iphone unlimited data
Yes the unlimited iphone data plan is available.
No you don't have to be a manager to add it.
I don't know if it is a COBC violation or not that's the discretion of some manager above you who either likes you or dislikes you.
Unlimited iphone plan is enveded on to POS and not OPUS. Why? I don't know. Who uses POS? Third party vendors.
Read any articles related to Windows phones and the answer will be there. Thats right! There are set of process that ultimately will allow you to add the unlimited plan or not also called "replicate".
Do you need telegence? Maybe? Is there a report generated as to who adds it etc. Yes, absolutely YES! Everyth...
"Yes the unlimited iphone data plan is available." yes and no. the regular rep cannot add this.
"No you don't have to be a manager to add it."
yes you do. you have to be a manager and/or higher than that.. (maybe credits and activations or have special profile)
"I don't know if it is a COBC violation or not that's the discretion of some manager above you who either likes you or dislikes you."
it is a violation unless there is a good reason to add it back (a rep messed up and didnt add it etc..) but it has to be added by someone who has that profile and the correct notation on the account has to be entered..
"Do you need telegence? Maybe? Is there a r...
BUT, and a big f'ing but, you don't know everything and you certainly don't know how all channels work. In YOUR channel this may or may not be accurate. In other divisions/channels, who don't even use telegence as their primary access method, I know most definately you are NOT correct.
But you just go ahead and keep ASSuming.
It's a rather lenghty article, so be sure to read it when you have some time to spare. These are always neat articles to read though.
http://mobile.salon.com/life/feature/2011/04/17/defe ... »
i know and about me of all topics
That's because we like you. :-) You have been on Phonescoop for a long time now. And you have Nextel, so yeah, you rock!
not exactly. the rep has to convince C&A that it was by mistake but sometimes they wont care. they usually say the rep should have focused and clicked on unlimited in opus. interesting stories about that (C&A not giving unlimited to customers who already had it)