can at&t customers move day 1
pharmdaddyd said:
hello,can anyone tell me if on day one, after cingular takes over at&t, can customers under contract move to cingular phones and plans without a termination fee from at&t since cingular will ownen them.or do they have to wait until their at&t contracts are up before they can move to cingular phones and plans.thanks
Yes on day one of the buyout at&t customers will be able to move to cingular phones and plans. I work in cingular customer care and we want u to move to cingular phones and plans. There will be no term fee charged if u move to a cingular plan. You will be charged your at&t wirelesss term fee if you cancel your service.
As always, these things can change at a moment's notice.
I think the thing to do is ask again after things are finalized.
There really shouldn't be any reason for AWE customers not being able to migrate. It will all be the same company, they're still getting the money. It would be basically like just switching plans with a few differences.
Trep72 said:
Um....we are being told in our direct AWS call center that AWS contracts are going to be in tact when the merger is completed and that no one will be let out w/o the ETF.
As always, these things can change at a moment's notice.
I think the thing to do is ask again after things are finalized.
anyone can migrate to cingular regardless of their ATTW contract.
I'll take your word for it. We haven't a bit of merger training here. But are being told indirectly that contracts are going to be honored, for cancellation purposes.
Migrating is a different story. My bad for not seeing that part of the question.
Trep72 said:
🙂
I'll take your word for it. We haven't a bit of merger training here. But are being told indirectly that contracts are going to be honored, for cancellation purposes.
Migrating is a different story. My bad for not seeing that part of the question.
for cancelling - yes contracts will be the same.
for migrating - we will allow you out early to switch over.
He's not into phones too much just has one so he can talk to his girlfirend (family plan) without the land line long distance charges.
So thats my question, is he going to have to get new equipment. He has the Motorola V180, maybe, im not sure its the phone you get for free or for cheap. But its definetly a Moto and no camera.
Thanks in advance.
ninethreeeleven said:
my brother has ATT and after I told him about the merger, thought it would be nothing but good to switch to Cingular. My question is, is he going ot have to buy a new phone, or will he just get a new sim card?
He's not into phones too much just has one so he can talk to his girlfirend (family plan) without the land line long distance charges.
So thats my question, is he going to have to get new equipment. He has the Motorola V180, maybe, im not sure its the phone you get for free or for cheap. But its definetly a Moto and no camera.
Thanks in advance.
he will need a new phone if he migrates to a cingular plan. we do have the same phone available (v180).
reason being - the new ph...
(continues)
Let me get this straight though. The 64bit sims wont fit into the 32bit sim slot, therefore making a 32bit phone "un-upgradeable" to the 64bit future? Or maybe fit in the slot, but not work?
I ask for my brother and myself, as I am buying out my Verizon contract and switching to either ATT or probably Cingular. Should I wait for the 64bit sims to come out before I switch or what? Thanks in advance.
If it isn't known for absolutely sure, I don't think anyone here should be advising people that they'll have to replace their phones. I'm guessing that there isn't a whole lot about the buyout that anyone knows for "absolute sure" at this point.
Laura
Lauratwin said:
If it isn't known for absolutely sure, I don't think anyone here should be advising people that they'll have to replace their phones. I'm guessing that there isn't a whole lot about the buyout that anyone knows for "absolute sure" at this point.
i am absolutely sure
Like that would do any good though. 😛
Lauratwin said:
It does not seem reasonable that ATT phones couldn't be used if we switch to Cingular. Does anyone here know the answer to this question? That would make a huge difference to people considering switching - I would think. Cingular charges way more than I would consider spending to "re-buy" my Nokia 6620.
If it isn't known for absolutely sure, I don't think anyone here should be advising people that they'll have to replace their phones. I'm guessing that there isn't a whole lot about the buyout that anyone knows for "absolute sure" at this point.
Laura
Don't worry, if you like what you have keep it, you will not be FORCED to do anything, it is absolutely sure that you will have to h...
(continues)
i.e. if you put a 64k sim in a non-ENS capable phone, it will still choose it's designated "primary" network (whatever "brand" is on the phone)
you would need a cingular phone to use a cingular plan from what we are being instructed. if you get an ENS-capable phone (one that uses a 64k SIM card) it will see BOTH networks as "one" network, for optimal use.
Nov. 1st is when we should start selling the 64k SIM's, and ENS capable phones will be available once the non-ENS capable ones are sold through.
pharmdaddyd said:
just so i am clear,on day one after the merger at&t customers can say move me to a cingular plan and they won't get charged any type of term fee from at&t.do you think at&t will give out the unlock codes for their phones or will cingular offer the customer changing over a phone for free or at discount.
yes - no term fee to switch.
no unlock codes - you will need a new phone, and will have the same options as a new customer