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Service Outage

ralph_on_me

Dec 20, 2004, 5:52 PM
Ha ha, Cingular's service is out in multiple spots in DFW. Fun day... 🙄
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sunilsonia

Dec 20, 2004, 5:53 PM
ralph_on_me said:
Ha ha, Cingular's service is out in multiple spots in DFW. Fun day... 🙄


🤣 Isn't it always out? Hell If I was your customer, I'd be lucky to get service in my area in DFW.
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JessiCSR

Dec 20, 2004, 6:01 PM
SHUT UP. JESUS CHRIST.
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not_in_halifax

Dec 20, 2004, 6:02 PM
You've more than made the point that you don't like Cingular. Why are you still here?
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ralph_on_me

Dec 20, 2004, 6:14 PM
It IS kinda funny that service is out. Everyone is calling up..

"Hi, uh, our phones aren't working."

"Yes Sir/Ma'am, I know."

"You do?"

"Yes Sir/Ma'am, nobody has service at the moment. Your phone will dial out but not receive calls in. Feel free to make prank calls since *69 will not work."

"...."
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coldsteel

Dec 20, 2004, 6:30 PM
ralph_on_me said:
It IS kinda funny that service is out. Everyone is calling up..

"Hi, uh, our phones aren't working."

"Yes Sir/Ma'am, I know."

"You do?"

"Yes Sir/Ma'am, nobody has service at the moment. Your phone will dial out but not receive calls in. Feel free to make prank calls since *69 will not work."

"...."



🤣 🤣
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ralph_on_me

Dec 20, 2004, 8:03 PM
Hey guys, who does have service right now? I'm just wondering how widespread this thing is.
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phoneshark

Dec 20, 2004, 8:43 PM
San Antonio is definitely down and we've heard most of South Texas is as well.

All of these people calling and coming in screaming about there phones not working.

The old ATTWS customers are the worst. Claiming ATT systems never went down. When were they ever up?
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Vox Dei

Dec 21, 2004, 11:42 AM
Haha. That's funny. I remember one day we have all of Californa go down. That was a mess. QUE of over 250 calls with people waiting to ask what's wrong. Went down for almost 12 hours.
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bizkitsngravy

Dec 21, 2004, 12:18 PM
Holy Crap! I can remember once when Kansas city HLR went down for about 8 hours and in like 5 minutes following it going down there were like 175 calls in que.

What is pretty funny to me is when someone calls in all frantically and they are like help help my phone isnt working. So you're like I'm sorry you're phone isnt working etc...Ask them what is it doing, and how long has it been doing it. Then they say well 5 minutes ago I tried to make a call and I had full signal and the phone said "call failed" So...you kindly ask the customer for the number they were trying to dial and it ends up being a disconnected landline or something...That or you tell them to powercycle their phone and make a test call and it works and they get all excite...
(continues)
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Aleq

Dec 21, 2004, 12:27 PM
As I tell my customers endlessly "Power cycling is your friend..." 🤣
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Corpo Rat

Dec 21, 2004, 2:08 PM
Is the East TX/West LA outage over? I hadn't heard anything from my buddies at Cingular in a while...
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ralph_on_me

Dec 21, 2004, 2:20 PM
supposedly it was fixed at 7:20pm last night. My phone seems to have been working fine since around then. Still a little buggy on some text messages, but everything else seems okay.
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