (how many "perspective" customers they cover) Whats important is how many customers they actually have, and the quality of their network.. u know... dropped calls, download speeds... Yea, their plans are cheaper, but look at their coverage map. Hmmm... cheaper plans would be better if you could use the phone.. right?
We have tried to make this point to Nextel18 for months now. He just doesn't seem to understand that Sprint's network is not the best out there. So we have to go at him from different angles to prove him wrong.
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http://www1.sprintpcs.com/explore/coverage/NatwideNe ... »
explain how it isn't awesome! The only parts where there isn't servie is the few white blotches
explain how it isn't awesome! The only parts where there isn't servie is the few white blotches
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GinniUA said:
http://www1.sprintpcs.com/explore/coverage/NatwideNe ... »
explain how it isn't awesome! The only parts where there isn't servie is the few white blotches
You are missing the entire point. The point is that coverage is mostly due to a roaming agreement with Verizon. Here is sprint's coverage on their native network:
http://www1.sprintpcs.com/explore/coverage/NatwideNe ... »
Now...
(continues)
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SForsyth01 said:...GinniUA said:
http://www1.sprintpcs.com/explore/coverage/NatwideNe ... »
explain how it isn't awesome! The only parts where there isn't servie is the few white blotches
You are missing the entire point. The point is that coverage is mostly due to a roaming agreement with Verizon. Here is sprint's coverage on their native network:
http://www1.sprintpcs.com/explore/coverage/NatwideNe ... »
(continues)
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Al_Swearengen said:...SForsyth01 said:GinniUA said:
http://www1.sprintpcs.com/explore/coverage/NatwideNe ... »
explain how it isn't awesome! The only parts where there isn't servie is the few white blotches
You are missing the entire point. The point is that coverage is mostly due to a roaming agreement with Verizon. Here is sprint's coverage on their native network:
http://www1.sprintpcs.com/explore/coverage/NatwideNe ... »
(continues)
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SForsyth01 said:...Al_Swearengen said:SForsyth01 said:GinniUA said:
http://www1.sprintpcs.com/explore/coverage/NatwideNe ... »
explain how it isn't awesome! The only parts where there isn't servie is the few white blotches
You are missing the entire point. The point is that coverage is mostly due to a roaming agreement with Verizon. Here is sprint's coverage on their native network:
http://www1.sprintpcs.com/explore/coverage/NatwideNe ... »
(continues)
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GinniUA said:
http://www1.sprintpcs.com/explore/coverage/NatwideNe ... »
explain how it isn't awesome! The only parts where there isn't servie is the few white blotches
90% of the map is digital roaming. How is that awesome??? The dark green is Sprint's native owned network. That is pathetic.
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exactly.. i work in a cing corp store and we received a comparison map of sprint & cingular. If anyone wants it, email me and i'll forward it to you.
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the point is, they don't control the majority of the network they use. Look at the other major carriers, verizon and cingular, they own and operate the majority of their networks. Hell even nextel owns their network.
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according to their website it says they cover 290 million in usa and virin islands and PR.
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it says it. it says also that cingular covers 270 million people and has licensed pops of 292 million. so should we say thats bogus too?
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99% of what Cingular says is bogus, the only smart thing they have done in the past year is get rid of that stupid slogan, something like "the company that believes in the freedom of self expression"
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allright my friend..
i will talk to you guys tomorow... since i have a life and cant spend the whole day on here. 🙂
plus i have a wonderful international business class. should be fun.
stay safe my friend. 🙂
i will talk to you guys tomorow... since i have a life and cant spend the whole day on here. 🙂
plus i have a wonderful international business class. should be fun.
stay safe my friend. 🙂
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It was "Cingular Fits You Best". The 'slogan' that you're speaking of was never a slogan of Cingular's.
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Actually it was, way back when Stephen Carter was CEO. Go to the Cingular website and look under press releases from January of 2001.
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Interesting.
Yes, I do remember a time when Cingular's target was the youth market.
I was mistaken.
Yes, I do remember a time when Cingular's target was the youth market.
I was mistaken.
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I don't get me started about Cingular before Stan Sigman. Cingular was an even bigger mess than what it is now.
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You are correct, back in 2001 cingular did have "Cingular believes in the power of self expression," as a campaign for people to use their phones more responsibly, but it was not a slogan.
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should be cingular jack-ass because thats what you would be if you signed a contract with them!
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wow. you're good. you're REAL good.
whoa. jack-ass. CRAZY.
just another internet cowboy.
xoxo
whoa. jack-ass. CRAZY.
just another internet cowboy.
xoxo
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whoa-----wow-----ahhhhh----weeeee
man that was a good one! Maverick your so funny you and fuzzy bear should get togather and have a douche off to see who the funny'st one of all is!!!!
man that was a good one! Maverick your so funny you and fuzzy bear should get togather and have a douche off to see who the funny'st one of all is!!!!
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sprint and nextel togather to form super crap cell phones. Talk about the laughing stock of cell phone sales, fair and flexable? its not like you are going to get service so your not going to go over what a waist of time.
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were younot getting sales, or are you included in the moron category you so obviously created? Maybe both.
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he already said he did say that he did not work for cingular so i would say that the title of this post is wrong. I would also have to say on that same note your wrong hummm but i bet thats not a new thing, you being wrong that is.
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I dont know who the bigger moron is. Cubbie for creating this thread or me for reading it.
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Hey Cubbie,
Im sorry you had a bad experience with cingular. I would like to know what happened! From your response it seems pretty bad....
Im sorry you had a bad experience with cingular. I would like to know what happened! From your response it seems pretty bad....
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well, if all the smart people who knew how to do there jobs were promoted, then only the idiots would be left on the floor, ne?
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