Is there another way with Cingular to change phones...
... on your plan without calling in? Might you be able to do it over the internet? I just got a new PDA phone and want to keep my medianet plan. Please no brainwashed reps tell me how I should get the $40 unlimited. Cingular offers a service that works on my phone for less so there is nothing wrong for using this service. There is something wrong though with pushing customers to give you more money for the same service offered for half the price to customers who's phones happen to have less keys. It's insulting that they're pushing us for more money without offering more service.
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well do u have a blackjack cause i do understand where u r comeing from and yes we do say get the 40 dollar plan but i think i am one of the few that with the blackjack u can get the 20 dollar media net there r a few pda phones that we can get media net to work on them
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honey, you can continue to use your PDA with your Media Net plan, but you'll notice problems while loading certain pages (ssssslllllooooooowwwww) Why get a PDA when you can't afford the service? If you couldn't afford it, or didn't want to pay it, you should had stayed with a smartphone or something. I'm sorry if I come across a bit mean, but I can't stand customers who try to beat the system, experience poor service, and then BLAME CINGULAR for everything that goes wrong with their account.
Also, you need the correct data package to qualify for the rebate anyway.
There's people who claim that accounts get audited (I've never heard or anyone who was audited) But if this happens they could just move you to the correct data plan or they cou...
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Also, you need the correct data package to qualify for the rebate anyway.
There's people who claim that accounts get audited (I've never heard or anyone who was audited) But if this happens they could just move you to the correct data plan or they cou...
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I've seen it twice before. They put you on pay per use and it's up to you to get on the correct package. Dreadful bills those are, and good luck finding a rep to backdate a feature.
If you haven't seen a data plan audit perhaps you've seen an off network usage audit? Where if 50% of your calls for three months in a row are roaming they discontinue your service. Same concept.
If you haven't seen a data plan audit perhaps you've seen an off network usage audit? Where if 50% of your calls for three months in a row are roaming they discontinue your service. Same concept.
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ha ha ha. Why does everyone want the best service for the cheapest price?? If you want unlimited data on your phone with 500 minutes go to Sprint and get a SERO plan. but good luck trying to use that 1x CDMA. ha ha.
If cingular let everyone have a Treo / Blackberry for the $20 media unlimited plan....WE WOULD ALL BE USING THESE DEVICES! And if everyone used these devices, Cingular network would be BLOWED out like Sprints. ha ha.
I want unlimited calling too for $40 a month...but I know I can't get it... so
If cingular let everyone have a Treo / Blackberry for the $20 media unlimited plan....WE WOULD ALL BE USING THESE DEVICES! And if everyone used these devices, Cingular network would be BLOWED out like Sprints. ha ha.
I want unlimited calling too for $40 a month...but I know I can't get it... so
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THANK YOU, BEACHSLAPPED!. I hate people who go and get something like a BlackBerry or this guy who came in to upgrade his Treo 650 to a 750 and they don't even want the data plan! What's the point? So you can look cool? You can't get the rebate for the phone without the data and if you're on the incorrect one, it won't work properly and you may get audited. If you're not going to use the phone what it's for, just get a higher-end non-PDA phone or a smartphone. It's like getting an HD TV and using rabbit-ear antennas.
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If you don't want the conversation for the correct plan don't post your rant for the opposing view.
Whether you see it or deny it there is a difference. Unlimited MEDIANET is not the same as Unlimited PDA Connect. And it will be slower.
As far as your original question before you posted your own rant, just change your SIM. Since the phone is not insurable it doesn't much matter if they have the correct IMEI. As others have stated you just won't get your mail in rebate.
Whether you see it or deny it there is a difference. Unlimited MEDIANET is not the same as Unlimited PDA Connect. And it will be slower.
As far as your original question before you posted your own rant, just change your SIM. Since the phone is not insurable it doesn't much matter if they have the correct IMEI. As others have stated you just won't get your mail in rebate.
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IF WE DO NOT HAVE TEH CORRECT IMEI YOUR SERVICE MAY BECOME DEGRADED(IM SOO SURE ITS GREAT NOW),HOWEVER IF YOU CHOOSE TO KEEP THE MEDIANET PLAN INSTEAD OF TEH PDA..THAT'S YOUR CHOICE,HOWEVER NOT ONLY WILL IT RUN SLOWER..YOU WON'T BE ABLE TO CONTINUE VIEWING THE FULL WEB PAGES ON THE PDA...AND THE SYSTEM RECOGNIZES THAT YOU ARE USING IT THEY WILL REMOVE IT AND ADD PAY PER USE..SO CAN U CHG THE PHONE W/OUT TELLING US..YES..CAN THERE BE A PENALTY..YES. SORRY CHEATERS NEVER WIN 😛
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That is the silliest thing. Unless Cingular's GSM system works TOTALLY different than T-Mo's GSM system, then having the IMEI not on record does NOT degrade the service. I have not updated my imei since I activated in 2003 and I've used SEVERAL phones and my service has not degraded at all. The service follows the sim card. The sim card connects to the tower, the tower says, "that's an active sim card and here's the feature it has" and allows it access. While the network records the imei, it doesn't actually care what the imei is. Please, explain how it's going to degrade the service. 🙄
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On certain devices it will. Like for example if he/she has a 3G device- it will not give you 3G speeds without the IMEI on the account because it needs a 3G SIM and IMEI to function.
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if that's true, just put a 3G device IMEI on the account, like a SYNC, v3xx, or CU500..
that was you get the 3G speeds......
that was you get the 3G speeds......
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jjgreene said:
if that's true, just put a 3G device IMEI on the account, like a SYNC, v3xx, or CU500..
that was you get the 3G speeds......
you can't make a non 3G device get those speeds if it's not built for it.
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What I meant by the statement is that if you have a 3G device you need a 3G IMEI- a 2.5G device will not get 3G speeds just because the IMEI is on the account. When you put a 3G IMEI on the account there is a feature that goes on the account which is what gives you the speeds.
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Bottom line. Sooner or later you will have to pay for the correct data feature. You may get by with using the media net (which will only allow you GPRS speeds i believe) for a while, but sooner or later you will be forced to upgrade to the correct one.
Tmobile doesn't have 3G thats why you have continued to use the same sim card since 2003. Their system is outdated and they are just now upgrading to EDGE. hmmmm.
Tmobile doesn't have 3G thats why you have continued to use the same sim card since 2003. Their system is outdated and they are just now upgrading to EDGE. hmmmm.
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Oh, I agree. But for speeds sake I was only stating that if you were to be using a 3G device without a 3G IMEI on the account you would not be getting the speeds you anticipate.
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i have seen the feature their talking about that enable the UMTS speeds, but you would still have at least EDGE either way, if you put an IMEI for a basic 3G device like a CU500, SYNC, or v3xx, you would then be able to use the 3G speeds due to the feature and pay the 19.99 for unl data, and get away with using a 3G PDA for a while....
As to T-mobile(i am a big supporter of Cingular/AT&T) don't turn your back on them, they have been deploying EDGE(granted they don't have it in most places), but they will be deploying their own UMTS/WCDMA network this year...
As to T-mobile(i am a big supporter of Cingular/AT&T) don't turn your back on them, they have been deploying EDGE(granted they don't have it in most places), but they will be deploying their own UMTS/WCDMA network this year...
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TMobile has EDGE throughtout its network. I read it in here more than a year ago. I could get you the link, but I don't feel like reading thru old news. I rememeber is was around the same time that the Motorola V360 was released (Nov 2005)
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jackieramossteel said:
What I meant by the statement is that if you have a 3G device you need a 3G IMEI- a 2.5G device will not get 3G speeds just because the IMEI is on the account. When you put a 3G IMEI on the account there is a feature that goes on the account which is what gives you the speeds.
i know that. i was replying to the other poster.
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well no ****......
the whole concept about the postings have been , how to get 3G speeds on a PDA, without having to have a PDA plan.....
read through the postings.....I know your smarter than that Crack
the whole concept about the postings have been , how to get 3G speeds on a PDA, without having to have a PDA plan.....
read through the postings.....I know your smarter than that Crack
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jjgreene said:
well no ****......
the whole concept about the postings have been , how to get 3G speeds on a PDA, without having to have a PDA plan.....
read through the postings.....I know your smarter than that Crack
i was reposting with the same sarcasm used in the post.
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not true, i have a black v3 imei on my account with insurance and i use a cu500 daily and get 3g speeds with on problem. same speeds as my COU 8525. you do not have to have the imei on your account to get umts/hsdpa speeds.
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not true at all... I saw a huge difference once I had the IMEI changed.
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not i. i consistently get between 700kbs & 900kbs with no problem. we test the 3g network with the same sims we used for 2g, just with new umts/hsdpa equipment. you might wanna talk to some of your local network engineers and stop drinking the retail powers that be kool-aid. 🤣
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Like I said... This is what I experienced... If you don't want to believe it that is fine with me. It does not bother me at all. As well, I don't work for Cingular any longer. This has been a recent thing that I noticed after leaving.
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I side with Jackie on this one. There is a SOC that attaches to your account when you put a UMTS IMEI on it. If you change it to something else that SOC comes off. As for what speeds you'll get with or without it... I'm not certain, but it does affect 3G features.
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trust me, the imei has nothing to do with the speeds you get. i can use my personal sim in my 8525 or COU sim and i get hsdpa speeds. i haven't seen any 3g features affected.
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i never say it was. my point was i get the same speeds on my personal sim (which as a black v3 imei on the account) in a 3g device as my cou sim that has my 8525 on the account. that's all. 🙂
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ralph_on_me said:
Check your account. You won't have the UMTS soc added.
the code is for homing. umts first then gsm, if it's not on there it will connect the same but it scans gsm first and may not recieve correct downloads. but the beauty of our technology is that it's backwards compatible.
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LilShorty said:
While the network records the imei, it doesn't actually care what the imei is. Please, explain how it's going to degrade the service. 🙄
you're access point is different if you get pda and media net. instead of connecting to wap.cingular (proxy server) with media net you can connect to isp.cingular (not proxy) with pda. so yes, the connection is slower when you run through cingular's proxy server.
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Wouldn't it be the plan and the settings on the phone that determine the access point that your phone is going to connect to rather than having the current imei on the account? I know that with T-Mo, the feature determines the gprs/edge access in the HLR, not the IMEI in the account. So a customer can have an IMEI for a Nokia in the information on the acct, have the BB feature actually ON the acct, and have wap.voicestream.com and blackberry.net set up in the HLR and be able to use a BB w/o any degradation. The imei set up on the account is inconsequential.
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Yeah but you are stating that the customer has the blackberry feature which is what is dictating the internet service and speeds at that time.
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LilShorty said:
Wouldn't it be the plan and the settings on the phone that determine the access point that your phone is going to connect to rather than having the current imei on the account? I know that with T-Mo, the feature determines the gprs/edge access in the HLR, not the IMEI in the account. So a customer can have an IMEI for a Nokia in the information on the acct, have the BB feature actually ON the acct, and have wap.voicestream.com and blackberry.net set up in the HLR and be able to use a BB w/o any degradation. The imei set up on the account is inconsequential.
the imei doesn't matter, (except for 3G) but if you change it, they have a reason to change your media package. if you have media net ...
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If you have a 3g device you it may still get hi-speed aslong as your sim is 64k. I used a blackjasck and a 8525 with a standard 64k sim they issued after the merger with no problems and still do and i was a corp employee up until about 3 weeks ago.
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no the customer. we just had a data training and this issue of having correct plans with the correct equipment came up and the trainer said that data volumes would prob lead the fraud dept to charge the customer for the data used on the wrong plan.
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I don't know about all that. I have never seen an instance where that happened but I have seen customer service take a customer off the media net option and "force" a customer to the proper plan. I have also seen a customer change it again- and when they did and s/c found out about they cancelled their internet all together and made them pay the PPU.
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I've seen it. I have no sympathy.
What I heard last week was that they wont be adding the PPU feature, but they will be taking the feature off the account. I'd rather see them have to pay the PPU for breaking the TOS on the contract.
This has become a serious problem lately, and there is a department set up with the sole purpose of auditing accounts.
What I heard last week was that they wont be adding the PPU feature, but they will be taking the feature off the account. I'd rather see them have to pay the PPU for breaking the TOS on the contract.
This has become a serious problem lately, and there is a department set up with the sole purpose of auditing accounts.
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i have mixed thoughts on this issue. like the blackjack. just cuz it has a qwerty keyboard you have to get the pda connect plan. the thing doesn't let you edit excel and word files, but you can view them? gimme a break. but at the same time, it irks me when people try to beat the system. if that's the way it's set up, then deal with it
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Well at least for rebates sake the customers don't have to get the unlimited PDA connect for a blackjack- they can just get the messaging extreme and still be eligible for the rebate. 😁
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It's not just the keyboard, it's also the processor speed. If it can process information faster, then it can download more information faster as well. That's your real bottleneck on information coming into the phone. There are a number of factors in play when Cingular decides what plan a device will require.
It really irks me when people bring up the "smartphone" thing, as most of what we consider PDAs are labeled smartphones by the manufacturer. The BJ isn't the first, it's just the first one that people are really b*tching about.
It really irks me when people bring up the "smartphone" thing, as most of what we consider PDAs are labeled smartphones by the manufacturer. The BJ isn't the first, it's just the first one that people are really b*tching about.
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because before the blackjack, that was how it was...
PDA's had one version of Window's Mobile, and Smartphones had another,
PDA's had one version of Window's Mobile, and Smartphones had another,
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Before the BJ we only had about two devices with Windows Mobile on it. Windows devices now have two different operating systems. The other Smartphone devices had their own OS. Everything but Windows Mobile is considered a smartphone OS.
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Well we had the
Cingular 2125, Audiovox SMT5600, and the Cingular 3125...
all three of these have the same windows OS the blackjack has....
and we had the Huge Siemens(can't remember the nomenclature...sorry), and 8125 that had the other Window's mobile operating system...
these devices were all separated into smartphone or PDA categories...
I think e1 gets the picture, but i guess cingular has the right to do whatever they wish..
Cingular 2125, Audiovox SMT5600, and the Cingular 3125...
all three of these have the same windows OS the blackjack has....
and we had the Huge Siemens(can't remember the nomenclature...sorry), and 8125 that had the other Window's mobile operating system...
these devices were all separated into smartphone or PDA categories...
I think e1 gets the picture, but i guess cingular has the right to do whatever they wish..
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jjgreene said:
Well we had the
Cingular 2125, Audiovox SMT5600, and the Cingular 3125...
all three of these have the same windows OS the blackjack has....
and we had the Huge Siemens(can't remember the nomenclature...sorry), and 8125 that had the other Window's mobile operating system...
these devices were all separated into smartphone or PDA categories...
I think e1 gets the picture, but i guess cingular has the right to do whatever they wish..
yep. smartphone. it has a phone layout.
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jjgreene said:
Well we had the
Cingular 2125, Audiovox SMT5600, and the Cingular 3125...
all three of these have the same windows OS the blackjack has....
and we had the Huge Siemens(can't remember the nomenclature...sorry), and 8125 that had the other Window's mobile operating system...
these devices were all separated into smartphone or PDA categories...
I think e1 gets the picture, but i guess cingular has the right to do whatever they wish..
Granted, however none of those devices were 3G 🙄
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ok, well using that logic....why don't we charge more then for our PDA's that are 3G vs. the one's that are not?
so you would have the 8125 Unl for 39.99 w/voice plan
and the 8525 Unl for either 59.99 w/voice plan, or 79.99 w/voice plan...(this depends on whether your looking at the blackjack as having $20 added to the data plan, or whether the price was doubled......either way its horse $h!t...
so you would have the 8125 Unl for 39.99 w/voice plan
and the 8525 Unl for either 59.99 w/voice plan, or 79.99 w/voice plan...(this depends on whether your looking at the blackjack as having $20 added to the data plan, or whether the price was doubled......either way its horse $h!t...
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Personally I think that Cingular should just bite the bullet and suck it up... Allow the Nokia E62 and the Blackjack to be used on the smart phone connect rate plans. Keep all the "traditional" PDA on the PDA connect plans. (And by traditional, I mean touchscreen, Pocket PC type like and not limited to: Palm TREO 680, Palm TREO 650, Palm TREO 750, Cingular 8125, Cingular 8525, Siemens SX66, Apple IPhone, etc.) I think that will make everyone in the long run happy. I mean after a lot of complaining and customers fighting for it they finally launched the "BIS" option on the blackberry where they got their monthly rate of $29.99 versus $44.99, I am sure they can get this done too.
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Then people will think they need the smartphone connect for the smartphones like Blackberries and Treos.
They should have plans according to how much data each device downloads.
They should have plans according to how much data each device downloads.
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See most customers that I have dealt with look at the Blackberry, or the TREO or the Cingular 8525 as PDA and the Blackjack and the E62 as "smartphones". So I don't think it would be that confusing for them. But all in all, I think something is going to change.
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How "they" look at them doesn't matter though. Most customers are generally ignorant of how things work and have no desire to really know as long as it functions. The designers and makers of these devices have labeled them as smartphones, but Cingular says they need the PDA connect. That's all that matters.
If Cingular wants to appease the masses, they should relabel the PDA connect as something else and keep the price the same.
If Cingular wants to appease the masses, they should relabel the PDA connect as something else and keep the price the same.
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Yeah they could do that too... It is just that I know for me, the 8525 is a whole lot more phone than the BJ, and yeah the speeds are the same- but so are the speeds on a SYNC. I just figure they should have like 3 levels of service. You know one for the "smartphones" like the 3125 & 2125, then something for the blackjacks and E62's and then something for the big mama phones. That is my opinion as a consumer and as a former employee based off of the complaints that we got in our store. I know for a business model it may not make too much sense, but for the sake of keeping customers maybe they should think about it. I mean look at what they did with way back when they let you use your media works on a TREO. Odder things have happened. ...
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Honestly, I have less of a problem with the people using the Smartphone connect packages than those using the MEdia Net plans. It's still not right, but at least it provisions your account correctly.
I've spent the last half hour looking up the processors on each of those phones, and honestly there's not much difference. Most of them use different operating systems, so that doesn't show a lot. The window's smartphone OS's were between 195 and 220 mhz. The BJ was 220, and the 3125 was 195. They would be processing data at similar speeds, except that the BJ is 3G. This may have been why they decided to put it on the PDA connect instead of a smartphone connect.
I think in the future they'll get away from the labels on the data pla...
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I've spent the last half hour looking up the processors on each of those phones, and honestly there's not much difference. Most of them use different operating systems, so that doesn't show a lot. The window's smartphone OS's were between 195 and 220 mhz. The BJ was 220, and the 3125 was 195. They would be processing data at similar speeds, except that the BJ is 3G. This may have been why they decided to put it on the PDA connect instead of a smartphone connect.
I think in the future they'll get away from the labels on the data pla...
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the processor speed was never mentioned and i did not think about that. thanks
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I didn't think of it either, it was relayed to us from our data account manager.
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he was giving you some good bs his managers gave him. the processor speed excuse makes no sense, sorry. i call bs on that one. like i said before, 2125 & 8125. it's the qwerty keyboard that determines the plan for all the smartphones and PDAs.
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the 2125 and the 8125 have the same processor. that's bs. the 2125 is eligible for the smartphone connect at $19.99, but the 8125 requires pda connect for $39.99.
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juntjoo said:
... on your plan without calling in? Might you be able to do it over the internet? I just got a new PDA phone and want to keep my medianet plan. Please no brainwashed reps tell me how I should get the $40 unlimited. Cingular offers a service that works on my phone for less so there is nothing wrong for using this service. There is something wrong though with pushing customers to give you more money for the same service offered for half the price to customers who's phones happen to have less keys. It's insulting that they're pushing us for more money without offering more service.
Is there a way I can get around paying taxes to the IRS? Could I forget to turn in my taxes, or file fraudu...
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I agree completly. People tend to forget that Cingular just like any other provider is a FOR PROFIT business!
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I don't see why everyone is getting all worked up over this, now that Cingular can see your IMEI over the air people are going to start getting some CRAZY bills. 😢
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Not if you are honest about it. You can't get caught doing something off network,if you aren't doing it. If you have a PDA that you want to use the data with..then get on the right package.It will benefit you and cingular in the long run,If you don't want to use the data then don't add any packages. But if you try to get away with using the medianet(not compatible) package,which is only 14.99 for the works,in 30 days when the system notices it,and your service is not working you will call in to cust.care and be the one yelling at us as if we told you to cheat,and then request that we fix it for nothing.Not to mention the outrageous bill you will have as pay per use is .01/kb transfered. that can be alot esp. when your using a pda._just somet...
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the_eraser said:
Since when the system can get the IMEI from a customer's account?
log into your cingular.com account and look at the phone that's displayed, it does. and will automatically update after you use any phone for 24 hours.
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Not to mention it might not be something that we/you can see cut the system knows, that is how stores are to track a phone if it is stolen.
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Look at your online account service, at the bottom of the page it shows a picture of your phone. It used to be whatever phone you told it, now it will update and show the phone currently being used. I'm not sure how long it takes to update, but if I use the same phone for a couple days it changes. My sister has a phone that has never been active on my account and it show her phone now.
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IMEI
(International Mobile Equipment Identifier)
A 15-digit number (composed of four parts) that uniquely identifies an individual wireless device. The IMEI is automatically transmitted by the phone when the network asks for it. A network operator might request the IMEI to determine if a device is in disrepair, stolen or to gather statistics on fraud or faults.
IMEI is most commonly used in GSM and WCDMA (UMTS) phones. CDMA phones use a similar type of number called an ESN.
got this from a little research, looks like it has always been able to get the IMEI.
(International Mobile Equipment Identifier)
A 15-digit number (composed of four parts) that uniquely identifies an individual wireless device. The IMEI is automatically transmitted by the phone when the network asks for it. A network operator might request the IMEI to determine if a device is in disrepair, stolen or to gather statistics on fraud or faults.
IMEI is most commonly used in GSM and WCDMA (UMTS) phones. CDMA phones use a similar type of number called an ESN.
got this from a little research, looks like it has always been able to get the IMEI.
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I worked for AT&T wireless before the great Cingular bought them out, with AT&T wireless billing system they could see your IMEI. Cingular billing system we could not see it, they must have made some changes recently.
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Now when you upgrade/activate a PDA/Blackberry and get the CORRECT feature you have to keep it on the account for 1yr or Cingular will charge you an ETF of $175 for the feature removal.
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That is not true at all..if you aren't using it you can remove it at any time,without being chrgd an etf. Sorry,but your source was wrong.
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I wish it was like that for 6 months though for us commission guys 🙂 But not just for those plans, but for all plans, unless the customer wants to up the package they are charged something. But thats pretty bullish.
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