Got a vent, ATT really does suck!!!
Tell them the ETF is to cover the cost of subsidized equipment. Keep calling back and offer to return the device.
This is not unique to AT&T. Not every Telco is eager to lose money on crediting the ETF for your subsidized equipment.
This is not unique to AT&T. Not every Telco is eager to lose money on crediting the ETF for your subsidized equipment.
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andy2373 said:
https://www.phonescoop.com/forums/forum.php?fm=m&ff= ... »
👿 👿 👿 👿 👿
AT&T has had major network issues in the last year. I looked up articles on it, and in my area we have real spotty coverage as it is.
I love their phones, but the network is subpar.
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I was looking at coverage maps, it looks like Verizon offers the best 3G in your area. Sprint goes into roam towrds the East of you off Verizon. Also, your area will have Verizon 4G soon. Seattle area will get 4G from Verizon. How soon? I have no idea. But it will be in 2010.
Sorry you are having problems. If you have any questions, feel free to ask me.
Sorry you are having problems. If you have any questions, feel free to ask me.
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Oh, there's an objective opinion from someone whose name has "VZW" in it.
Both AT&T and Verizon have 3G coverage all around Seattle and the surrounding areas. AT&T has recently announced they will be offering LTE (4G) in 2011 as well and they have 700 MHz spectrum licenses in Seattle. AT&T doesn't need to launch LTE as quickly as Verizon does, because AT&T's 3G network goes far beyond anything Verizon's EV-DO can do. Verizon is in a bind with speed and they need to act fast to catch up.
Both AT&T and Verizon have 3G coverage all around Seattle and the surrounding areas. AT&T has recently announced they will be offering LTE (4G) in 2011 as well and they have 700 MHz spectrum licenses in Seattle. AT&T doesn't need to launch LTE as quickly as Verizon does, because AT&T's 3G network goes far beyond anything Verizon's EV-DO can do. Verizon is in a bind with speed and they need to act fast to catch up.
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Not necessarily true....In my area Verizon surpasses At&t's data speeds Hands Down. AT&T is still dial up speed here (coming straight from an employee in one of our local store. Verizon is high speed. 😛
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Maybe you missed the part where we have BEEN TALKING ABOUT SEATTLE THE ENTIRE TIME. And no, AT&T EDGE is not dial-up. It is 140-200 kbps which is considered broadband by technical standards.
I am comparing network technologies, and I am well aware that in some places Verizon has EV-DO where AT&T still has EDGE.
I am comparing network technologies, and I am well aware that in some places Verizon has EV-DO where AT&T still has EDGE.
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You said EDGE, what a joke. 🤣
Sure, now my 3G is gone but I still got plenty of EDGE coverage. I couldn't even check my E-mail on EDGE.
I just want to end my contract without an ETF because ATT's 3G signal doesn't penetrate into the depths of this building. Where I was before it did, barely but it worked.
Their coverage maps says I should have 3G, but I don't. Now you want me to pay you to cancel my contract because you can no longer provide me with what you said you would...and did. 😡
It doesn't matter what carrier it is, I'd expect the same thing from any of them.
Sure, now my 3G is gone but I still got plenty of EDGE coverage. I couldn't even check my E-mail on EDGE.
I just want to end my contract without an ETF because ATT's 3G signal doesn't penetrate into the depths of this building. Where I was before it did, barely but it worked.
Their coverage maps says I should have 3G, but I don't. Now you want me to pay you to cancel my contract because you can no longer provide me with what you said you would...and did. 😡
It doesn't matter what carrier it is, I'd expect the same thing from any of them.
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andy2373 said:
You said EDGE, what a joke. 🤣
Sure, now my 3G is gone but I still got plenty of EDGE coverage. I couldn't even check my E-mail on EDGE.
Ok, if you can't check your e-mail on EDGE then either there is something wrong with your phone or you have no idea what the hell you are doing. I'm not sure if you remember, but there was this certain iPhone that was out for a year that only had EDGE. It had an e-mail application on it, how do you think that worked?
Do you know what a BlackBerry 8700 is? A BlackBerry 8100? AN 8300? Don't forget 8800. Another thing called the HTC 8125, Palm 600, 650, 680, 685, Nokia 9300, E62, HP 6925. Do you know what these phones have in common? I'll g...
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there is something wrong with your phone or you have no idea what the hell you are doing.
WOW, I’m truly jealous. You obviously have more time then sense. Did you even read the original post? There’s no mention of a phone…my troubles are with an ATT data card. 😲
But just to piss you off more, I think ATT is quickly becoming the next Sprint. 😈
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fist an att fan then a verizon fan for a short time, and now a sprint employee and cheerleader? did i get it right?
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I did work for att. I used verizon for a bit but they didn't work that well were I live and I did go to the verizon forums and asked questions. And the post I responded too I said sprints metrics were improving which is a contrast to att declining. Not sure if that is considered cheerleading but an observation also you were helpful with some questions I had and I always thanked you. I was trying to make it personal with you
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andy2373 said:
There’s no mention of a phone…my troubles are with an ATT data card. 😈
If you cant figure out how to check your e-mail with a data card, this is much more painful than i had previously thought.
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I knew it would be painful for you when you found out how horrible AT&T is.
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AshDizzle said:
If you cant figure out how to check your e-mail with a data card, this is much more painful than i had previously thought.
Oh I can figure it out. I just can't figure out why ATT's network has begun to suck so bad lately.
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Actually the initial post didn't state an area. But you can jump back on your soap box, it's a wonderful source of amusement. 🤣 🙄 🤣
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Verizon has MORE 3G tho. Oh, and LESS problems. 🤣
I rather have 3G speeds everywhere I go then EDGE speeds. Oh, and My storm beat the iPhone 3G in a speed test... IN THE APPLE STORE!
Plus, all the Apple workers want a iPhone on Verizon. The manager even has Verizon as you service and iPod Touch for his music. Why? AT&Ts network is HORRIBLE.
Tonight just ain't workin' for ya', huh Dizz?
I rather have 3G speeds everywhere I go then EDGE speeds. Oh, and My storm beat the iPhone 3G in a speed test... IN THE APPLE STORE!
Plus, all the Apple workers want a iPhone on Verizon. The manager even has Verizon as you service and iPod Touch for his music. Why? AT&Ts network is HORRIBLE.
Tonight just ain't workin' for ya', huh Dizz?
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VZW611LA said:
Verizon has MORE 3G tho. Oh, and LESS problems. 🤣
I rather have 3G speeds everywhere I go then EDGE speeds. Oh, and My storm beat the iPhone 3G in a speed test... IN THE APPLE STORE!
Plus, all the Apple workers want a iPhone on Verizon. The manager even has Verizon as you service and iPod Touch for his music. Why? AT&Ts network is HORRIBLE.
Tonight just ain't workin' for ya', huh Dizz?
in theory umts (and it's upgrades) is much better than evdo because of voice and data being able to be done simultaneous. i just think apple didn't know how poor at&t's network was ran before the agreement was reached.
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Did you hear how Verizon is about to come out with a Video Calling service that uses EVDO? Im excited about it.
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http://www.boygeniusreport.com/2009/01/16/more-major ... »
http://www.techdirt.com/articles/20090513/0947594868 ... »
http://gigaom.com/2009/03/16/why-won%E2%80%99t-att-a ... »
http://news.cnet.com/8301-13860_3-10249997-56.html »
Most of these links are opinions and speculations. But as an AT&T user, I can tell you that coverage is spotty, especially in my area where I am supposed to have stellar coverage.
I remember back when AT&T Wireless had massive network issues that dragged on and on, which eventually led to its demise.
http://www.techdirt.com/articles/20090513/0947594868 ... »
http://gigaom.com/2009/03/16/why-won%E2%80%99t-att-a ... »
http://news.cnet.com/8301-13860_3-10249997-56.html »
Most of these links are opinions and speculations. But as an AT&T user, I can tell you that coverage is spotty, especially in my area where I am supposed to have stellar coverage.
I remember back when AT&T Wireless had massive network issues that dragged on and on, which eventually led to its demise.
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Burger Time said:
I remember back when AT&T Wireless had massive network issues that dragged on and on, which eventually led to its demise.
AT&T Wireless' network was a nightmare. AT&T Mobility is still working on fixing what it took over. Most complaints I see on blogs come from west coast users, where AT&T wireless was dominant, and where there is a surplus of 1900 MHz frequency where AT&T wireless should have invested in 850.
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the at&t wireless network in all of the west cost was 850. cingular and t-mobile built a 1900 network together and then cingular moved their customers off the 1900 network to the 850 network they got from at&t wireless... they spun off their 1900 network to t-mobile in exchange for new york network...and network integration was completed in 2006. so it's taken 3 years fix something that cingular, not at&t wireless broke? no. it's been poor management and one mishap after another with network planning since 'the new' at&t and de la vega has made that has been the nightmare...
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crackberry said:
the at&t wireless network in all of the west cost was 850. cingular and t-mobile built a 1900 network together and then cingular moved their customers off the 1900 network to the 850 network they got from at&t wireless... they spun off their 1900 network to t-mobile in exchange for new york network...and network integration was completed in 2006. so it's taken 3 years fix something that cingular, not at&t wireless broke? no. it's been poor management and one mishap after another with network planning since 'the new' at&t and de la vega has made that has been the nightmare...
My family had Cingular for years, and once it became the New Tastes great less filling AT&T, my family saw a drop ...
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well it started with 'an error' in sending out the new at&t alpha tags back in '07... only at&t could screw something like that up.
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when at&t sent out the alpha tags to change from cingular to at&t they screwed up the plmn which cause a flood of customers roaming to get messed up. remember the whole 'every since at&t took over my service hasn't been as good' statements. but one thing did was put a hold on funds for network until mid last year. then they started doing the 1900/850 swap for 3G and trying to identify network related churn issues. but it seems like every time they turn around they are having widespread outages. and no other company is going through that...
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I KNEW they cut back on funding. Cingular was the best. But, Verizon is now! I still have my old AT&T Wireless phone!
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Boy you have quite a life going VZW. This is the most you can do with your life. You have all this time to waste coming into the AT&T forum and shoving your ridiculous opinions on everybody like a drug pusher. It's obvious you dropped your pants and squealed like a pig for Verizon a long time ago, but that doesn't mean the rest of us have to.
If you like that overpriced, phone-crippling, don't give a rat's *** about their customers company then good for you. That does not make them the best, just the best for you. Some of us are very happy with AT&T. Some of us get great coverage and call quality and quality phones with AT&T. So stop shooting off your opinions with those who do not care, and go back to the Verizon worshipers where you be...
(continues)
If you like that overpriced, phone-crippling, don't give a rat's *** about their customers company then good for you. That does not make them the best, just the best for you. Some of us are very happy with AT&T. Some of us get great coverage and call quality and quality phones with AT&T. So stop shooting off your opinions with those who do not care, and go back to the Verizon worshipers where you be...
(continues)
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XXX said:
If you like that overpriced, phone-crippling, don't give a rat's *** about their customers company
just a side note, from a former at&t employee, at&t does the same thing.
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Where exactly did you work? Everything you say seems like indirect agent/COR rumor bs that reps love to make up and spread around.
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i started in customer care, then help desk then cor sales. and what did i say that is a rumor? it's the truth. at&t does cripple phones.
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Why do they make customers pay for Pandora on that Samsung full touch screen phone? 🤣
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XXX said:
If you like that overpriced, phone-crippling, don't give a rat's *** about their customers life.
Last time I checked, Verizons prices are the same. Also, Verizons coverage beats AT&T in Voice and Data. And if they didn't care about us, then WHY do we have Top Rating Customer Service? Next, nothing is crippled about our phones. It just seems like you have nothing els to do but complain about another wireless network that is better than yours.
Its sad that you pay the same price as us Verizon customers do, but get poor coverage with AT&T.
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crackberry said:
they screwed up the plmn
Do you even know what a PLMN is? How exactly did they "screw up" the PLMN?
It is getting more evident to me that you have absolutely no idea what you are talking about.
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yes i do know what it is... and the fact that you claim to know so much and are ignorant to what happened shows you are either in denial or you really don't pay attention when you're at work.
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VZW611LA said:
Thats why there customer service rating is
L
O
W
Is that also why your ability to distinguish between "there" and "their" is low as well?
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crackberry said:
yes i do know what it is... and the fact that you claim to know so much and are ignorant to what happened shows you are either in denial or you really don't pay attention when you're at work.
Ah yes, you're right, sir. I guess I wasn't paying attention when it was announced you made something up. How could I have been so blind?
If you're just going to make claims without backing it up by evidence, don't even talk.
I'm thinking that you might have had enough experience to see PLMN in a RIM escreen and decide to just use that term in a phonescoop argument, therefore increasing your status in society. Unfortunately for you, it does not work.
Well, it does work for your bestie, V...
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No it's not something I made up. And the plmn breakdow can be found in card admin. Try again.
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sources for what? if you work for at&t you should know that... but to humor you, give me a minute.
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http://www.theregister.co.uk/2004/05/28/cingular_tmo ... »
http://www.prnewswire.com/cgi-bin/stories.pl?ACCT=10 ... »
http://www.engadget.com/2004/03/07/engadget-exclusiv ... »
http://www.prnewswire.com/cgi-bin/stories.pl?ACCT=10 ... »
http://www.engadget.com/2004/03/07/engadget-exclusiv ... »
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Can you reword this post? I know what you are talking about - I've seen the engadget article.
However, your post does not accurately depict what happened. In fact it may be the most confusing post I have ever read.
However, your post does not accurately depict what happened. In fact it may be the most confusing post I have ever read.
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That's what I'm thinkn'. I've got em' for voice and my phone shows a couple bars of EVDO in the ATT dead zone.
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