Home  ›  Carriers  ›

AT&T

Info & Phones News Forum  

all discussions

show all 23 replies

Anyone heard this?

andy2373

Sep 30, 2008, 12:30 PM
I was activating a new ATT phone with ATT customer service and she said I should turn my phone on and off every 3 days.
I'd never heard that before from any carrier much less ATT.
Not to mention I've never experienced any problem by not cycling power every 3 days.
...
texaswireless

Sep 30, 2008, 12:31 PM
This is actually very common with GSM. Been recommending it for years.
...
techdoc1

Sep 30, 2008, 2:00 PM
why
...
texaswireless

Sep 30, 2008, 2:25 PM
Couldn't tell you exactly why. It makes the phone talk to the towers properly.
...
chainmail311

Oct 1, 2008, 11:04 PM
I can confirm this. When customers have problems, I power cycle phone, with it being off for at least 5 minutes. It enables the phone to have a "fresh" line with the towers, and has fixed 90% of all GSM problems.

Actually, I was told 5 minutes off DAILY.
...
chocolateman85006

Sep 30, 2008, 3:44 PM
techdoc1 said:
Why?







I don't know, either; but it was good for me when I had CDMA, also.
...
Sigma1570

Sep 30, 2008, 2:06 PM
No I've never recomended to activate a phone through care before.
...
mark477

Sep 30, 2008, 2:52 PM
actually its not att, verizon, alltel, tmo, sprint. it the phone manufactor that tells you to do that. READ OWNERS MANUAL!!!
...
texaswireless

Sep 30, 2008, 3:32 PM
Perfect!
...
Jayshmay

Oct 1, 2008, 4:40 AM
I'm kinda confused about something, what is all this talk about activating phones? I thought that's with CDMA? ESN # or whatever. Where as with GSM all you gotta do is activate the SIM card.

I know that for a fact bc I have a phone that is too good for ATT (N95-3), and my phone wasn't activated by ATT, I just put my SIM card in.

So like I said, what is all this talk about activating a phone?
...
taoareyou

Sep 30, 2008, 3:09 PM
I've heard multiple reasons for power cycling the phone every week. One of the most common ones is so that it can "reinitialize with the network".

However I believe it is more likely the same reason we are told to reboot our Windows PC's, since phones today are really little computers. They just need to be reset every now and then in order to clear out any work data that doesn't get cleaned up. This is especially probable if you use lots of 3rd party software on your phone.

Of course this is just my speculation.
...
jrfdsf

Sep 30, 2008, 3:59 PM
taoareyou said:
I've heard multiple reasons for power cycling the phone every week. One of the most common ones is so that it can "reinitialize with the network".

However I believe it is more likely the same reason we are told to reboot our Windows PC's, since phones today are really little computers. They just need to be reset every now and then in order to clear out any work data that doesn't get cleaned up. This is especially probable if you use lots of 3rd party software on your phone.

Of course this is just my speculation.


I've heard this explanation before as well and concur. Basically, it helps clear out the "garbage data" that gets into the OS of the phones.
...
NevaDun340

Sep 30, 2008, 5:35 PM
that is exactly why. well its the main reason. that and also s mentioned b4, it helps for the phone to connec to the towers.
...
Gustav26

Sep 30, 2008, 3:41 PM
The reason for the power cycling is pretty simple and people in later posts answer it in parts.

1.) It gives the phone a chance to take a little break. As stated they are little computers and need some time to reorganize themselves.

2.) To re-acquaint themselves with the towers in your location. This usually fixes issues with dropped calls, poor signal strength etc.

3.) Last but not least is that carriers send out signals/updates to phones time to time (usually on a weekly basis) and a power cycle helps fully load those into the phone. These updates aren't major but usually tower assignments, minor network provisioning changes etc.

I power cycle my phone all the time and I suggest that everyone do it as you will notice bette...
(continues)
...
jrfdsf

Sep 30, 2008, 4:00 PM
Gustav26 said:
The reason for the power cycling is pretty simple and people in later posts answer it in parts.

1.) It gives the phone a chance to take a little break. As stated they are little computers and need some time to reorganize themselves.

2.) To re-acquaint themselves with the towers in your location. This usually fixes issues with dropped calls, poor signal strength etc.

3.) Last but not least is that carriers send out signals/updates to phones time to time (usually on a weekly basis) and a power cycle helps fully load those into the phone. These updates aren't major but usually tower assignments, minor network provisioning changes etc.

I power cycle my phone all the time and I suggest that ever
...
(continues)
...
Copper Emeritus

Sep 30, 2008, 4:01 PM
"Hi, this is your Captain speaking. We are now half way between New York and Paris, about in the middle of the Atlantic Ocean. We will now be power cycling our four jet engines, shutting all of them of for an "in air re-start." This is a recommendation by Pratt & Whitney to make sure they continue to work right. You should feel a slight drop in the aircraft when I shut them off, and a quick upward surge when they re-start, IF they re-start. Thank you for flying Cellular Airlines."
...
taoareyou

Sep 30, 2008, 4:05 PM
I'm gonna sit by the door.
...
Nadesico81

Oct 1, 2008, 3:51 AM
Some of the newer handsets with Vodafone turn them selfs on and off automaticly from time to time. Mine does it once every few months then Vodafone texts me with an explination. Normaly its a tower or softwere up date.

Dont know if ATT or T-Mob does this in the states.
...
Fredd

Oct 1, 2008, 11:02 AM
Well, at least with a 4-engine jet liner they can power cycle one at a time without seriously impacting performance. That is hard to do in my RV-6! (Home built single engine plane, for the non-aviators in here)
...
dromant

Sep 30, 2008, 8:50 PM
Motorola's are usually the worst - Moto actually issues a product advisory on their GSM "V" series flip phones a couple of years ago that consumers needed to power cycle the phones every 2-3 days - it was a software issue, otherwise customer's would see an increase in dropped calls, emergency use only errors, and freezing.
...
SunYam

Oct 3, 2008, 12:07 AM
Yep, I've heard this for sometime now. I've been told it's best to do it once a day or at least once every other day. Doesn't matter what phone or carrier you have either.

Believe it helps make the phone run smooth. Kind of like how restarting/turning off your PC helps it run better. Plus remember mobile phones of today are pretty much tiny PC's.
...
GoBroncos

Oct 3, 2008, 6:07 PM
Yea they have you do this so that it refreshes all of the towers because when you drive around you are constantly changing towers and by powering it off it researches for all the nearest ones in case your phone was not communicating with them.
...
CrZyDrVr

Oct 6, 2008, 10:07 AM
Well said by everyone. I have been in wireless for 6 years. Every time someone comes into the store with a phone issue, the first thing I do is take the battery out and restart it. Then I ask them what the issue is. Before they can even tell me the issue the phone is working properly. People think its such a weird thing to turn their phone off. But think about it, do you leave your tv on 24/7 or you computer or your mp3 player? No they all have small memory and working electronic parts. They need to be restarted. Also at&t sends all phone updates OTA and so when your phone restarts it downloads any new updates.
...
bug.EXE

Oct 7, 2008, 7:49 PM
yeah absolutely. it helps reregister on the network incase it messed up when you first turned it on. if your phone ever has that issue that should be the first thing you should do. and please, if you are having trouble with your phone, do NOT call in on that phone. call from another phone. not only is it the smart thing to do, it also makes my job easier and we can actually do something with it instead of "well hopefully this helps. just call back when you power cycle." yeah majorly annoying.
...

You must log in to reply.

Please log in to report a message to the moderator.


all discussions

Subscribe to Phone Scoop News with RSS Follow @phonescoop on Threads Follow @phonescoop on Mastodon Phone Scoop on Facebook Follow on Instagram

 

Playwire

All content Copyright 2001-2024 Phone Factor, LLC. All Rights Reserved.
Content on this site may not be copied or republished without formal permission.