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And the hits just keep coming for ATT.

andy2373

Jun 21, 2009, 4:00 PM
http://www.techcrunch.com/2009/06/21/apple-stuck-apo ... »

Apple Stuck Apologizing For AT&T Yet Again With A $30 iTunes Credit
MG Siegler on June 21, 2009
We’ve received a few tips of people saying they’ve gotten an email from Apple offering them a $30 iTunes Store credit due to the problems activating the new iPhone 3G S. Apple claims it is still working with AT&T to resolve the issue that has caused some new iPhones to still not be activated 2 days after the launch of the device. And it warns that it may be another 48 hours before it’s resolved. For those affected, check your inbox Monday for the $30 credit.

To me, this is yet another indication of why A
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GraGG

Jun 21, 2009, 5:26 PM
ppl assume like this phone wouldnt have had these problems with other carriers... why cant you be happy that apple is the only company willing to give you money due to a software problem activating the phones?
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LicorShot

Jun 21, 2009, 9:12 PM
i find it hilarious that like GraGG above noted .....

is VZW prepared to lauch this phone with EVERY available feature also ? i mean 7.2 mbps... that is fast but these morons writing this garbage also fail to note that overseas is in like 4G and 5G status right now .... they are light years ahead of us when it comes to a network that supports those features ........ and i am NOT saying ATT is the best but as far as it goes ..... they are the ONLY GSM carrier here in the states that can support MOST of the apple features at the moment ....

i seriously can't stand UNeducated Media ....
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the_eraser

Jun 22, 2009, 9:59 AM
LicorShot said:
they are light years ahead of us when it comes to a network that supports those features ........
i seriously can't stand UNeducated Media ....


I don't think they are that far advanced.
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shindig

Jul 3, 2009, 1:58 PM
how do you figure. Carries over seas, japan for example have had been texting for nearly 10 years. Texting has only grown in USA for the past 2-4 years. Plus Japan's phones have been able to do video share, and TV for the past 5 years, and we are now just breaking ground here in USA. When it comes to new tech USA is behind the times.
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texaswireless

Jun 22, 2009, 5:30 PM
Ummmm,

That isn't exactly true. 4G is not out overseas except maybe in Japan.
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VZW611LA

Jun 22, 2009, 5:58 PM
Its not even out there. Its only out in one country I think. When Verizon gets it out at the end of the year, it will be a big step for the US to have the latest and best tech in the world.
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AshDizzle

Jun 30, 2009, 1:07 AM
I'm pretty sure the only country with a 4G standard is the US, with Sprint launching WiMax in DC.
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AshDizzle

Jun 30, 2009, 1:08 AM
VZW611LA said:
Its not even out there. Its only out in one country I think. When Verizon gets it out at the end of the year, it will be a big step for the US to have the latest and best tech in the world.


Do you honestly think Verizon is going to launch LTE anytime in 2009?
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Jayshmay

Jun 30, 2009, 10:10 AM
Nope, only testing of LTE (4G) end of 09 is my understanding.
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VZW611LA

Jul 8, 2009, 2:31 PM
They are doing a soft launch in two cities at the end of 09. The two cities will be told very soon. One on the East coast and one on the West coast.

Im thinking Las Vegas or Seattle for West and New York City, Boston, or DC for the East. We will find out soon.

Then in 2010 (jan) we will have a Nationwide expansion with anywhere from 20-30 markets with LTE by the end of 2010.
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Jayshmay

Jul 8, 2009, 2:37 PM
That's interesting that you mention LV getting LTE because I live in LV. I don't intend to grow old here though!!!

Didn't Verizon say the initial speeds will be 8-12mbps?
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VZW611LA

Jul 8, 2009, 3:07 PM
The speeds for 2010 will be 8-12mbps. Verizon has seen 50-60 mbps already tho. It will go up when we expand LTE. We should have it out in the whole US by the end of 2013.
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Jayshmay

Jul 8, 2009, 3:12 PM
Remember now, the ONLY real speeds that matter are real world/end user, not the speed an individual tower is capable of putting out, cause that's not always the speed the
end-user gets.
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VZW611LA

Jul 8, 2009, 3:18 PM
I know. The speeds will go up tho as they expand. I don't expect us to auctually see 50-60 mbps tho.
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Jayshmay

Jul 8, 2009, 3:22 PM
Ah heck, give me 8-10mbps consistently and I'm happy. I wonder if it'll still be $60/mo.
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VZW611LA

Jul 8, 2009, 3:28 PM
I'm sure it will. It will also be Unlimited. Verizon already said they WANT LTE to be used for watching Videos, videoconferencing, TV, downloading large files, ect.
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Jayshmay

Jul 8, 2009, 3:30 PM
Hmm, unlimited?. . .Really?

Well then, Hulu here I come!
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VZW611LA

Jul 8, 2009, 3:32 PM
McAdam discussed how Verizon would be making a quick move to the 4G LTE network. Instead of commenting on EV-DO Rev. B, which could double the speed of the carrier's current network, he pointed out that 25 to 30 of Verizon's markets will have LTE service at 8-12 Mbps by year end 2010, with full national coverage by the end of 2013. And what will his customers do with all this bandwidth? Mobile video was one application on his mind. "Facebook and Hulu and all the other video apps that are coming ... and clearly, you will see mobile video links so you can have videoconferencing coming.", he said.
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Nadesico81

Jun 23, 2009, 3:02 AM
@ LicorShot

You a id10t no netowrk overseas with the exception of NTT DoCoMo in Japan is even remotely 4G and well 5G ha ha ha.

I work for Vodafone UK the best UK network. We have been 3G for a while and they are working on LTE right now.

I dont much like ATT when im in the states, but atleast they are doing something for people haveing activation issues.

Before posting get EDUCATED instead of bashing others.
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Jayshmay

Jun 30, 2009, 10:13 AM
Wow, so ppl in the UK visit PS?
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Nadesico81

Jun 30, 2009, 12:13 PM
Yep I am an American living in the UK who works for Vodafone.
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Jayshmay

Jun 30, 2009, 12:17 PM
So what sort of company is Vodafone compared to what we're acustomed to here in the states?
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Nadesico81

Jul 1, 2009, 4:41 AM
I work as an indirect with Vodafone. Most of the people I see are on Pay as you go and some have 18 month contracts.

And I sell a whole lot of sim cards every day.
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Juanbyjuan

Jun 27, 2009, 2:42 PM
Kinda hard to release a phone that is made for overseas... plus apple did explain the tech of the phone and how we needed to change the wireless service to let MMS work. We are aiming for the end of the summer to have MMS on it. But it would be nice for a company to give a heads up about that.
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Sigma1570

Jun 22, 2009, 8:13 PM
thats why this loser is stuck writing for some no name tech blog. No credible news source would ever put out such rubish.
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texaswireless

Jun 22, 2009, 8:42 PM
So what exactly is false about this article that would keep it from being written by someone here at phonescoop?

Did they not have delays?

Did they not pre-sell to anticipate demand?

Have they not had the SAME delays with each launch thereby preparing them for the potential demand?

Were there not boos at the conference mentioned?

Has it not been published by credible news agencies such as the WSJ and Business Week that Apple is courting Verizon?

What exactly was so "hack" about this article?
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Sigma1570

Jun 23, 2009, 1:32 PM
The fact that the iphone's activation process is a collaborative effort by at&t and apple and yet anything that ever goes wrong falls solely on at&t's shoulders(atleast according to the people who write these articles). It would be nice if people would stop seeing apple as infalible.
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Jayshmay

Jun 30, 2009, 10:21 AM
Can someone please explain something to me about the Iphone? GSM phones don't require activation, you just put a SIM card in, power it off then on and your all set. What is so different about the Iphone???
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the_eraser

Jul 3, 2009, 12:49 AM
Yes, but if you're coming from Verizon (or other carriers) you'll have to activate said SIM card. Since almost 50% or iPhone activation are port ins. Hence this problem
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Jayshmay

Jul 3, 2009, 8:06 AM
So are you saying that an existing ATT customer who already has an active sim can go to an ATT store get an iphone put they're sim card in and they're all set?

Why is stupid Itunes involved in 'activating' iphones then, Apple is the phone maker not the carrier. I didn't have to activate my Nokia N95 through Nokia.
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the_att_insider

Jul 3, 2009, 8:07 AM
The iPhone has to be "un-bricked"...a short actovation process required by Apple to ensure the device has a legit AT&T SIM inserted...fail to unbrick, and your iPhone is...well...a brick...
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Jayshmay

Jul 3, 2009, 8:10 AM
Oh. . .Apple is WIERD, they're the --ONLY-- phone maker that requires that.
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shindig

Jul 3, 2009, 2:26 PM
in addition, if you dont sync your Iphone with Itunes you cant download any apps, song, or videos, from Itunes
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Jayshmay

Jul 3, 2009, 2:31 PM
What about loading music onto an Iphone from your personal music collection? Is that all complicated itunes also?
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Menno

Jul 3, 2009, 3:26 PM
You need to use itunes to sync the phone to your computer. If you load the music into your itunes, you can sync it from there. But if you don't want to download itunes, you won't be able to sync music from you computer.
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maverick96

Jun 23, 2009, 1:14 PM
I think given the pure craziness of the iPhone that AT&T has actually done a decent job with it... I dont think ANY other carrier would have done better. iPhone is in a class of its own in terms of how much data people use with it compare to other smart phones. I think AT&T just wants to make sure their network is fully prepared for MMS before allowing it. Lets face it the iPhone is the BEST of the BEST...
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Menno

Jun 23, 2009, 3:13 PM
No, it's the most popular. This does not make it the best.

There is no "best" phone because every customer wants/needs something different.
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maverick96

Jun 23, 2009, 3:30 PM
Menno said:
No, it's the most popular. This does not make it the best.

There is no "best" phone because every customer wants/needs something different.



Well lets put it this way BY FAR the MOST POPULAR which usually says something as to how good it is... Wink
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texaswireless

Jun 23, 2009, 3:37 PM
Actually the Curve has been the best selling smartphone during this time period of the iPhone.

Just pointing out the facts!
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MrGoofball

Jun 23, 2009, 3:41 PM
That is innacurate and you know it. Considering the iphone only is for 1 network att and there are a bazillion different curves on att, verizon, sprint, t-mobile, altell and some of the smaller carriers to boot.
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texaswireless

Jun 23, 2009, 5:15 PM
It is not inaccurate. The Curve is the best selling smartphone, period.

Now it is not a fair comparison but that is not what we are talking about. Blackberry did not create the playing field, they are just dominating the field.
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maverick96

Jun 23, 2009, 11:52 PM
texaswireless said:
It is not inaccurate. The Curve is the best selling smartphone, period.

Now it is not a fair comparison but that is not what we are talking about. Blackberry did not create the playing field, they are just dominating the field.



So basically your trying to make a point on an unfair comparison? Yeah that makes a lot of sense.... Rolling Eyes Rolling Eyes
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texaswireless

Jun 24, 2009, 3:05 AM
Did you read the entire thread or are you just chiming in now with ignorance as to my original response?

Re-read. Learn Your vs. You're. You will be just fine.
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maverick96

Jun 24, 2009, 7:32 AM
texaswireless said:
Did you read the entire thread or are you just chiming in now with ignorance as to my original response?

Re-read. Learn Your vs. You're. You will be just fine.


So what I said before was right. Nice try on the grammar lesson to make up for your idiotic post based on an unfair comparison. You're still a joke Laughing Laughing Laughing Laughing Laughing How's that for my use of you're vs your... Laughing Laughing
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texaswireless

Jun 24, 2009, 11:14 AM
What you said before is not right. The Blackberry Curve is a more popular phone than the iPhone. The iPhone is sold across multiple carriers across the globe and they count phones sold, not activated, as their metric of choice.

Blackberry counts units active (which excludes many on AT&T because they are active as PPU medianet) for their numbers and what was used by the independent survey a couple of weeks ago. Add in all the Curves sold by AT&T to texting teens, etc. and you have a much larger number.

So... iPhone boy, the iPhone is NOT the most popular. Your blanket statement was not accurate. If you want to put "conditions
on your statement so it is true then so be it. You did not say "iPhone is the most popular on AT&T (whi...
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maverick96

Jun 24, 2009, 12:55 PM
texaswireless said:
What you said before is not right. The Blackberry Curve is a more popular phone than the iPhone. The iPhone is sold across multiple carriers across the globe and they count phones sold, not activated, as their metric of choice.

Blackberry counts units active (which excludes many on AT&T because they are active as PPU medianet) for their numbers and what was used by the independent survey a couple of weeks ago. Add in all the Curves sold by AT&T to texting teens, etc. and you have a much larger number.

So... iPhone boy, the iPhone is NOT the most popular. Your blanket statement was not accurate. If you want to put "conditions
on your statement so it is true then so be it. You did not say
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texaswireless

Jun 24, 2009, 7:42 PM
maverick96 said:


Well lets put it this way BY FAR the MOST POPULAR which usually says something as to how good it is... Wink



THAT statement is not accurate. Period. If you want to start qualifying your statement with whether or not something is "fair" that is your own problem.

How about this statement. 50 MILLION Blackberries have been sold. That is BY FAR the most popular.

Apple is small potatoes in the smartphone world. Yes they are making waves and headlines but they are NOT the MOST popular. The only FAIR guage of popularity is how many have been sold. Blackberry Curve beats them out, period. Across all countries. Across the USA. Across those who are 18-34 who own AT&T and who w...
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Iselltheshitoutofphones

Jun 24, 2009, 7:46 PM
Jon,

Shouldnt you be patronizing the Verizon forums? Lol!

Will
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texaswireless

Jun 24, 2009, 10:19 PM
To conquer the enemy you must understand the enemy!
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property33

Jun 24, 2009, 11:48 PM
Bah! You'd probably still sell ATT as well as Verizon if ATT wouldn't have stopped ya, ha! Anyway, stay around, I've always loved your advice and wit....
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texaswireless

Jun 25, 2009, 10:21 AM
Well AT&T did not stop me from selling but thanks for playing!
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property33

Jun 27, 2009, 10:17 PM
I thought I heard you "say" that a while back, when you started selling VZ. Regardless, love the info...
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texaswireless

Jun 27, 2009, 10:28 PM
I sold my stores and left AT&T. They forced me into some decisions that left people without jobs that in my opinion (and the opinion of several at AT&T) because I wanted to have stores in a city where my kids could be near family.

I could have kept on with AT&T but would have to be stuck in West Texas. Don't get me wrong, I enjoyed working with my team (most of them anyways haha) and developed some great friendships but blood is more important...
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Iselltheshitoutofphones

Jun 25, 2009, 10:43 AM
We are all in the same gang......

East coast, West coast, crips, bloods, La Eme, MS-13, Arian Nation, Latin Kings.....

What is going to happen with Chad from Alltel? Will he be kidnapped at gun point? Blown up a Verizon IED?


Will
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texaswireless

Jun 25, 2009, 11:14 AM
Probably Aryan Nation since we are in Texas.
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Menno

Jun 23, 2009, 3:40 PM
No it doesn't.

The Motorola Razer was the most popular phone of its time. It was also a piece of crap.

For me, signal strength is paramount. Even positive reviews mention that you'll get better signal with another phone with ATT.

As I said, there are different phones for different people. I have the enV2 and I love it. But it's not the best phone for everyone.
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texaswireless

Jun 23, 2009, 5:16 PM
The RAZR was one of the best phones not just for sales. More phones = more issues you actually see. As far as the return rate it was no higher than any other phone of it's era.
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Menno

Jun 23, 2009, 6:54 PM
The ones made by Motorola were nice. The ones they outsourced had issues. I can't speak for other carriers, but the later ones released for Verizon had a lot more issues than was common for phones.

Batteries almost always died 1 year into the contract, screens fried to white, etc.
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andy2373

Jun 26, 2009, 2:04 PM
I found this alittle disturbing.

Why does an iPhone 3GS sometimes switch from 3G to EDGE even when the listed 3G signal strength is high (4 or 5 bars)? For this, Apple Support claimed that the cause is an increase in network traffic. As more users connect to a 3G network in a given location, the bandwidth and network speed declines, similar to what when traffic goes up on a cable modem node. This too can cause the iPhone to switch to EDGE.

Apple also contended, although I cannot confirm, that the network gives priority to those who joined most recently. The result is, as network speed slows down in a given location, those who have been connected to 3G the longest will be the first to be switched to EDGE. If this is true, th
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Sigma1570

Jun 26, 2009, 3:26 PM
Seems like more of an apple issue than an at&t issue. These users are nit picking their phones to death. 3g coverage isn't everywhere. deal with it.
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texaswireless

Jun 27, 2009, 3:06 PM
I don't understand why you are in such denial in the face of such a massive amount of data to the contrary. The same things happen the on Bold as well (my exact experience).

Then AT&T makes a release that they are opening 850 Mhz to 3G to expand capacity.

Denial man.
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the_eraser

Jun 28, 2009, 1:01 PM
And I don't understand why you guys keep beating a dead horse. Yes, there are capacity issues. Phones are switching to EDGE after 3G gets depleated by other users. But AT&T is doing something about it. More capacity IS coming.
I think I'm just going to have to stop coming to this forum, or phonescoop altogether. It's always the same story over and over with different title threads. In here, it's all about AT&T sucks, and their 3G sucks, dropped calls. In the Verizon forum is always about how their phones suck, don't have WIFI, or their BT is crippled, and let's not forget the UI.
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texaswireless

Jun 28, 2009, 2:15 PM
Reliable 3G coverage keeps being brought up because it is important. What good is having a Bold if the 3G doesn't work well. I know for me it was worthless.
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Sigma1570

Jun 28, 2009, 6:04 PM
I guess it ultimately depends on what you want. For me 3g doesn't really matter. I don't need to stream data like video or audio and web browsing is plenty sufficient on edge on my bb 8900. For someone who wants to tether though I could see it being frustrating.
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texaswireless

Jun 28, 2009, 7:01 PM
It also causes you to drop a call if you are moving and the next tower cannot accomidate your 3G call.
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bwag717

Jun 28, 2009, 2:32 PM
Since the iPhone launch I have seen a hugh increase in problems with phones that were not there before. I too have seen this forum go from a pretty good place to the iPhone launch center and the "lets complain about ATT/Verizon/Sprint/TMobile" site. I also could care less about Twitter/Google News and other "opinion" sites. I have a Bold and other that the hiccup I encountered on Wednesday I have been really happy with it. I just can't stand to read the same post over and over about something that seems to be caused by a hugh amount of customers coming to ATT all at once. People seem to think that things would have been different at Verizon/Sprint/TMobile if they had the iPhone, but people who work in upper ATT management were naive to ...
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ATnT Nokia

Jun 28, 2009, 2:40 PM
I agree that the government should do away with exclusivity agreements because doing so would allow people the freedom of choice.
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Sigma1570

Jun 28, 2009, 6:06 PM
They should also write in that bill that agents can sell the iphone Wink
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andy2373

Jun 27, 2009, 11:34 PM

MythBuster Adam Savage Leads Twitter Revolt Against AT&T
by Jason Kincaid on June 26, 2009
For the last few weeks it hasn’t been unusual to see AT&T among Twitter’s trending topics — following its disappointing performance at WWDC and the activation issues with the iPhone last week, the carrier hasn’t exactly been garnering positive reactions from its legions of Twitter-using members. Today, it’s reached the top spot on Twitter once again, and, once again, AT&T is the target of waves of contempt.

The source of the recent flurry of AT&T tweets is Adam Savage of MythBusters fame, who tweets that for “a few hours of web surfing in Canada” he was charged a whopping $11,000. AT&T
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the_eraser

Jun 28, 2009, 12:45 PM
Are you serious? is your life really this boring and sad? You spend your days looking up articles that critique AT&T? For someone as "tech savvy" as this tool, he should had known that international roaming is NOT free.
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andy2373

Jun 28, 2009, 12:54 PM

Are you serious? is your life really this boring and sad? You spend your days looking up articles that critique AT&T?

Dude I totally agree with you it totally seems that way. But it's not my fault, Google News makes it so easy. Seems like every time I hit their SCI/TECH news page there's an article bashing ATT.
Maybe VZW is funding them. Paranoid
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GraGG

Jun 28, 2009, 7:28 PM
seriously tho, you dont have anything better to do, do you Eh? ?
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andy2373

Jun 28, 2009, 10:55 PM
GraGG said:
seriously tho, you dont have anything better to do, do you Eh? ?

Not at work I don't. Plus Sprint...I mean ATT make it so easy. Laughing
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Sigma1570

Jun 28, 2009, 6:14 PM
http://www.youtube.com/watch?v=lCJ3Oz5JVKs&feature=r ... »

Apparently this problem isn't endemic to at&t.
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AshDizzle

Jun 29, 2009, 10:21 PM
AT&T Inc. is the largest telecommunications company in the world by sales, profits, assets, and market value.

http://www.forbes.com/lists/2009/18/global-09_The-Gl ... »

If you don't like AT&T, here's a clue: go to another company. You'd be surprised to know how many people actually don't care what company you're with.

But I'm sure the whining will always be here.
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andy2373

Jun 30, 2009, 12:50 PM
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Menno

Jun 30, 2009, 1:06 PM
This is including all aspects of ATT (landline, fiber optics, cellphones, etc) right? I'm assuming so because that's typically what people post.

why do we care how well landlines are doing? We are talking wireless. And for wireless, Verizon has the lowest churn, highest profit margins, and most net adds for several quarters running.

ATT is still strong, but listing how much money they make with landlines doesn't make up for the issues that people are posting here. Yes, it is "trolling" but responding with some out-of-context numbers is like a verizon troll responding with "It's the network" when you are talking about customer service issues.
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andy2373

Jul 7, 2009, 11:22 PM
how’s that whole N-SET thing workn’ out for you guys? Eh?
From what I’ve witnessed regular phones say 3G until they initiate a call then they drop down to EDGE. Sad
This of course could be due to a low 3G reception area.
I’ve read specifically the iPhone and Bold called out as not being affected by the N-SET, what about the other smart phones ATT offers?
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