Let's turn the table.
And I know that occationaly people call in and get excellent service. I know because that's the only service I give. For example a girl on my team got recognition because a customer sent a letter to the office of the president, saying how happy she was with the attention she g...
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All the time I am with Cingular and not having a problem (which is all the time except once) I consider it a wonderful experience and wonderful service.
Sure, sometime I dont have full bars, can I still make a call? Yup!
Sure, sometimes I dont have any bars and so what? There's a boat load of other things in this world that arent perfect but people dont complain about those, sos top complaining about your imperfect cellular service! Regardless of the fact that it may get frustrating.
Cingular gives me constant reliable service 95% of the day. I don't expect 100%, Im not in search of perfection.
In conclusion, I have a great experience with Cingular most of the day every day...
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HeroPsychoDreamer said: But hey, the day I can say I havent ever screwed anything up is the day I'll complain about someone else screwing up! 😎
I would just like to say, I love you, and I wish all customers in the world can see what you just wrote.
I think the man jesus said it best when he said "those without sin may cast the first stone".. or something along those lines.
I've had people tell me that my sales associates give excellent service, and that they really appreciate the way they are treated when they come in my store. Of course I always pass these compliments along to my SAs. I can't really think of a specific situation, but I know they have happened.
Positive Mental Attitude, with it you can!
When I 1st got GSM I am not gonna lie it SUCKED but when we joined ATT & Cingular my bars did go UP in certain locations but my receprion is CRAP at work, lol but who cares I know. I get complaints and compliments all the time, just yesterday I had a customer compliment on the GREAT job I was doing and how I was a good asset to this company simple because everyone else screwed him around.
Think about there are 50 million customers and about 2.5$ (just a guess) call and compalin and it is the same ones everyday.
Always remember you can only handle one situation at a time. No matter how long it takes just as...
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