What about this?
I think cellular service providers should do just that, provide service, NOT phones of any kind. Directv does not provide TVs nor does ATT home provide home phones. I dont care about the higher price for the phones. I think if you cant afford the phone then you dont need the service and also this could do away with contracts, and the need for such a large customer service because when you have trouble with you phone you would call the manufacture not the service provider and then they would not need as many employees and should be able to lower there service rates. Think about it we would be so much better off this way. Just like when a new HD TV comes out you dont have to wait to your contract is up to get it, you just go to Circuit City of...
(continues)
(continues)
...
OK. Here goes. Not everybody is rich, but needs a cell phone. If you are rich, BUY a phone and don't worry about everyone else. You have your Idea and I have mine. No one is WRONG!!!!!! I am 72 and I need a cell phone and I am not rich like you. think about what you said. I will pray for you.
...
He is only trying to prove a point. People feel entitled to free phones etc because they spilled water on their phone; dropped it; threw it against the wall; and opted not to put the insurance on. They call in 4 months into their contract expecting us to give them a free phone. Then you get the speech ever since 'cingular was bought by at&t' crap that people come up with to try and get things for free. If we made people buy phones from the manufacturer at full price they would take better care of them and opt to insure them as well. Also - while it would jeopardize my job, I would rather see them go to the manufacturer for help with the device. Do you want to know how frustrating it is to help people with their device and they dont lis...
(continues)
(continues)
...
I am sorry if you nisunderstood my post. Not all people are stuped jerks, but a lot are. Some people need a cell phone and just can't afford to pay 300-400- dollars for it. I do understand how you feel because I have read a lot of posts in here. My wife and I take very good care of our phones and we know that if we break them we will have to buy new ones, except we have Ins. on them. He said that if you could not afford to pay full price for a phone then mabey you shouldn't have one. He is wrong. My wife and I are 72 years old and we need our phones for a lot of reasons. He is right about the contract, but anyone that can afford to buy a phone can buy it with no contract. I would if I could, but I can't. It just sort of bothered me what he...
(continues)
(continues)
...
Is it necessary to get evangelical on someone for an opinion on cell phone service providers, because i am starting to agree with his point now that i have gone through a few phones with ATT.
I would rather buy online now unlocked, the phones work better.
I would rather buy online now unlocked, the phones work better.
...
agreed. and i see there is already someone here complaing. blah, blah i'm poor and i need my phone. i cant spend $400 on a phone.
please do realize, that not all phones are $400 retail. there are phone that are like $150 retail. maybe you dont need the fancy, dancy phone with all the features. also, no one NEEDS a cell phone. Look at the 80s, 70s, 60s, 50s, etc. NO CELL PHONES AND SOMEHOW PEOPLE SURVIVED!!!!!!!
I think we should pick GSM or CDMA (as a country) and have all phones avail to activate on any network. Buy your phone then go get it activated on whichever service you want. No contracts, NO DISCOUNTS ON PHONES!
you break it, lose it, you buy a new phone.
this country has gotten cheap and think they are entitled to all ki...
(continues)
please do realize, that not all phones are $400 retail. there are phone that are like $150 retail. maybe you dont need the fancy, dancy phone with all the features. also, no one NEEDS a cell phone. Look at the 80s, 70s, 60s, 50s, etc. NO CELL PHONES AND SOMEHOW PEOPLE SURVIVED!!!!!!!
I think we should pick GSM or CDMA (as a country) and have all phones avail to activate on any network. Buy your phone then go get it activated on whichever service you want. No contracts, NO DISCOUNTS ON PHONES!
you break it, lose it, you buy a new phone.
this country has gotten cheap and think they are entitled to all ki...
(continues)
...
O K. You all made your point. If it is there and you don't mind a contract,, why not? When you get old things are very harde If my wife falls in the yard she can push one button and get me. If I fall in the yard it works for me also. You will all be old someday. If you want to buy a phone, Buy the thing. Your choice. If everyone was alike this would be a sad country, even worse than it is now. And remember,,,,,,,everyone gets old. I am not against buying a phone, but if I can get one free,why not? It's MY BUSSINISS!!!!!!!
...
Choice is wonderful thing, well said. i believe it should be the customers choice. i do understand the guy that said he is poor, hell I am too, but I also understand the original post. Even though people are poor they still have TV's, and didnt get them for free.
The problem with free phones doesnt come into play with the customer that gets a free phone when they start service and upgrade. It comes into play with the customer that calls customer service or goes into a store every other month and complains until they get a new phone for free.
They should invent the "as*hole button" that populates in the customer service portal that automatically terminates service and prints a piece of paper that says, "Thank you for choosing AT&T, now...
(continues)
The problem with free phones doesnt come into play with the customer that gets a free phone when they start service and upgrade. It comes into play with the customer that calls customer service or goes into a store every other month and complains until they get a new phone for free.
They should invent the "as*hole button" that populates in the customer service portal that automatically terminates service and prints a piece of paper that says, "Thank you for choosing AT&T, now...
(continues)
...
yeah and actually you can get basic nokia witout a contract for like 69.99 but i think people should have the option for both contract or no contract pricing, but i wish people would understad why we cant give them a new phone evey two months for free. it costs us alot of money to get the phones into our stores or wherehouses
...
People do have tv's ETC and they have to pay for them. they ARE NOT OFFERED FREE. CELL PHONES ARE. Am I a bad guy because I accept a free phone? Like the man said, people should have a choice. I am not so poor that I can't pay 70.00 dollars for a phone, which I have never seen one that cheap, but whatever. But why not take a free phone if it is offered? What is so bad about that? I was not complaining about having to pay for a phone, I just thought it was rude of him to say people that couldn't buy a phone should not have one. I am not one of the guys that gets their phone wet and wants a new one.. Anyway I thought someone would see my point. But mabey thats asking too much. Thanks anyway
...
Your point was well taken, and I agree with your opinion as stated in my previous post, my comment was in regards to the people that do want a new phone constantly. If that isnt you then dont take it personally.
There alot of people out there unfortunatly that are ruining the perks that customers like you enjoy.
There alot of people out there unfortunatly that are ruining the perks that customers like you enjoy.
...
Thanks attGuy. I'm just a guy who likes at&t and what they have to offer. Thanks again, P L Massey
...
Ok my point here was, that I would like to just go to a store such as a Circuit city pick out my phone then take it to any carrier that I wont to and tell then what plan I wont and have them just say ok sir, and not have to fool with a credit check, sign a contract or any other crap. Just like when I walk it to a store to buy a TV then I call Directv or the cable company and tell them what service I wont. I just think that we would all be better off if the service providers did just that, provide service. When I dont know how to work a feature on my TV I dont have to call the service provider. I call the TV manufacture. and also Directv dont put there logo on my TV and they dont decide what features will work. I hate that about the cell serv...
(continues)
(continues)
...
I'm glad that works for you. I really wish I could do that. Mabey when ;my contract is up I can but a cheaper phone. Anyway, sorry for ;all the ;fuss.
...
Do you really think you don't have to do a credit check with DirecTV? Whose fault is it that Circuit City doesn't carry unlocked handsets? Cartainly not AT&T. It is the consumers who dictate the marketplace. CompUSA sells unlocked handsets. Are you really so naive as to believe if they were making a killing Best Buy, Circuit City and the like would not immediately add that offering to their stores?
Wake up man.
Wake up man.
...
Exactly. One (or a small few) from which to distribute to a small amount of orders versus stocking hundreds of locations with handsets that would simply age due to lack of interest.
The day they carry unlocked handsets in all their stores would be the day consumers have decided they like the option of paying more for their equipment in exchange for freedom to move between carriers.
The day they carry unlocked handsets in all their stores would be the day consumers have decided they like the option of paying more for their equipment in exchange for freedom to move between carriers.
...
What I think would be nice is if service providers provided support for all phones on their network. Only to the extent as to how they operate on that network, nothing more.
Currently a AT&T customer has a choice of any AT&T branded phone that should be optimized for that network but also contains AT&T installed bloatware and possible crippled features.
The other customer choice is to buy their own unlocked, unbranded phone that has the specs to run on the AT&T network which AT&T will allow but not support. This leaves that class of customer to be not only their own phone expert but now they have to be their network expert as well.
The irony here is that the customers using their own unlocked phone on the AT&T network are the most loyal,...
(continues)
Currently a AT&T customer has a choice of any AT&T branded phone that should be optimized for that network but also contains AT&T installed bloatware and possible crippled features.
The other customer choice is to buy their own unlocked, unbranded phone that has the specs to run on the AT&T network which AT&T will allow but not support. This leaves that class of customer to be not only their own phone expert but now they have to be their network expert as well.
The irony here is that the customers using their own unlocked phone on the AT&T network are the most loyal,...
(continues)
...
it depends on what question you have. I have had several people in my store with unlocked phones to get the internet settings fixed...It does not always work but i have even escallated (sp?) the call to tech support and they are more than willing to try all the different setting configurations in the same manufacturer of phone....The is going above as the rep does not even have the specifics on the device...What questions do you have that you are not able to even get an attempted answer?
...
The only problem I am experiencing and it is not major but is annoying is this, When I connect through MediaNet and sit on a webpage for more than a minute or two when I click the next link I get a error message that says
"Web: Connection timed out" I then have to click that same link 2 or 3 times getting the same error message until finally it will re-establish connectivity and take me to the next page. I cannot determine if this is a network setting that needs to be corrected or a phone issue that switches off the radio to conserve battery life. I live in a non-3G rural area that is EDGE only. When I went to my local AT&T corporate store and explained the situation to the rep her reply was "My iphone doesn't do that". Well that is really...
(continues)
"Web: Connection timed out" I then have to click that same link 2 or 3 times getting the same error message until finally it will re-establish connectivity and take me to the next page. I cannot determine if this is a network setting that needs to be corrected or a phone issue that switches off the radio to conserve battery life. I live in a non-3G rural area that is EDGE only. When I went to my local AT&T corporate store and explained the situation to the rep her reply was "My iphone doesn't do that". Well that is really...
(continues)
...
As far as I know, people can purchase phones at retail prices, either unlocked phones online or directly from AT&T stores. They can do this as often as they want without ever having to sign a new contract. So if that is what you like, then do that.
Offering an option to sign a contract in exchange for a good phone subsidy, in no way prevents you from buying phones (both "supported" and "non-supported") at full price in lieu of signing a contract.
To me, this simply comes off as you demanding everyone do things the way you want them to be done, because in your eyes, this is the only correct option.
It's actually much better for the comsumer in many cases to sign a contract. They intend to use the service, and most likely will be p...
(continues)
Offering an option to sign a contract in exchange for a good phone subsidy, in no way prevents you from buying phones (both "supported" and "non-supported") at full price in lieu of signing a contract.
To me, this simply comes off as you demanding everyone do things the way you want them to be done, because in your eyes, this is the only correct option.
It's actually much better for the comsumer in many cases to sign a contract. They intend to use the service, and most likely will be p...
(continues)
...
taoareyou said:...
As far as I know, people can purchase phones at retail prices, either unlocked phones online or directly from AT&T stores. They can do this as often as they want without ever having to sign a new contract. So if that is what you like, then do that.
Offering an option to sign a contract in exchange for a good phone subsidy, in no way prevents you from buying phones (both "supported" and "non-supported") at full price in lieu of signing a contract.
To me, this simply comes off as you demanding everyone do things the way you want them to be done, because in your eyes, this is the only correct option.
It's actually much better for the comsumer in many cases to sign a contract. They intend to use th
(continues)
...
In the US, people like to pay next to nothing up front, and pay over time. People rent cable converters from their provider instead of buying the equipment outright. People rent modems and routers from their ISPs instead of buying them outright. People lease cars, getting new ones every few years. The cellular phone companies did not invent the model of "pay over time", they simply embraced the US cosumer's demand to have now, pay later.
If this model was changed, sure the service providers would be able to reduce some costs, but equipment prices would soar. Do you think that phone prices would remain the same with reduced sales and the shifted resposibilty of increased customer service costs? This would truly make ownership of a ph...
(continues)
If this model was changed, sure the service providers would be able to reduce some costs, but equipment prices would soar. Do you think that phone prices would remain the same with reduced sales and the shifted resposibilty of increased customer service costs? This would truly make ownership of a ph...
(continues)
...
stephen5688 said:...taoareyou said:
As far as I know, people can purchase phones at retail prices, either unlocked phones online or directly from AT&T stores. They can do this as often as they want without ever having to sign a new contract. So if that is what you like, then do that.
Offering an option to sign a contract in exchange for a good phone subsidy, in no way prevents you from buying phones (both "supported" and "non-supported") at full price in lieu of signing a contract.
To me, this simply comes off as you demanding everyone do things the way you want them to be done, because in your eyes, this is the only correct option.
It's actually much better for the comsumer in many cases to s
(continues)
...
You have alot to learn about how it is done overseas as well. The choice is there. You seem to just want to eliminate choice. You can choose to do it the want you desire now so why rant and rave about it? Just do it!
...
stephen5688 said:...
I think cellular service providers should do just that, provide service, NOT phones of any kind. Directv does not provide TVs nor does ATT home provide home phones. I dont care about the higher price for the phones. I think if you cant afford the phone then you dont need the service and also this could do away with contracts, and the need for such a large customer service because when you have trouble with you phone you would call the manufacture not the service provider and then they would not need as many employees and should be able to lower there service rates. Think about it we would be so much better off this way. Just like when a new HD TV comes out you dont have to wait to your contract is up to
(continues)
...
and people stop complaining about phone prices. complain to the manufactor not the carrier. and if the phone is too much or cant afford a deposit there is always prepaid. bottom line you get what you pay for!!!
...
mark477 said:
and people stop complaining about phone prices. complain to the manufactor not the carrier. and if the phone is too much or cant afford a deposit there is always prepaid. bottom line you get what you pay for!!!
not really true. do you work in sales? if so, for cor? if you do then you should know what the mark up is from what at&t pays the manufacture for the phone and what they sell it for.
...
