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Anyone here heard of VIP Tools? What is it?
I was told I could get a phone upgrade using this program but I've never heard of this before.
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the Vip tool is something csr's use to verify if customer's are eligible for certain promotions.
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gothca. And the August promo, I was offered to choose from 3 different phones. The CSR told me I would not have to do any kind of contract renewal/extension to get the promo prices. Does this sound right?
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That is unfortunately incorrect...
Any promotional price you get on a phone would require a minium 1 or 2 yr contract extension..the only time you can purchase a phone without any kind of extension would be to purchase the phone for the full retail price.
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