Its called "telling it like it is" people like this person say think like 'i dont have to migrate to get the better network or i can't be forced to change my plan", when the truth is they CAN force onto it if you OUT OF CONTRACT, or shame you into by proving that the improved network is there but only by getting you onto a cingular phone thats only avaiable through cingular phone!!!

dunno about the network, but the attws plans seem better and the FAN discounts are far superior to the KABC deals.

But think about this.FAN Discounts will be re-negotiated with Cingular- att discounts were basically for 3 things with a FAN

1)Discounts on a phone-since cingular erger approved they discontinued production -So thats 1 thing eliminated.

2)additional minute promotions-Since the plans were expied and considered "legacy" there won't be any-if you were around a few years ago-Sae thing with TDMA, and those promos eventually got stripped for 95% of customers.

3)national account discount on your bill- The discounts generally were the same amount if not less then the taxes so that generally cancelled each other, and wince promos will get removed gonna get a discount for what, plans with no promotions?

Besmart go now, cuz the longer you ...
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discounted phones are a big deal for the sponsorship users, the discounted rate plans do tend to cancel out the taxes, but *knowing* that your plan is gonna be 49.99 for x amount of min + 9.99/line for the additional lines is pretty luxurious compared to being quoted 49.99 then trying to figure out taxes, and the extra minutes really aren't there for gsm as much as stuff like early evenings on 1 year contracts and unltd nw/m2m promos that FAN accounts qualify for. Again, Cingular doesn't have as much for these users, and their customer service isn't up to a standard to compensate for the lack of discounts. Cingular is going to lose these people, because they are losing whatever goodwill they get for not being AT&T wireless with the problems ...
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they won't lose them for quite a while, and they and we know it.Thats the Beauty of those Nationaly contracted accounts and major corp. business accounts, they STILL HAVE TO ABIDE BY THOSE CONTRACTS FOR SERVICE,But if they leave those acccounts pay MAJOR Penalty fees if they cancel,plus keep your FAN's whatcha gonna do when you go no new No Phones and Cingular Migration running WILD ON YOU!!! 🤣 🤣 🤣

Exactly WHOM are they going to lose them to? A company that doesn't offer the FAN plan either? Why would they jump ship when the competition isn't going to offer anything like that either. At least with Cingular, they know they have a really big network and other incentives to stay with them. Cingular is offering really sweet deals to customers who are migrating. There are even 150.00 rebates for trade-ins. I think Cingular thought out everything really well.

Plus you what the REALLY FUNNY Part is CAIN? THINK AABOUT THIS, THIS IS JUST SO SMART, YOU BASICALLY HAVE 2 OTHER GSM CARRIERS, T-MOBILE WHO EVERYONE INCLUDING MOST OF THEIR CUSTOMER TELL YOU THAT THEIR COVERAGE REALLY SUCKS AND US CELLULAR, WHICH IS PRETTY MUCH REGIONAL COVERAGE NO MAJOR NETWORK, SO THINK ABOUT THE 2 MAJOR GSM PROVIDERS WERE ATTWIRELESS AND CINGULAR, WITH THE EERYONE ELSE BEING TDMA AND CDMA, NOW EVERONE OF THE CUSTOMERS HAVE VALUE PHONE OF $100.0-$200.00, AND BUSINESS ACCOUNTS CUSTOMERS HAVE REALLY EXPENSIVE BLACKBERRY, TREO, PALM W, AUDIOVOX'S , ALL IN VALUE OF $500.00-$600.00, SO BASICALLY THEY DON'T LIKE THE DEALS THE NEW CINGULAR OFFERS, THEY EITHER GO TO A CRAPPY CARRIERS, WHO OFFERS EVEN LESS THEN CINGULAR- WHICH DO...
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yeah, but that attitude is exactly the one that the American auto industry in trouble in the 70's.Start offering crap products and the customers will go away to other carriers, if they can make it with regional coverage or they will find other products to meet their needs. Or verizon will step pup with a national network, and then Cingular will face customers with a choice and no brand loyalty whatsoever.

Is this a peeing contest between Agent Debit and greyrat? No one knows whats going to happen "down the road" so stop assuming and speculating. Its up to the consumer if they want to switch not what they dont need to know. besides the original message had nothing to do with a fan account. I look at this way, answer the customers questions first and the proceed from there. Dont offer unnessary promos, features, etc that the cust will more than likely never use. So guys just stop, its pointless and egotistical.

I work in in business enduser care and I just don't want cingular to piss away the people paying my rent.

Listen trust Cingular, Imean they paid 41 Billion in cash for ATT Wireless, so thye got their heads screwed on stright, if ATT Wireless head their head out of their asses, giving away every credit under the sun, a LOT of people getting more credit then they pay for service on a regular basis, then it could have been thee other qar around and ATT Wireless reps and customers betterused to the fact that it ain't give the farm days no more, no credits to upgrade, no Waive upgrade fees, no waiving for start of service fees if they thought there was none, that don't fly with cingular customer care and since thye own the Att Wireless company ,that translates into the same for the ATT Wireless customers, as all the e-mails i have recevied from Cing...
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Missed that one. We just had a meeting on the Trust and ajust policy. Its even got more open since yesterday.

Agent D, slow down on the booze...its frying your brain and making it tough for us to understand what you're trying to say.

Regarding SPONs, it is good to see the phone discounts and monthly discounts carrying over so far. Here in Central Florida, we have the HQs for many many national corporations, and they're AEs are giving us great feedback and heads-up for future contracts.

The CDA portion of our business looks like its gonna be just fine.

When Cingular gets its head out of its corporate ass and starts providing customer service after 7 pm local time, when people who aren't corporate accounts can migrate at retail stores, when cingular can find the migrations done before they started going through aws internal web ordering, then I will concede that cingular is a superior product. Until that happens I will just shake my head...

If anyone has read my other posts, you'll know that I had ATT and migrated but ended up migrating back because of crappy service.

It seems like the Cingular sim cards are not picking up all the available ATT towers (we have no Cingular towers in Colorado) so that would be a good explanation for my problem. If I took out the Cingular sim and put in the old ATT one, the phone would work fine. And yes, I had a 64k sim.

I wouldn't recommend switching based on my experience, but check with other people in your area to see if they had problems. In some places (especially the places with Cingular towers), I would expect good service.

What phone did you have, did you actually let it ge programmed properly , the coverage and reception is AWESOME,if the customer acitvates their phone properly and has a good phone they got, don't expect million dollar reeption wuith a $5.00 phone either you pay for quality,remember free is not always good, and YOU GET WHAT YOU PAY MORE!!!

I dunno debit... seems to me that the phones are prettymuch the same thing, just some are larded with more crap like cameras and bluetooth than others. aside from software issues that companies like motorola are afflicted with from time to time, I find on balance that phones with fewer features tend to provide more satisfaction to users than phones that are armpit deep in features that are incidental to telephone functionality.

The difference,they were basing the new phones with the merger going through, the new phones from cingular don't nee to dearch for a network or flip from att to cingluar,they lock into any tower available,AWd phones were alll pre-merger,and you can manually set the network to say cingular,but it goes back to att's eventually, as well as unlike att phones,you can block the GPRS on the AWs phones,


if you truly don't want it, on the AWS phones, you can go into the WAP setting and clear out the IP address, but tech also tells you thosewillget put back on, cuz things like OTA's, and updates get sent to your phone,and thosesetting willbe back, only gingular's phones prevent it from being there if you don't want!!!

my point, debit, was that cheap phone or expensive phone, it isn't the price you pay that determines reception.

I first got a Moto V400, and then a store manager thought there was something wrong with it, so I got a V551.

The point is, if I took my old ATT sim card out of my old phone and put it in either the V400 or 551, it would work fine.

Debit, you just don't got a clue, because every post you make in response to mine just gives some excuse and accusations that I did something wrong.

I'm not an idiot, and unless the countless reps (on phone and in person) are idiots also, it was the Cingular service that sucked. I know it probably is great in other areas, but in Denver it's awful.

So, I did the best thing to get the service that I pay for, SWITCHED BACK TO ATT.

And, yeah, I had an older phone (a Nokia 3650), so I went a bought a V5...
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I'm gonna tell you the same thing I tell my mother. If you have good signal strength and the phone is not working. It's all in your head. Sound's like your taking AGENT's post too personal he is just stating the facts.

Yeah sure, that's why Cingular admitted that they knew there was a problem.

I don't think I'm imagining service problems when 90% of my calls are dropped. And I'm not exaggerating.

UNLESS YOU WORK IN THE WIRELESS INDUSTRY THEN WHAT YOU SAY ABOUT WIRELESS SERVICE MEANS CRAP-

YOU SAY I COULD PUT MY OLD ATT SIM INTO A CINGULAR AND IT WOULD WORK FINE, HOW DO YOU KNOW, JUST BY VAST KNOWLEDGE OF WIRELESS SERVICE? 🤣

YOU CAN TAKE A FORD ENGINE AND PUT IT INTO A PORSCHE AND GET IT TO CRANK OVER, DOES IT MEAN YOU ARE GONNA GET THE SAME SPEED AS A PORSCHE-NO!!!

THE FACT IS THAT THE PHONE ARE BUILT WITH WITH BASIC PROGRAMING FROM THE MANUFACTURER, BUT IT NEEDS CONSTANT UPDATE INFO FROM THE CARRIER,YOUR CARRIER, THE FACT IS THE SIM IS PROVIDED BY YOUR CARRIER TO WORK WITH THEIR SYSTEMS AND THEIR TECHNOLOGY.

TRY THIS GO FIND A NEW ATT PHONE, PUT YOUR SIM IN IT, DON'T CALL IN TO GET IT ACTIVATED THEN DRIVE ALONG THE ...
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Cingular and ATTWS towers are one in the same. It's all in your head!

They would be, if the cingular sim cards picked up all the ATT towers. But somehow with the ATT sim (no matter what phone), there's no problem.

And I'm sure you have another excuse why I keep roaming on T-Mobile when there's way better service on ATT towers?

did you try to get an IRDB update? you probably have a 64k sim which chooses cingular instead of ATT towers unfortunately there is no way to tell which you have, this could cause a problem if you get signed by a cingular tower with not as good a signal strength as others. ATT and Cingular towers are not one in the same. thy still have different MCC's and MNC's which means the IRDB will look for certain towers, and if a tower that is preffered over another has better reception then the customer will notice the difference. until the preffered tower signal diminishes altogether then the customer will switch to whichever tower has the best signal.

IRDB(intellegent roaming database) MCC (mobile country code) MNC (mobile network code) I.e....
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