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iphone help

dmack

Sep 17, 2011, 11:57 PM
Today, my Yahoo email was hacked. I logged in and changed my pw and since then, when I go to Mail on my phone under settings, several options are grayed out (the first 4). Any idea how this happened or how I can get it fixed?
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Jellz

Sep 18, 2011, 10:36 AM
Obvious question, but when you changed the password, did you go into the phone settings and enter the right password? Eh?
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dmack

Sep 18, 2011, 11:27 AM
That was my next move, but that's part of the section that's grayed out.
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Tomdg07

Sep 19, 2011, 2:23 PM
just delete it and re-add in that case
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dmack

Sep 19, 2011, 5:07 PM
I wish I could...but that option isn't available either. Everything under the Accounts heading (under Mail, Contacts, Calendars) is grayed out so I cannot access those menu options (which includes swiping to the left). I'm out of options, short of doing a Master Reset but idk if that'll work either.
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Jellz

Sep 20, 2011, 7:18 AM
Try syncing it through iTunes, then going into your iPhone through there to go to the Mail and see what options you get.
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dmack

Sep 20, 2011, 6:02 PM
Ahh, I got it. Settings-Restrictions-Allow Changes. Email option was turned off. Must've gotten turned off during the pw hacking b/c that section is protected by a different pw. What an easy fix. I was just about to reset factory settings when I discovered it. Thanks for the replies Smile
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Jellz

Sep 21, 2011, 5:21 PM
Awesome, I'll keep that in mind if anyone else ever has the same problem Smile
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acdc1a

Sep 20, 2011, 9:48 AM
Perhaps a tall building or creating a "will it blend" video will help...
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