Unlock code, read its not what you think
stephen5688 said:
Like I said someone that know please respond. π
from what i have been told by a friend of mine who is a cingular rep, you have to be eligible to get the code first, which is either purchasing the phone at full retail (with proof), or fufill the full service agreement, or be active 90 days w/ no past due payments, etc etc etc, then it should take bout 5-7 business days
Please dont assume I dont know what im talking about...thanks
the phone is a sony ericsson s710a
This is what you get for buying it from ebay. noone should help you get the unlock code.
What? Are you a communist or something?
People can buy phones independently and have them locked without their knowledge by companies, but this is their fault?
How bout this. Lets say you take your car to a new mechanic. The mechanic does the same thing these companies are doing. Is that right?
Enjoy your kool-aid!
That being said customers have three choices in purchasing phones, 1:direct from the manufacturer, for a little over full retail value, unlocked, 2πirect from the wireless carrier, locked and depending on the offer you take, locked for a certain period of time,then eligible to be unlocked or 3πurchased from 3rd party sites like Ebay, Circuit city, best buy etc....
That being said, if you CHOOSE option 2 then you go into that decision knowing whats involved, you can't say well i took that option, and i don't agree with it, but i'll tke the offer for now.You still choose that option, and you wanna bitch about how unfair it is, good thats your right, just like its our right to ...
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The phone's bought from a third party and he wants to get it subsidy unlocked. As far as we're concerned the phone was sold at a discounted rate with no contractual obligation; the seller took the hit if any, not Cingular. The way Cingular does business, it's the same as buying full retail.
He can get his phone unlocked, simple as that. If he's in the east--north or south--all it takes is 1 Care rep calling their Tech Desk and reviewing the IMEI information and any other information (i.e., sales receipt). If he's in any other market, that tier 2 tech desk'll give him a call back.
(Nor is it "unfair" to subsidy lock phones. It's a way Americans do business to mono...
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Echternacht said:...
Sure. But you gotta see that, you didn't answer the question he asked.
The phone's bought from a third party and he wants to get it subsidy unlocked. As far as we're concerned the phone was sold at a discounted rate with no contractual obligation; the seller took the hit if any, not Cingular. The way Cingular does business, it's the same as buying full retail.
He can get his phone unlocked, simple as that. If he's in the east--north or south--all it takes is 1 Care rep calling their Tech Desk and reviewing the IMEI information and any other information (i.e., sales receipt). If he's in any other market, that tier 2 tech desk'll give him a call back.
(Nor is it "unfair" to subsidy lock phones. It
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Cellboob01 said:
http://www.legalnewswatch.com/news_362.html »This is what you get for buying it from ebay. noone should help you get the unlock code.
What? Are you a communist or something?
People can buy phones independently and have them locked without their knowledge by companies, but this is their fault?
How bout this. Lets say you take your car to a new mechanic. The mechanic does the same thing these companies are doing. Is that right?
Enjoy your kool-aid!
Let's say u buy a phone from ebay and the guy that runs the site never unlocked the phone.
Is it cingular's fault u went on ebay and bought the phone and its not set up right? NO NO NO NO NO NO!!!
...
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stephen5688 said:
No No NO, I did not buy this phone from Cingular at a discounted price, I did not buy it from Cingular at all. So the contract should not matter.
Calm down, i wil explain it to you and then respond from this.If you have a device that is a cingular branded phone, then to get it unlocked you must do the following: If you bought it direct from cingular ie: corp. store or from website or care, you have either paid Full Retail Price, or if with a discount then you must have had it on service for a minimum of 90 days continous service.
From what you say that eliminates that one, if you bought it used(Ebay, flea market, friend....) you will not be able to get it unlocked from Cingular unl...
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You bought the phone through them, you should unlock it through them :-p
Any number of phones can use special software to change the programming and eliminate the carrier as a middle-man for unlocking.
Or you can punch in a code. There's no menu option for it. You just put the new sim card and then the code.
I unlocked one yesterday. It was fun.
Sounds like someone doesn't like to give their unlock codes out . . . π
It's just with everyone else (and particularly with European companies), you can call and akse for the unlock codes, and they call you back usually the next day and give you the code.
There are some legitimate reasons for wanting a phone unlocked, like buying prepaid service while travelling internationally, and many people do not realize that it will be such a hassle to get the codes and ask for them only a day or two before they leave . . .
My store sells both T-Mobile and Cingular, and I can tell you from personal experience that Cingular does lose customers over this point. T-Mobile is very lenient about giving out their unlock codes, and people who travel internationally a lot like that. I've never had a charge...
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Personally, I would like to see the US move more toward a system like what European carriers use - buy the phone that you really like, and then get service from the carrier you like without contract. It's a little more expensive up front - but there's not opportunity for a 'bait and switch' once you've signed the contract.
i agree with you. everyone would be happy and we wouldn't have to mess with contracts anymore. No More ETF'S. that would be great π
Plus, US rates are still among the lowest in the world.
The rates are cheaper in Europe though - particularly because many companies only charge you for outgoing calls. Also, the retail on the phones is less in Europe (though generally still more than the subsidized price here in the States).
Oh, I don't have it in writing for you to see, sorry. Just gotta trust me.
Oh wait, you don't trust anyone who doesn't carry the item in writing.
There are only five basic valid qualifying conditions:
1) The handset was purchased at the full retail price.
2) The handset was purchased at a discounted (subsidized) price during activation or an upgrade, and the contract period is complete or the account cancelled and an ETF has been paid.
3) The handset was purchased at a discounted (subsidized) price and the contract period is not complete but the customer has qualified for and has an International Roaming feature on their account which is in good standing and has been active for 90 continuous days.
4) The handset ...
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disturbed1 said:
where's this policy written up? Out of curiosity
CSP tool, under search,type in subsidy unlock code, there it gives you full protocals of it.
For those who may have missed this nested nugget of information.
Cellboob01 said:
http://www.legalnewswatch.com/news_362.html »
For those who may have missed this nested nugget of information.
Any jerkoff, with too much time on his hands can file a suit, the bottom line is that people have choices in life, to turn left or turn right, to work or not to work, to have a cell phone or not, to sign up carrier A or carrier B.
Life is full of choices, you don't get to say well i want to be with carrier A, but carrier B got nicer phones, but i'll take the phone with carrier B,then use it with carrier A.
Thats part of why they phones get locked, 2 carriers may carry it, one lowers it price for a new service, while the other does, you don't say i want your discount, but so...
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Essentially, I disagree. You buy a piece of property, that is your property. The phones are not being leased, but purchased.
Something else you mention caught my attention though.
...
Any jerkoff, with too much time on his hands can file a suit, the bottom line is that people have choices in life, to turn left or turn right, to work or not to work, to have a cell phone or not, to sign up carrier A or carrier B.
Perhaps then you could explain
Cingular Wireless has said that it would pay $5.11 million in back wages to 25,351 customer service employees to settle government charges that it violated federal overtime laws. Cingular, which didn't admit liability, ag
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Draxa said:
Then feel free to buy your property at full price.
Exactly, you can buy the phone from different offerings, direct from the manufacturer, from the carrier, from third party vendors like best buy or Ebay.
Each offer made comes with their own terms, you have choices, you don't like those choices well thats too damn bad.Grow up for pete's sake.
You make choices, you live with those decisions, its that simple.
texaswireless said:
Cellboob has made it clear that taking responsibility for ones choices is not as important as making others responsible for your choices.
Tell me about it, i already had 4 escalations tonight, who feel we should unlock the att phones, no atter what.I asked them did you know it was locked when you were buying it, he told me yes, but his friend told him if he called in enough we'd give it to him to stop calling in, when i tolld him,we'd bar him fro harrassing care reps before giving that code out.
Well he said he should be able to buy it unlocked, and when i refered him to the manufacturer, he told ,e they charge more cuz its unlocked, and he says we should discount them and sell unloc...
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All my receipts show the TRUE retail price, not just the no contract price, so they get a real idea how much they are actually saving.
If people bought phones like car stereos maybe some might start understanding. All I can do is educate those who walk in my door.
I try with others but they end up calling me a liar and degrade my business practices (or my neighbor, 50-50 chance he is right).
By you know going into it that the company has them locked to their service, and you go into the deal knowing, you can't feign afterwards "thats not fair, i don't like it" well who told you had to take the offer, no one put a gun to your head, you have other options.
Thats like using your example, that a ford dealership sells a car for $4000.00 and another ford dealer sells that $3000.00 if you sign a 2 year l...
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If you read the filing, you will see that much of what you claim, the filing claims to be untrue.
So it should be a simple matter for the courts to decide if that is indeed the case.
Cellboob01 said:
http://www.consumerwatchdog.org/corporate/rp/rp00433 ... »
If you read the filing, you will see that much of what you claim, the filing claims to be untrue.
So it should be a simple matter for the courts to decide if that is indeed the case.
People have been trying for years, you clearly Celboob live up to your name, those same people tried 15 years ago, to get analog phones, unrestricted to be used by different carriers, 10 years ago for digital phones, 7 years ago, Digital Multi Network phones, 4 years ago with Gait phones, and now with GSM phones, they didn't win then, they won't win now, and they won't when they file with the next generation of phones.
Same crap different pile t...
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"Those who crow the most often eat the most Crow!" - Great and Wise Phil Jackson
Crow when they win, until then know your history.
I am so happy. Cellboob managed to bring us together, former enemies no allies against the follish one.
I love you Austin316 π’
I hate mcdonalds.
direct quote from the lawsuit this is incorrect it will provide to be very problematic as tmobile does not have the 850 band with their service so if someone switched from tmo to cingular and took their tmo phone SORRY NO SERVICE ? and if they did get service it would be of of mostly tmos network so after 90 days of that we would let them go anyway !
Also if a customer wanted to use the data features would not be able to without getting each specific carriers internet settings ! so this would not be seamless at ALL! so why don't you read the crap you post and maybe GET A CLUE ...
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Cingular has already resolved this issue, and so has T-Mobile. You can get an unlock code if you a) pay full price or b) fulfill your agreement which entitled you to said discount.
Do you drive your wife nuts like this as well, or just us?
BTW, I c...
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If its a cingular fon, and locked to cingular, then maybe you should've checked into what would've been required before you bought it
I can get the phone unlocked, that not a problem, but I will have to pay for it. and why should I have to pay someone else when the cellular compnay that I am with Cingular can do it for free. I mean if I have to pay a third party for something my own carrier should do for me for free, well maybe I just need to find a better provider.
Customers have a variety of reasons for request a subsidy unlock code.
There are only five basic valid qualifying conditions:*
1.The handset was purchased at the full retail price.
2.The handset was purchased at a discounted (subsidized) price during activation or an upgrade, and the contract period is complete or the account cancelled and an ETF has been paid.
3.The handset was purchased at a discounted (subsidized) price and the contract period is not complete but the customer has qualified for and has an International Roaming feature on their account which is in good standing and has been active for 90 continuous days.
4.The hand...
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stephen5688 said:
Hell I have been a customer for years. And like I said Cingular should not worry about the price I paid. It did not come from them.
you know stephen we have heard you whine and moan, and piss and bitch. I am gonna lay it out in the simplest terms possible, so hopefully you may finally have this sink in or go away,whatever does the trick.
The reason that we require proof of purchase,no matter who you bought it from is real.Let's say you are a piece of trash slimeball, who robbed someone and want to unlock the phone to use on your service.Well why should we let a thug profit from a unlocked device.
Let me guess, you aren't a thug, you're a nice guy who bought a phone from Ebay or fr...
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Slow down please and form a coherant sentance.
stephen5688 said:
Hell I have been a customer for years. And like I said Cingular should not worry about the price I paid. It did not come from them.
Policy is blind to how long you've been a customer. Meet one of the criteria.
Don't buy a locked phone if you want an unlocked phone.
The seller on ebay should be the one you need to complain to, not Cingular. If you would show proof of where the ebay seller aquired it you will get somewhere. The problem is he might have bought it at a discount and then cancelled service and/or is keeping his same equipment (I did the same thing with my wife's line, upgraded and got the phone via a discount, but we still use her original handset). Either way, at some point Cingular needs to verify it was not sold at subsidized pricing. Did the seller advertise the handset as unlocked or locked? Considering it is an option when listing a cell phone I'll bet one or the other w...
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Cellboob01 said:...
Choices huh?
Essentially, I disagree. You buy a piece of property, that is your property. The phones are not being leased, but purchased.
Something else you mention caught my attention though.
Any jerkoff, with too much time on his hands can file a suit, the bottom line is that people have choices in life, to turn left or turn right, to work or not to work, to have a cell phone or not, to sign up carrier A or carrier B.
Perhaps then you could explain
Cingular Wireless has said that it would pay $5.11 million in back wages to 25,351 customer service employees to settle government charges that it violated federal overtime laws. Cingu
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The dark secre...
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You're given a discounted phone because you sign a contract, not as incentive TO sign. If you buy a new car, you don't own it until you've paid it off. If you get a phone under contract, you don't own it until you've paid off the ETF or fulfilled your contracted obligations.
If you want the "freedom" to jump ship between carriers then just buy a few phones at full price, and not sign under anyone. You can jump to a new provider every month if you want to, and keep the best deals rollin...
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Your wrong.
Essentially,
The dealer can stand to collect more if dealer cash (a rebate) is offered by the manufacturer on the car you are considering.
They are just being nice and giving you a deal huh?
Knowledge is power.
Why don't you instead reference edmunds.com.
What do you anyways? Jack of all trades, master of none? You have answer, albeit not always accurate or even relevant, for everything.
df2breathe said:...
I've gotta side with boob here. If you buy it, you should be able to use it the way you want to. The discount is an incentive to get you to sign a contract with that carrier (that's where the real money is). Then a consumer would pay the penalty if he/she breaks the contract. None of this has anything to do with how you use the phone long term. And I can't believe that any of you are foolish enough to believe that those huge prices are even vaguely related to the actual cost of the phone. Ha! You've all been suckered too!!! This is just like the automobile industry. The cost that the dealer tells you he pays is nowhere near the real cost he/she pays. There are rebates, incentives and marketing dollars ava
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I can't remember what the website is, and I'm at a computer which can't access most websites, but I remember searching google for 3g unlock codes, or gsm unlock codes... A customer had told me about it.
Now I'm not even allowed to suggest to look online, so after I hang up with a cust, I send them a tm to let them know what to search for in google. If they don't have the internet, then they're on their own.
If you go here, I think it's free.
You can request the code right through the forum.