ATT's UPGRADE (downgrade) to its network
if anyone has an unlocked non-att branded phone, and tries to send a video mms it will not go through anymore! and pictures are reduced to a thumbnail level!! I use an unlocked nokia e61i and when I called att tech support, they told me that it will not work since its a non att phone. However this is not true because I used to be able to receive mms video find until about a week ago. Now i get an error message saying "one or more of the message componenets have been deleted by MMS Adaptation. Either the message was too large or the components were unsuitable for your terminal"!!!
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Poor guy. Make sure its under 300k in size. I have had mms issues with most phones branded or non branded.
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yea I checked and it is only 149 kb. I even tried sending a video that i had sent before and now its not working :-(
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I've only had that problem with unbraded Nokia phones. I am using an Unlocked Sony ericson with out that problem
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AT&T's official stance is that unlocked phones are not guaranteed to work on their network and most care and tech reps will not assist you. I would call customer service and ask for a PUSH to be sent to your phone. Make sure your settings are up to date. You can use AT&T's device support for the Nokia E62 at this site:
https://www.wireless.att.com/support/tutorials.do? »
If you still have problems after that, try Nokia technical support. At first, they will tell you to talk to your provider (AT&T), but if you explain that it is an unlocked phone and AT&T will not help you, they should help you by checking manufacturer settings.
Also, try these:
1. Power the phone on and off (You probably already have, but this solves A LOT of issue...
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https://www.wireless.att.com/support/tutorials.do? »
If you still have problems after that, try Nokia technical support. At first, they will tell you to talk to your provider (AT&T), but if you explain that it is an unlocked phone and AT&T will not help you, they should help you by checking manufacturer settings.
Also, try these:
1. Power the phone on and off (You probably already have, but this solves A LOT of issue...
(continues)
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