Forced Migration for GAIT customers
Has anyone heard about this new promotion? Blue GAIT customers are give two options either migrate to Cingular with a free Nokia 6010 and new 24 month agreement, or reprogram your phone to work on only GSM, but only on the 1900 frequency (and we were informed that the 850 is stronger and where the money is going) plus you have to go to a GSM blue default plan where in many cases is moving to a local more expensive plan. We were told that if customer weren't happy with these options that they can cancel their service but with a ETF. And these are the calls we are now taking all day long...You wouldn't believe the amount of Sup calls we have. I just had 5 in a row. And one of them was a store agent!
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Yeah I had a call about that yeterday. I heard that there were only about 73,000 GAIT customers left anyway.
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only? thats enough to efficiently F*ck my conversion for the week.
and i was going to buy my kid a new puppy.... 😉
and i was going to buy my kid a new puppy.... 😉
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No commision for us. So it doesnt matter to me if they migrate or not. I still get paid the same amount.
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well its not technically commision. that would be a percent of value to which we sell.....ugh whoa...
conversion is number of calls divided by number of sales......so you can imagine, my conversion is really realy low.
conversion is number of calls divided by number of sales......so you can imagine, my conversion is really realy low.
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One of the other site's floor average was 18 % last week lol That's really really bad
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That's not fair though...that means everyone that is 38% or higher is making 3$ a sale..what??!?!
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i'm a sales rep takin GAIT calls too. we're scraping the bottom of the barrell for customer who haven't migrated yet. we're down to the dirty work. dammit, i can't wait for retention, but it's prolly not gonna happen for a while.
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Yes, GAIT customers are required to change plans in the very least, but they're not required to go to local calling area plans, and it's not a downgrade for most people. One gentleman was very concerned about it, but he seemed fine with it when I told him he had 2200 anytime now and would be getting 3500 for the same price ($199) if he didn't go with the new phone.
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