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Why does At&ts network suck so bad?

q3tinman

Jul 12, 2007, 6:20 PM
So i signed up for service with cingular a few months back and everything was fine until they switched names to att. Since then i have not been able to hold a call for farther then a mile driving. I don't get reception in my home anymore. And all the customer service reps say is its a troubled area. THE SERVICE SUCKS how do i get out of my contract? These guys are worse then hitler to deal with
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chainsaw

Jul 12, 2007, 6:21 PM
What phone did you get?
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q3tinman

Jul 12, 2007, 6:27 PM
motorola v220 The rep at the local store said it was an older phone and i shouldn't buy things from auth resellers because they sell used stuff. =/
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sangyup81

Jul 12, 2007, 6:34 PM
omg, that was one of the worst phones of all time
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koziekat

Jul 12, 2007, 6:40 PM
omg someone sold u a v220 go back and pimp slap them for a better phone.
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morpheus928

Jul 12, 2007, 11:07 PM
THE MOTOROLA V22O HAS GOT TO BE HANDS DOWN THE CRAPIEST PHONE AS FAR AS RECEPTION OF ALL TIME !!!
😳
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nuckingfuts

Jul 13, 2007, 8:21 AM
I have an old sock that gets better reception.....
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Webb

Jul 15, 2007, 1:56 PM
How the hell does one get a V220? Those have been discontinued for over two years now, haven't they? And even new they seemed to have a high lemon rate.

*twitch* *twitch*
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chainsaw

Jul 12, 2007, 6:51 PM
🤣
Yes we do selled used phones as a cheaper option if you don't want to sign a contract. You shouldn't trust COR reps that lie to you like that. We order our phones from the exact same place they do. Its a shame that corporate reps have to lie like that to try and get sales.

The v220 and moto products in general suck. Go get a nokia 6126 and see if that helps.
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texaswireless

Jul 12, 2007, 7:33 PM
I hope you got a good deal because you bought a 2 year old phone.

Hitler?

Hmmmmmm, 6 million people dead versus difficulty with phone service. You're right, just as bad.
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koziekat

Jul 12, 2007, 7:35 PM
not to be mean but i am having a good laugh that somebody would still still buy a v220.
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texaswireless

Jul 12, 2007, 7:38 PM
I am venturing a guess as to how this conversation went:

Customer: What do you have for free

Store: We have this 2 year old phone but for only xx more you can have a current model

Customer: No I am only wanting free, I'll take it

There is a reason it is free there Rommel.
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koziekat

Jul 12, 2007, 7:57 PM
lol. i had a customer do this once wanted me send him a v60 cause he wanted a free phone.
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Daveyboy801

Jul 12, 2007, 9:20 PM
Oh man, like you said texas, there is a reason they are FREE phones. They are usually discontinued or they are problematic phones. I hate the whole free phone thing, I wish people would understand why they are free and actually care about it. They need to understand that they are getting something that they are going to be stuck with for a year, why not pay just a little bit more and get something decent.
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zhilchuk

Jul 13, 2007, 12:44 PM
not to rain on your parade but not all free phones are bad. case in point, nokia 6030, nokia 6103. good PHONES not computers, just phones.
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robtheman

Jul 13, 2007, 1:53 PM
I had a woman that wanted a free phone. The only free phones that I had were steps down from her current phone. She got all huffy, insisted that I shouldn't be calling it an "upgrade" because it was really a "downgrade." I told her that she would be better off just keeping her current phone if she was only interested in free phones. She huffed for a while, then DOWNGRADED HER PHONE because it was free.

I want to hit some of these people.
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tmbold

Jul 13, 2007, 2:11 PM
those are both great phones. no bells and whistles, just a phone that works!
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craptacularwireless

Jul 13, 2007, 4:41 PM
Actually, that's how many Jews were killed by Hitler. He killed many more than that. I believe the number is somewhere near 11.2 million.
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texaswireless

Jul 13, 2007, 6:23 PM
Either way, equally horrendous and insulting to compare that to service provided by any company in any situation.
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Laura_S

Jul 13, 2007, 10:59 AM
Actually no, we don't sell used phones, we sell the phones we order from AT&T. We send back old phones that customers return, so thats a lie. 🤨
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ralph_on_me

Jul 13, 2007, 11:04 AM
Whomever sold him that phone sold him an either very very old new phone, or a used phone. Just because you and I aren't shady, doesn't mean there aren't some bad agents out there.
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Laura_S

Jul 13, 2007, 11:14 AM
OK about bad reps, ill tell you one in my area, its crazy. They were finally shut down, but anyways this store would sell OLD phones that were about 4 years old or so, tell the customer its the latest and greatest, and put them on NEW 2 year contracts and by the time the phone was only given 2 months till it just went down on them, they were not able to upgrade their contract at all. And our tech is unable to fix it if he tried due to not having any parts to order or spare parts. It was horible i felt really bad but there is nothing at my store we could do for them. But that just how shady people could be. Oh and just found out that the ones that had that Cingular store, they opened a T-Moble store, im like goodness they just dont stop. :...
(continues)
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chocolateman85006

Jul 13, 2007, 2:00 PM
That's the truth, son! I got stung that way, too!
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texaswireless

Jul 12, 2007, 7:35 PM
My guess is the same day we switched names you dropped your phone.

You won't get out of your contract. You said it worked fine before. 1+1=2, you have a bad phone.
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JephMan

Jul 13, 2007, 6:06 AM
You mean us changing our sign and logo didnt somehow mess with our entire network? 🤣

I find it difficult to control my laughter when customers in claiming "since att took over...."
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cingularslave

Jul 13, 2007, 10:57 AM
not necessarily true tex, i had service in my neighborhood since i started working for bellsouth mobility-present and my coverage stopped 6 months ago
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ralph_on_me

Jul 13, 2007, 11:02 AM
That most definitely wasn't because "At&t took over Cingular."
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C Marks

Jul 13, 2007, 6:24 AM
Get CDMA, much better signal and mauch faster downloads.
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texaswireless

Jul 13, 2007, 11:04 AM
Please explain the physics of how you get better signal with a different technology.
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Cellenator

Jul 13, 2007, 11:10 AM
C Marks said:
Get CDMA, much better signal and mauch faster downloads.


I think its just easier say ATT sucks, and thats easy to prove just look that this forum and their churn, or everyone on hofo bitching about their ATT service. Look at the verizon forum noone is bitching about static and dropped calls. And what is up those those stupid dropped call commercials they don't make any sense. The calls doesn't drop but you just can't hear the other person, yep sound like ATT.
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Laura_S

Jul 13, 2007, 12:43 PM
Dude you have got to be kidding me...listen, its a love, hate relationship. OK you hate AT&T good job, you LOVE verizon apparently. You got your point across, save it, this is really for the more mature adults, not the childish ones.Thanks
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chocolateman85006

Jul 13, 2007, 2:22 PM
It happens in every company, sadly.
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chainsaw

Jul 13, 2007, 8:50 PM
How's the positrack rear end work on a pontiac? It just does.
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