NOT THE FEWEST DROPPED CALLS ANYMORE!!!!
This is an email we have recived from corporate, through our rep..... looks like we cant brag about fewest dropped calls anymore..... 😲
MERCHANDISING DIRECTIVE
We are asking you to remove some POP featuring “Fewest Dropped Calls” from your store and discard prior to opening for business on Sunday, August 12th.
As you know, we have done a great job in educating customers on our network improvements across a variety of metrics and communicating with customers about this progress. Because AT&T has had such a strong performance in reducing dropped calls, our competition has raised the level of its own performance in line with ours.
Importantly, AT&T still has the largest digital wireless voice and data network which we beli...
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MERCHANDISING DIRECTIVE
We are asking you to remove some POP featuring “Fewest Dropped Calls” from your store and discard prior to opening for business on Sunday, August 12th.
As you know, we have done a great job in educating customers on our network improvements across a variety of metrics and communicating with customers about this progress. Because AT&T has had such a strong performance in reducing dropped calls, our competition has raised the level of its own performance in line with ours.
Importantly, AT&T still has the largest digital wireless voice and data network which we beli...
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More bars in more places? Give me a F'in break. That is totally 2004! How about trying an add campaign we haven't seen like "get unlimited family and individual text" I think everyone realizes that coverage varies and the "we have the best network is overused and abused by all carriers. How about advertising what we have that we used to not have. unlimited text!
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because all carriers offer that option now. That doesn't set them apart.
HONESTLY, I totally dip into the rollover minutes with my family plan. That is a MASSIVE strongpoint. I love that about AT&T. I would work for them, but Eastern Idaho doesn't have AT&T. They have a sister company called "Edge Wireless". I might consider working for them.
HONESTLY, I totally dip into the rollover minutes with my family plan. That is a MASSIVE strongpoint. I love that about AT&T. I would work for them, but Eastern Idaho doesn't have AT&T. They have a sister company called "Edge Wireless". I might consider working for them.
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I know all carriers offer unlimited text now, but most customers don't and for the longest time we didn't offer it. My friend who sells t-mo, sprint, and verizon says he gets 4-5 phone family plans all the time leaving at&t for family text packages. Well its good we offer that now, but I think we should start advertising it just like verizon did when they offered it. But its cool, we can still do more bars in more places because obviously it has made a huge difference in the last 3 years and who doesn't like seeing cactus's, airplanes, buildings, and houses shaped like cell phone signal bars, I know I go banana's when I see it I'm like "wow, who would have though so much sh@t looked like cell phone signals" Now all I do is walk aroung trying...
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chainsaw said:
The only thing they need to buy next is union telephone in Wyoming and we'd get a ton more acts!
Being in Wyoming and a competitor of Union, I really don't think that buying Union is a very good idea. I don't know how many subscribers they have, but I can say that I've only met one in the 2 years that I've lived here. It's a saturated market for Verizon. If AT&T made a move here, it would be a LOOOOONG time before they ever made any money. I get some complaints about Verizon, but nobody wants to leave because of the unlimited IN. That's huge up here. I seriously doubt that AT&T would be able to make a dent. The Alltel corp store just closed after being here for a year. I think AT&T w...
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well i think the fact that you can no longer say least amount of dropped calls is a good thing...that just means that your network is improving...now you actually have enough signal to be able to make that call in the first place
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tmobile has unlimited text for much less than crappy at&t, its only 19.99 for all members of the family to have unlimited text and picture messaging.
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it is great for some but my friend has like 9000 rollover minutes and lost just as many. So ones that don't need the minutes and never will it doesn't do anything for them!
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you miss the point
even if the customer doesn't ever benefit, they still like it for the peace of mind
even if the customer doesn't ever benefit, they still like it for the peace of mind
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Every lawsuit they've had over the claim they have counter-sued and won. Sprint learned that the hard way...
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More bars is a bit of a joke at my workplace since it seems as if ATT makes the phone think it has a better signal than it does. It's not uncommon to have 4-5 bars and get an incomming call only to have it drop in 1-2 min. And have a call fail when calling out.
I have never had as many dropped calls since joining att again. Its been a real disapointment. And att needs to offer AIM without charging for each IM!
I have never had as many dropped calls since joining att again. Its been a real disapointment. And att needs to offer AIM without charging for each IM!
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If you don't want to get charged everytime you IM from your device then you should try this awesome java application. It's as easy to operate as Opera Mini.
http://www.mig33.com/indexif.php »
I'm using it overseas though. However, whenever I use it I only get charged Kb. Enjoy!
http://www.mig33.com/indexif.php »
I'm using it overseas though. However, whenever I use it I only get charged Kb. Enjoy!
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HOYT1287 said:
our competition has raised the level of its own performance in line with ours.
That's the funny part...
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What? That he considers anyone else out there our "Competition"? Pshh, yeah like we have competition. 🙄
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We can't brag about it because everyone else's network has improved call quality as well. Think everyone got kinda scared when Cingular started using this campaign and started making their own improvements. I think this is good for the industry as a whole. I really never hear about anyone dropping anymore. (Except on this site, but not in my store. I am in West Texas.)
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unfortunately here north of nashville we dont get dropped calls, they just say call failed on 80%, but our higher ups around here dont see anything wrong with it because they are in nashville with 3g etc and really dont care about customers, just how much they put in their pockets.
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amen to that, we have had almost 50 returns this month between 7 stores. Guess what customer care or our RAE or anyone from cingular says...the mti map tool says there is coverage. Give me an f'in break guys!
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cingularslave said:
unfortunately here north of nashville we dont get dropped calls, they just say call failed on 80%, but our higher ups around here dont see anything wrong with it because they are in nashville with 3g etc and really dont care about customers, just how much they put in their pockets.
you're north of nashville? where at? i'm in clarksville.
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ONE OF MY GOOD FRIENDS HAS ATT AND SHE SAID THAT ONE TIME SHE TRIED TO CALL 911 AND THE NETWORK WASN'T AVAILABLE! 😲 AT ONE TIME I WAS CONSIDERING ATT BECAUSE THEY HAVE AWESOME HANDSETS BUT WHEN SHE TOLD ME THAT I CHANGED MY MIND. THEY REALLY NEED TO WORK ON THAT SO THEY WON'T GET SUED!
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SLM2007 said:
ONE OF MY GOOD FRIENDS HAS ATT AND SHE SAID THAT ONE TIME SHE TRIED TO CALL 911 AND THE NETWORK WASN'T AVAILABLE! 😲 AT ONE TIME I WAS CONSIDERING ATT BECAUSE THEY HAVE AWESOME HANDSETS BUT WHEN SHE TOLD ME THAT I CHANGED MY MIND. THEY REALLY NEED TO WORK ON THAT SO THEY WON'T GET SUED!
you're an idiot. NO wireless phone can connect 100% of the time. And they won't get sued becasue of it... and why do you type in all caps?
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crackberry said:cingularslave said:
unfortunately here north of nashville we dont get dropped calls, they just say call failed on 80%, but our higher ups around here dont see anything wrong with it because they are in nashville with 3g etc and really dont care about customers, just how much they put in their pockets.
you're north of nashville? where at? i'm in clarksville.
i live in clarksville work in hopkinsville
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