lordrevan05 said:
😢 I work in the call center (Orange) and couldn't agree more. Whatever marketing was smoking when they came up with these plans I want some 😈

You didn't get any yet? Ours came in with the new POP! It makes the day just FLY by.

😁 😁 😁 😁

Ever think that they could make their moneyback from daily profits? I would think they could do iut without raising prices assholes!

tsk tsk tsk

No need for such language. 🙄

Cingular obviously feels that their new Voice and Date plans are competitive. (Note: Not willing to debate this. Key word is feels)

I don't think they are doing this to recoup the 41B $. That was money well spent. This is just what Cingular wants to offer.

Things change in the industry all the time. Prices go down and they have to come up too.

If every time they released a new plan they gave out more mins for less or equal $$$ they would start to lose money.


I understand that you want the best deal possible. But it sounds like you are focusing on $$$ signs and minutes/message/kbs. There are other benifits of going with Cingular. Those benifits may not matter to ...
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I am tempted to ask just what the benefit of switching to Cingular is...

I will stick with T-Mobile. Less money with them= More features for less money=Get More! 🤣

More of everything except coverage

🤣 🤣 🤣 🤣

no actually US wireless companies do have to raise their prices to be profitable--T-Mobile has the lowest prices and loose billions of dollars--they can do this because they are backed by germanys highly subsidised telecom monopoly--you will also notice that you pay more for phones with t-mobile and their coverage it the worst

Actually, they're making money

gravy123 said:
I called today to make the switch from ATT to cingular. I have a 59.99 dollars family share plan with 2 other phones for 9.99 each. I get 850 min. and 7pm night and weekends. They wanted to charge me 59.99 a month plus 9.99 each additional line for 3 months. Then it goes up to 19.99 each additional line, and I would get only 600 min and lose the 7 pm night and weekends. You would have to be a moron to make a switch like that. I have about 17 months remaining on my ATT contract then I can shop around.

Are you guys just making this stuff up as you go along?
You would be a moron if you took a switch like that, but fortunately that switch doesn't exist as you described it.
If you get ...
(continues)

Even if you upgrade later on?

As long as you state you're NOT changing the rate plan, yes.

Very cool... thanks. 🙂

I told the lady helping me today that i thought it was 850 min. She still insisted that it wasn't. After hearing some of this feedback I guess I was mis informed.

Remeber, tho, after Sunday, it's 900 minutes, but the secondaries are $19.99...

no rollover is still available on plans 39.99 and up thank you and have a nice day 😈

he's right, Rollover didn't change. It's still available on all plans from $39.99 and up. The big thing that's changed is FamilyTalk. It now costs $9.99 per additional line from $69.99 and up. Which I think SUCKS, it's hard enough to tell someone that all the $9.99/line promos they see start @ $59.99 and they're gonna be payin $70 for 2 lines. Now they've gotta go and charge em $70 before they can even GET the $9.99 line?????

It's now much more beneficial to have only one line however, since there's two more plan choices. And what they did to the MEdia packages BITES, lower packages for more money??????

That's F-ed up Jack!

Switch to T-Mobile, where u literally "Get More"!

terryjohnson16 said:
Switch to T-Mobile, where u literally "Get More"!

Yeah...except coverage. 🙄

I had to call for my friend one time and asked them what was EDGE, and they told me, EDGE, what is EDGE? I don't think we offer EDGE, then I told them yall have edge its on your website, then they had to transfer me to another dept. They are clueless about whats going on. Now, since the merged I don't know about Cingular part, but I know for sire that the reps I spoke to were in la la land.

For the most part attws reps haven't had any training about EDGE, as for myself, I admit to total ignorance of the subject. I know that we have it, I know it is some sort of souped up i'net connectivity but since 80% of my calls start with the words bill, messed up and something about sphincter muscles and the other 20% are the same except they start with the words phone and messed up and go down hill from there, I just haven't had any experience in searching out any answers about EDGE. Iguess I could find out about it if asked, or atleast find out who you should be talking to, but I make no bones about the fact that I don't know everything in the systems about anything.

😁 Check this out. Its some info for you and you co-workers about EDGE.

http://www.3gamericas.org/English/Technology_Center/ ... »

likely I wouldn't be able to get to it at work. And to be honest, I don't care enough about it to bother looking it up after hours.
If you want a cell phone to look at websites, you sort it out. I think the idea is without merit to the consumer.

The former ATTWS reps should have had an idea about EDGE, seeing as ATTWS had EDGE to begin with. They should have been trained on it, maybe not the "finer points" like the store reps get, but they should have a basic understanding about it.

Speedywalk
"It ain't broke, it just needs duct tape!"

The only thing that's gotten worse about the data plans is that the features in the MEdia packages have gotten smaller. In my opinion, the individual features have gotten better. I like that there are more choices on the basic ones, and so will a lot of other people.

Also, the previous Media packages were the first incarnation of their kind with GSM. They may have just been giving a REALLY good deal to introduce the packages, and now they cut it back to save some money.

These rate plan changes were something that everyone on here knew about at least two weeks in advance. That should've been ample time to get onto a plan you wanted, if it was expiring. Those people already on a plan are still on the same plan, so there's really n...
(continues)

You want it to get better, then the KEY is simple.Cingular has to support 2 companies.ATTWS is gone, but the problem is that now Cingular "BLUE" is still pumping money out the "ASS". The policy for "TRUST and ADJUST" is still there.the company has to support both companies, plus all the billing, its like 1 company is using the funds to support 2 different companies.

If you can get as many of your friends, family members, assocaiates off of Blue side, then Cingular will come out with better plans, which can cost less then before with more benefits.They can't change the price points of the "LEGACY" plans, cuz those are locked in expired plans.But since Cingular "ORANGE" is thriving and growing, they can always change theirpackages to recoup...
(continues)

if only everyone could see it that way... 😁

You talking about the Final Four NCAA contest? Win a trip to the final four and achance at $1 million? There's also the American Idol $50,000 cash or a trip to the Idol finales (I'd take the cash). 😁

ralph_on_me said:
You talking about the Final Four NCAA contest? Win a trip to the final four and achance at $1 million? There's also the American Idol $50,000 cash or a trip to the Idol finales (I'd take the cash). 😁

Thats right,plus during the March Madness, we are setting up a special page through MediaNet to get free ringtones and wallpapers of the universities in the NCAA tourney. just don't do it now, wait till it starts.

The standees for the $1,000,000 "shot" are up in stores as of yesterday with the new PoP, and the contest dates stated are 7/11/04 through 3/20/05 so they can probably enter that one already. I think the winner gets to do one of those halftime freethrows, and if they get it in it's the $1,000,000.

I kinda like the new calling plans because I needed a high dollar one. I have 5 phones and am now able to put them all on the FT2000 plan which came to $140, and I have almost 5500 rollover minutes saved up..my 5 phones include mine, my ex-wifes, 2 ex-brother-in-laws and my daughters..go figure lol..as for the new data plans, yes they suck, but I already had the media works for $19.99 so I really can't complain, unless its about my ex-wife, but that's a whole nother thread lol

😡 Who the hell told them to buy AT&T if it's going to make customers consider the alternatives out there was it worth it? Do you know how many cancel calls I take per day? And now the MEdia and FT plans packages are complete garbage. THEY ARE NOT COMPETITIVE 👿 The individual plans are cool, but marketing was smoking some good s#@$%, when they came up with this garbage, Stan Sigman should be flogged 👿

temp said:

JHxETC said:
Well there is a bunch of different angles we can argue here. I do empathize with the consumer to a certain degree because yeah you had zero control over the whole merger deal.

However though, You at some point have to consider the cost of improving the service your getting. I know rate hikes don't seem an improvement, but if the money is used to expand your coverage and network capacity or maybe even to keep your service provider from bankruptcy it's not such a bad thing is it?

I still have yet to see a cingular rate plan that is not competetive with the current market. So they can't be that bad.

Really if you're complaining about the monthly cost I hate to say it but

...
(continues)

PhoenixAshes said:

temp said:

JHxETC said:
Well there is a bunch of different angles we can argue here. I do empathize with the consumer to a certain degree because yeah you had zero control over the whole merger deal.

However though, You at some point have to consider the cost of improving the service your getting. I know rate hikes don't seem an improvement, but if the money is used to expand your coverage and network capacity or maybe even to keep your service provider from bankruptcy it's not such a bad thing is it?

I still have yet to see a cingular rate plan that is not competetive with the current market. So they can't be that bad.

Really if you're complaining about

...
(continues)

and oh yeah, PROVE IT

temp said:

PhoenixAshes said:

temp said:

JHxETC said:
Well there is a bunch of different angles we can argue here. I do empathize with the consumer to a certain degree because yeah you had zero control over the whole merger deal.

However though, You at some point have to consider the cost of improving the service your getting. I know rate hikes don't seem an improvement, but if the money is used to expand your coverage and network capacity or maybe even to keep your service provider from bankruptcy it's not such a bad thing is it?

I still have yet to see a cingular rate plan that is not competetive with the current market. So they can't be that bad.

Rea

...
(continues)

PhoenixAshes said:
c. Why would I have to prove anything to you? You are nothing. A zero. Gaining your endorsement is right up there with slamming my jewels in a car door. I just have no need to do it.

🤣 🤣 😳 🤣 🤣 😎

temp said:

crashnbrn3 said:
You know I would find another company to compare with cause T-Mobile SUCKS. that is why I am leaving them.
I also read about former ATT reps being clueless so are T-Mobile's( what is their excuse??) I can never get the same answer twice whenever I call them.

yeah, they suck so bad that they are the best value, and if someone brings up coverage that is the most pathetic argument ever, why? here is why, no one can honestly say they go EVERYWHERE in the US, t mobile, just like cingular, just like verizon, just like sprint and so on and so on has coverage gaps, but they cover the main areas where people live, i have had no coverage problems with cingular/att

...
(continues)

Aleq said:

temp said:

crashnbrn3 said:
You know I would find another company to compare with cause T-Mobile SUCKS. that is why I am leaving them.
I also read about former ATT reps being clueless so are T-Mobile's( what is their excuse??) I can never get the same answer twice whenever I call them.

yeah, they suck so bad that they are the best value, and if someone brings up coverage that is the most pathetic argument ever, why? here is why, no one can honestly say they go EVERYWHERE in the US, t mobile, just like cingular, just like verizon, just like sprint and so on and so on has coverage gaps, but they cover the main areas where people live, i have had no cove

...
(continues)

i would agree...and soon tmobile is upping all their family plan minutes my 100 more minutes...they have great txt plans compared to cingular...and i have no complaints with their service here on long island...keep it up tmo

Aleq said:

temp said:

crashnbrn3 said:
You know I would find another company to compare with cause T-Mobile SUCKS. that is why I am leaving them.
I also read about former ATT reps being clueless so are T-Mobile's( what is their excuse??) I can never get the same answer twice whenever I call them.

yeah, they suck so bad that they are the best value, and if someone brings up coverage that is the most pathetic argument ever, why? here is why, no one can honestly say they go EVERYWHERE in the US, t mobile, just like cingular, just like verizon, just like sprint and so on and so on has coverage gaps, but they cover the main areas where people live, i have had no cove

...
(continues)

crashnbrn3 said:

Aleq said:

temp said:

crashnbrn3 said:
You know I would find another company to compare with cause T-Mobile SUCKS. that is why I am leaving them.
I also read about former ATT reps being clueless so are T-Mobile's( what is their excuse??) I can never get the same answer twice whenever I call them.

yeah, they suck so bad that they are the best value, and if someone brings up coverage that is the most pathetic argument ever, why? here is why, no one can honestly say they go EVERYWHERE in the US, t mobile, just like cingular, just like verizon, just like sprint and so on and so on has coverage gaps, but they cover the main areas

...
(continues)

I have a Nokia. I believe it is the 3595.

crashnbrn3 said:
I have a Nokia. I believe it is the 3595.

do you always leave the phone on and never turn it off? if anything i would say that is a defective device

So your saying ALL 3 of my phones are defective then????? 🙄

I've found that most internet errors (80%) with ANY carrier is that the wrong network settings are stored. A rep or tech with the proper resources can go line by line to make sure the settings are correct, beyond that I'd say yes it's the network.

good call ralph. I was just going to say the same thing.

PhoenixAshes said:
good call ralph. I was just going to say the same thing.

God, my memory is shot... I had to look back to see what I'd just said. 😳

Sounds like you are suffering from Tmobile's small network syndrome.
nokia phones are extremely reliable, but if the network is tiny then there's nothing that the phone can do.

Yes well this isn't the 1st Nokia I've had and I love them.The wife has the same one and she can't download ringtones or anything all she keeps getting was an error message.

crashnbrn3 said:
Yes well this isn't the 1st Nokia I've had and I love them.The wife has the same one and she can't download ringtones or anything all she keeps getting was an error message.

whats the error message?

temp said:
whats the error message?

'The network you are trying to reach is craptacular. Please change your service provider...' 🤣 🤣 😉

Sorry, temp, couldn't resist.

coldsteel said:

temp said:
whats the error message?

'The network you are trying to reach is craptacular. Please change your service provider...' 🤣 🤣 😉

Sorry, temp, couldn't resist.

I liked that one...
As for the message I can't remember she gave up trying awhile ago.
I don't know how T is in other areas but in Pa they really sucks. Few people I work with can't wait to leave them too. Cause they are tired of the BS. here.

PhoenixAshes said:
Sounds like you are suffering from Tmobile's small network syndrome.
nokia phones are extremely reliable, but if the network is tiny then there's nothing that the phone can do.

then explain why CINGULAR customers also experience NO RECEPTION 🙄

temp... ALL CARRIERS experience no reception areas... it just happens to the big guys (read cingular and verizon) a lot less than the others.

phoneguy3376 said:
temp... ALL CARRIERS experience no reception areas... it just happens to the big guys (read cingular and verizon) a lot less than the others.

doesnt happen to me at all with t mobile in my area, it happens with my cingular/att phone more often then not

Where are you geographically?

crashnbrn3 said:

Aleq said:

temp said:

crashnbrn3 said:
You know I would find another company to compare with cause T-Mobile SUCKS. that is why I am leaving them.
I also read about former ATT reps being clueless so are T-Mobile's( what is their excuse??) I can never get the same answer twice whenever I call them.

yeah, they suck so bad that they are the best value, and if someone brings up coverage that is the most pathetic argument ever, why? here is why, no one can honestly say they go EVERYWHERE in the US, t mobile, just like cingular, just like verizon, just like sprint and so on and so on has coverage gaps, but they cover the main areas

...
(continues)

.49 a minute versus no roaming ANYWHERE on Cingular, even when OFF network. NO wonder your GPRS (pre-EDGE) slow old data plan is so cheap!

phoneguy3376 said:
.49 a minute versus no roaming ANYWHERE on Cingular, even when OFF network. NO wonder your GPRS (pre-EDGE) slow old data plan is so cheap!

The .49/min roaming charge only applies to the single regional plan available in every submarket (3000 flat minutes for 49.99.) Every other plan is nationwide, no LD no roam while in the US. The .49 charge is applied to roaming in Canada for NW plans. Up until the ATT acquisition Cingular and TMo had a lot in common, aside from Cingular customer care not being 24/7 (and what's up with THAT?!) Since the merger, the changes to Cingular appear to be mostly for the worse, although the move to 21st century style customer care is a good move. The high p...
(continues)

phoneguy3376 said:
.49 a minute versus no roaming ANYWHERE on Cingular, even when OFF network. NO wonder your GPRS (pre-EDGE) slow old data plan is so cheap!

right, so every phone cingular offers is an EDGE phone? 🙄........nope you guys have 6 EDGE phones, and ALL the rest are not EDGE phones and your data plans STILL cost more, sorry bub but cingular DOES have plans that charge roaming, they are REGIONAL plans, as does tmobile, however tmobile pushes their national plans just like cingular does

Roaming will always be a component of regional plans, or they would BE National...lol. As for EDGE, all of our new phones are for the most part EDGE phones, with the exception of some entry level phones. The SE z500 is EDGE and considered entry level as well. T-Mo cannot compete datawise because other than Nextel, they have the SLOWEST data of all the major players. Price is nice, true, but its kinda like buying irregular underwear... you buy the same thing for less, but you always know its flawed.... LAst year's Chevys are cheaper too... you see my trend?

phoneguy3376 said:
Roaming will always be a component of regional plans, or they would BE National...lol. As for EDGE, all of our new phones are for the most part EDGE phones, with the exception of some entry level phones. The SE z500 is EDGE and considered entry level as well. T-Mo cannot compete datawise because other than Nextel, they have the SLOWEST data of all the major players. Price is nice, true, but its kinda like buying irregular underwear... you buy the same thing for less, but you always know its flawed.... LAst year's Chevys are cheaper too... you see my trend?

your point? you STILL have phones that are NOT EDGE devices and they run at the SAME speed that tmobiles GPRS network so your non i...
(continues)

Its about CHOICE, my friend... not everyone wants EDGE... heck, not everybody wants INTERNET. So why pay extra for something you won't use? For those who want EDGE, its there, and a good selection of phones that use it.

The fact is this: you compare apples to oranges, an older technology to a newer. Dialup is cheaper than broadband (unless its AOVirus) for that reason, word processors cheaper than PCs... you couldn't charge higher without people saying what gives?

T-Mobile needs a lot to catch up my friend.... 850 spectrum would be a good start, more coverage a plus, competitive data offerings... the list is shrinking, but still long.

Another carrier thought they could give away everything... undercut everybody and pull fat numbers ...
(continues)

I think that the point that he was trying to get across, is that most people that want the EDGE have the option with CINGULAR where as they don't with T-Mobile

Aleq said:

crashnbrn3 said:

Aleq said:

temp said:

crashnbrn3 said:
You know I would find another company to compare with cause T-Mobile SUCKS. that is why I am leaving them.
I also read about former ATT reps being clueless so are T-Mobile's( what is their excuse??) I can never get the same answer twice whenever I call them.

yeah, they suck so bad that they are the best value, and if someone brings up coverage that is the most pathetic argument ever, why? here is why, no one can honestly say they go EVERYWHERE in the US, t mobile, just like cingular, just like verizon, just like sprint and so on and so on has coverage gaps,

...
(continues)