Signing up for Cingular
I just had a few questions,
1) how does the text messages work? do I pay for incoming? etc.
2) and does it make any diffrence if its a cingular phone, (that I am sending to, or is sending to me)?
3) how does the wireless internet plans work?
4) is the insurance worth it?
5) if I were to get a wireless internet card for my laptop, how would it compare to dial up?
1) how does the text messages work? do I pay for incoming? etc.
2) and does it make any diffrence if its a cingular phone, (that I am sending to, or is sending to me)?
3) how does the wireless internet plans work?
4) is the insurance worth it?
5) if I were to get a wireless internet card for my laptop, how would it compare to dial up?
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i am a customer service rep for cingular wireless.
1) Yes you pay for both incoming and outgoing text mssaging on a pay per use basis it is .10 per message sent and recieved.You can sign up for a text messaging package which can really help with the cost 2.99 for three months of unlimited and then 100 messages for 2.99.
2) No it does not make a differance
3)The wireless internet packages are pay per use .1/2 cent per kilobye not monthly service cost pay as you go or one mb for 6.99 14.99 for two mb all the way up to 74.99 for unlimited wix. It is charged by the kb so it is not how long your on the internet it is how much you download. So it is how many pages you look at or if you download games or applications that is more kb's.
4) Y...
(continues)
1) Yes you pay for both incoming and outgoing text mssaging on a pay per use basis it is .10 per message sent and recieved.You can sign up for a text messaging package which can really help with the cost 2.99 for three months of unlimited and then 100 messages for 2.99.
2) No it does not make a differance
3)The wireless internet packages are pay per use .1/2 cent per kilobye not monthly service cost pay as you go or one mb for 6.99 14.99 for two mb all the way up to 74.99 for unlimited wix. It is charged by the kb so it is not how long your on the internet it is how much you download. So it is how many pages you look at or if you download games or applications that is more kb's.
4) Y...
(continues)
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2 more questions,
1) how much is long distance to Canada?
2) if on the website, my number is availible to port (under LNP) is it possible for it not to work at the store?
1) how much is long distance to Canada?
2) if on the website, my number is availible to port (under LNP) is it possible for it not to work at the store?
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> 2) if on the website, my number is availible to > port (under LNP) is it possible for it not to
> work at the store?
Yes. This in fact turned out to be the case for my wife. The software that Cingular uses to compute LNP on the Website is NOT the identical software that was used to for moving the number from Sprint to Cingular. This was news to our Cingular store rep at the time (Dec. 31st).
And the unsuccessful LNP attempt left my wife's account at Sprint in an "in-between" state. Sprint required me to have Cingular formally cancel the request so they could discontinue the Sprint account. Not a big deal, but symptomatic of the kinds of problems you can get with business-to-business software transactions.
> work at the store?
Yes. This in fact turned out to be the case for my wife. The software that Cingular uses to compute LNP on the Website is NOT the identical software that was used to for moving the number from Sprint to Cingular. This was news to our Cingular store rep at the time (Dec. 31st).
And the unsuccessful LNP attempt left my wife's account at Sprint in an "in-between" state. Sprint required me to have Cingular formally cancel the request so they could discontinue the Sprint account. Not a big deal, but symptomatic of the kinds of problems you can get with business-to-business software transactions.
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Calls to Canada are .79 per minute unless yu sign up for a call poackage then it can be as loow as .35 cents per minutes but the problem is if you are outside of your home area or in cingular extend your call pack is useless. You should sign up for the north america plan if you call canada or travel to canada.
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what is the north america plan???
(I see no info on the website)
how do I and other people report lack of service in a area???
(I see no info on the website)
how do I and other people report lack of service in a area???
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The north american plan is no long distance or romaing charges when calling and traveling in north america including mexico. No roaming charges in north america. To report low signal area call customer service we report them to our technicians. No service areas mean no cingular service but if AT&T or t-mobile has sertvice then you will be able to use your phone. If you are on a nation plan there will be no roaming charges even if you use another carriers signal.
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simplymarcus said:
The north american plan is no long distance or romaing charges when calling and traveling in north america including mexico. No roaming charges in north america. To report low signal area call customer service we report them to our technicians. No service areas mean no cingular service but if AT&T or t-mobile has sertvice then you will be able to use your phone. If you are on a nation plan there will be no roaming charges even if you use another carriers signal.
I tried, but I am not geting service on anybody,
is there anyway to change the settings on the 6200 to get more service, or change networks,
b/c my phone only picks up Cingular, which has no service (even though AT&T has GSM ...
(continues)
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It looks like your account has a roam restriction. Call customer service and have them remove it.
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