I have a v400 and its under warrenty, and if I go into the store I purchased it from what will they do about my phone since it is discontinued?
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Well, if it is within 30 days and you have your receipt and all your packaging, they may exchange or refund, or possibly see if the issue with the phone can be fixed then and there (time permitting), or maybe even try to sell you another phone. otherwise, they would refer you to XbM, the warranty center, at (800)801-1101, for an exchange for a refurbished device of the same model.
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How many different numbers does one department have? XBM - 866-636-5801
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HANDApr 23, 2005, 11:26 AM
You will be given a v551.
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I sent mine back recently and got another V400. At least this one hasn't dropped any calls. Yet...
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866-636-5801 is internal transfr line, 800-801-1101 is for customers. đ
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We have an extension to transfer too. The only 1-800 number we have is the 1-800-801-1101 or the bilingual line 1-866-636-5807.
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at least it's not like the 500 different numbers that all get you back to customer care.
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I know huh. Thats insane.
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XBM (Exchange By Mail)... thats all we can do đ
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Yes it is. (Yay Jackie your back) đ
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Yeah I was out all weekend for a Church convention in Maryland, missed 19 pages since Thursday when I left, did I miss much?
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No not really. We missed you though. đĸ
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Hey do you want me to come down on wed or thurs?
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I will be off on Thursday đ
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WoooHooo I need directions though and hopefully I won't get lost in Philly. đ
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go on yahoo messanger tonight when you get off and I can give them to you.
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Allright I will be home around 10:15
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Nothing important.
Did you send the cookies...? đ
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They will be out tomorrow, I did not know that I had to work 13 hours today âšī¸ But they are made, and will be out at 9 am in the morning tomorrow
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