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Pantech Link 2 (P5000) cant view MMS or pictures sent via texting ??


Feb 7, 2012, 2:55 PM
My wife has a Pantech Link 2 (P5000).

She cant open or view pictures that are sent via text or MMS ??

Anybody know why ??

When she gets a picture text it ask to download & when you hit DOWNLOAD it looks like its downloading but nothing happens ??

Can anybody help ??

Feb 7, 2012, 4:23 PM
Do you have a data block on the line? That would also block the ability for MMS.
MMS does not draw from data but must have the capability to function.

Feb 7, 2012, 4:25 PM
She has NO Data plan on her phone.

Do you have to have one to receive pictures that are texted ?

Feb 8, 2012, 9:41 AM
You do not have to have a data plan, but you cannot have a data block in place.

Call Customer Service to see if there is a data block, and remove if you want to be able to send/receive MMS. However, note that if she accidentally hits the internet button you may incur data pay-per-use charges @ $2/MB (minimum charge for any access is $2.00)

Feb 13, 2012, 11:03 AM
but if she just wants to open a picture sent via text...will there be a data charge? ?

she NEVER uses the internet on the phone ay all

we do have an Unlimited Messaging plan ( shared)

Feb 13, 2012, 12:07 PM
There won't be a data charge. It uses a data connection, but charges the messaging plan, not the data plan. So if you have unlimited texting, there's no charge for it at all.

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