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Customers 2 Cents

Shayby

Jun 27, 2005, 6:37 PM
Tell me why I just had a customer call in and yell at me because he got charged for .02 of kilobyte usage....
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rogersuser

Jun 27, 2005, 7:07 PM
If it was a crochety old man/woman it was because they were lonley and wanted someone to talk to because their families neglect them 😢 If it was a young to middle aged man he wanted to talk to a) a woman and feel powerful (or posibly perverse thoughts) or b) a man and assert domination. if it was a young to middle age woman she wanted to talk to a) a woman and show that she was inteligent and acompetitive threat to other women for the man market, or b) a man and flirt her way into something anyone would give her just to shut her up get off the phone and talk to the next idiot about the same thing on a bigger scale because honestly she was wasting your precious time.
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Eloi_in_the_far_Future

Jun 29, 2005, 9:11 AM
Wow, someone thinks a great deal of their own diagnostic abilities. Sorry, you can't make statements like this. As much as people might nod at the stereotype, or realize the setting is appropriate, no one would be able to defend these statements.

For your especially heinous misuse of logic, I give you three solid WHACKs with the wiffle bat of reason.

WHACK
WHACK
WHACK
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acidii_

Jun 27, 2005, 10:11 PM
yeah thats pretty bad, i hate people that call in for that, its not even worth the time. That and when people call to complain about about taxes. "Man my taxes went up 2 cents i want that fixed!!!". come on is it really worth the effort...
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MistaBlue1914

Jun 28, 2005, 7:05 PM
Like Nelson on the Simpsons HA HA
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davidg4781

Jun 28, 2005, 10:26 PM
I think it is. It takes what, about 5 minutes to call in and ask about it? I can do that on my way to class. I've seen small charges on my data usage before, but never really thought anything of it. Maybe I should start. I think I saw it on my grandpa's line and he hardly turns is on. Is this a way Cingular's trying to get extra revenue? This sure is interesting.
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JephMan

Jun 29, 2005, 1:22 PM
Well, ya got to figure.... .02 per customer, lets say just 25 million people would be about 500,000 extra revenue a month.
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MistaBlue1914

Jun 29, 2005, 1:30 PM
There is a good point. Like the man who takes a nickle from every employee's paycheck every month can now buy that bently he wanted
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Correction

Jun 30, 2005, 1:15 PM
No way would any major wireless company do that.

That back lash if anyone (Like the FCC) found out would be HUGE!

Fines from FCC... Lawsuits from 100's of thousands if not millions of customers. Massive cancelations. Reputation ruined.

It would destroy any company. Its not worth risking EVERYTHING to steal 500k a month from customers. Makes no sence
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davidg4781

Jul 1, 2005, 3:52 AM
Tell that to CEOs of Enron and Worldcom. They risked a lot for financial gain. And who's to say anyone would ever find out Cingular's purposefuly doing it? It could be programed into the computer to round up an extra minute on every 10th call or add an extra kb or 2 on every 100th customer once a day. Voter fraud's rampent all over the country, no one knows anything about that. It's a shame, but it happens.
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chubber

Jun 29, 2005, 2:50 PM
It's the principle!
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